Project Manager

Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business. 

Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.  

Your Impact

Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business. This role will be critical to supporting the work of the Software Operations & Support (SO&S) leadership as their team of 700 engineers work to maximize our customers’ productivity through expert problem resolution, clear guidance, and trusted partnerships.

Your Team

The SO&S Business Operations Team is comprised of a diverse set of individuals who all have unique strengths. Each person brings a passion to what they do here and believes strongly in striving for better on behalf of our stakeholders. The Business Operations Team employs leaders who possess a “can do” mindset and we have a strong cultural dynamic which is grounded in integrity, collaboration, and team chemistry. We are a high-performing unit.

Your Day-to-Day

The SO&S Business Operations Team is seeking a proactive and detail-oriented Project Manager to lead cross-functional initiatives that support the delivery of high-quality solutions and services. This role is responsible for planning, executing, and closing projects on time and within scope, while ensuring strong collaboration across teams and stakeholders.

Key Responsibilities

· Lead end-to-end project planning, including scope definition, scheduling, and risk management.

· Coordinate cross-functional teams—Product Support, SaaS Operations, IT, R&D, and leadership—to ensure alignment and timely delivery.

· Monitor project progress, identify issues or roadblocks, and implement corrective actions to maintain momentum.

· Facilitate regular project meetings, status updates, and communication with stakeholders at all levels.

· Maintain project documentation, including plans, timelines, budgets, and reports.

· Ensure projects adhere to PTC’s internal processes, quality standards, and compliance requirements.

· Drive continuous improvement by identifying opportunities to optimize workflows, tools, and project methodologies.

· Support change management activities and help teams adopt new processes or technologies.

· Manage relationships with external partners, vendors, or customers when applicable.

Qualifications

· Candidate must be available to work at least 4 hours per day overlapping with U.S. Eastern Standard Time (EST) to support team collaboration.

· Action-oriented and committed to driving quality results.

· Knowledge/experience in Program/Project Management (PMBOK) methodology.

· Ability to lead and influence others at all levels, including peers through senior management.

· Excellent organizational, analytical, and problem-solving skills.

· Strong communication and stakeholder-management abilities.

· Ability to manage multiple projects simultaneously in a fast-paced environment.

· Proficiency with project management tools (e.g., Jira, Smartsheet).

· Bachelor’s degree in business, engineering, computer science, or a related field (or equivalent experience).

· Project Management certification (PMP, PRINCE2, Scrum Master) is a plus.

Preferred Attributes

· Experience working in technology environments.

· A collaborative mindset with a focus on delivering value to customers and internal teams.

· Adaptability and comfort navigating ambiguity.

Life at PTC is about more than working with today’s most cutting-edge technologies to transform the physical world. It’s about showing up as you are and working alongside some of today’s most talented industry leaders to transform the world around you. 

If you share our passion for problem-solving through innovation, you’ll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us?

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