Essential Responsibilities
- Coordinate and track Diagnostic Cardiology customer orders from order entry through installation, training, and project completion.
- Serve as the primary point of contact for customers regarding project status, delivery schedules, installation readiness, training, and issue resolution.
- Partner with customers, Order Management, Manufacturing, Logistics, Installation Teams, Clinical Education, Sales, and Service to ensure successful project execution.
- Create, maintain, and distribute project documentation, including customer contact lists, schedules, meeting notes, status updates, and action item trackers.
- Monitor project milestones and proactively communicate risks, delays, and dependencies that may impact customer commitments.
- Facilitate customer and internal project meetings to review progress, communicate next steps, and drive accountability.
- Coordinate equipment delivery, installation scheduling, site readiness activities, and customer training requirements.
- Manage multiple projects simultaneously while ensuring accurate and timely project updates.
- Maintain visibility to project status, delivery timelines, and installation schedules through company systems and reporting tools.
- Identify, escalate, and help resolve issues related to equipment delivery, site readiness, scheduling conflicts, documentation requirements, and customer concerns.
- Support order fulfillment activities by maintaining accurate project records and priority tracking.
- Build strong working relationships with customers and internal stakeholders to ensure a positive customer experience.
- Provide regular project status updates to customers, internal stakeholders, and leadership.
- Support continuous improvement initiatives by identifying opportunities to simplify processes and improve project execution.
Required Qualifications
- Bachelor's degree preferred or equivalent work experience.
- Experience coordinating projects, orders, implementations, or customer-facing business processes.
- Strong customer service and stakeholder management skills.
- Excellent written, verbal, and interpersonal communication skills.
- Proficiency with Microsoft Office applications, including Excel, PowerPoint, Word, and Outlook.
- Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
- Ability to work independently while maintaining accountability for project deliverables.
- Strong problem-solving skills with the ability to proactively identify and address issues.
- Experience collaborating across cross-functional teams.
- Ability to work effectively in a remote environment.
- Willingness to travel up to 10% as business needs require.
Preferred Qualifications
- Experience in healthcare, medical device, hospital, clinical, or healthcare technology environments.
- Experience supporting equipment installations, implementations, or customer onboarding activities.
- Knowledge of project management principles, tools, and methodologies.
- Experience managing competing priorities while maintaining attention to detail.
- Ability to present project updates to internal and external stakeholders.
- Change management or process improvement experience.
- PMI certification or project management coursework is a plus.
Additional Requirements
- Comply with all GE HealthCare quality, compliance, and regulatory requirements applicable to the role.
- Complete all required quality and compliance training by established deadlines.
- Identify and report quality or compliance concerns and support corrective actions as required.
- Legal authorization to work in the United States is required. GE HealthCare will not sponsor employment visas for this position now or in the future.
GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.
Relocation Assistance Provided: No
Skills Required
- Bachelor's degree or equivalent work experience
- Experience coordinating projects, orders, implementations, or customer-facing business processes
- Strong customer service and stakeholder management skills
- Excellent written, verbal, and interpersonal communication skills
- Proficiency with Microsoft Office applications, including Excel, PowerPoint, Word, and Outlook
- Strong organizational skills and ability to manage multiple priorities
- Ability to work independently while maintaining accountability for project deliverables
- Strong problem-solving skills and ability to proactively identify and address issues
- Experience collaborating across cross-functional teams
- Ability to work effectively in a remote environment
- Willingness to travel up to 10% as business needs require
- Experience in healthcare, medical device, hospital, clinical, or healthcare technology environments
- Experience supporting equipment installations, implementations, or customer onboarding activities
- Knowledge of project management principles, tools, and methodologies
- Experience managing competing priorities while maintaining attention to detail
- Ability to present project updates to internal and external stakeholders
- Change management or process improvement experience
- PMI certification or project management coursework
- Compliance with applicable quality, compliance, and regulatory requirements
- Legal authorization to work in the United States
GE Healthcare Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about GE Healthcare and has not been reviewed or approved by GE Healthcare.
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Healthcare Strength — Healthcare coverage is portrayed as comprehensive, including medical, dental, and vision options with HSA-eligible choices and preventive care coverage. Mental health and well-being support programs are also emphasized as part of the overall package.
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Retirement Support — Retirement support is described as meaningful, with a 401(k) match and additional programs such as student-loan matching in some descriptions. Legacy pension and retiree medical obligations for certain closed groups also signal continued support for long-tenured populations.
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Strong & Reliable Incentives — Variable and role-linked earning opportunities appear attractive in some job families, including high on-target earnings potential in certain sales roles. Additional role-based perks like company cars and travel-related reimbursements further increase the perceived value of total rewards in those positions.
GE Healthcare Insights
What We Do
Every day millions of people feel the impact of our intelligent devices, advanced analytics and artificial intelligence. As a leading global medical technology and digital solutions innovator, GE Healthcare enables clinicians to make faster, more informed decisions through intelligent devices, data analytics, applications and services, supported by its Edison intelligence platform. With over 100 years of healthcare industry experience and around 50,000 employees globally, the company operates at the center of an ecosystem working toward precision health, digitizing healthcare, helping drive productivity and improve outcomes for patients, providers, health systems and researchers around the world. We embrace a culture of respect, transparency, integrity and diversity.







