Project Manager, eCOA

We are seeking a Project Manager to manage delivery of eCOA projects to internal and external clients .                                                     
 

Job Overview
Validates the project scope, plans and schedules for moderately complex projects; adheres to metrics for project success and begins to suggest appropriate metrics; provides input to and applies standards (e.g. delivery process, roles and responsibilities, operational norms, compliance).
Responsibility 

• Manage day to day implementation of eCOA projects

• Manage internal staff to support customer projects and manage internal service projects

• Define and monitor project scope, budget, timelines, resources, quality and deliverables for the full project life cycle

• Ensure the project team adheres to high quality service and all applicable corporate and client policies and standards

• Regularly review project contract terms and conditions, and project plan to ensure that all assumptions are still valid

• Work in close collaboration with the internal or external project stakeholders to achieve the study goals

• Establish strong customer relationships and seek opportunities to increase customer satisfaction and deepen relationships

• Communicate effectively with customers to identify needs and propose solutions

• Keep customers well informed on status of internal service efforts and serves as liaison between internal staff and customer

• Provide technical direction for the development, design, and systems integration for customer engagements

• Responsible for managing the development, review and approval of project related study documentation during throughout the full life cycle of the project implementation

• Provide regular updates and reports to Sponsor and IQVIA upper management

• Conduct regular status meetings, reviewing project schedule, risks, issues and outstanding action items

• Implement and monitor a risk management plan at the project level (raise to program level, as necessary)

• Implement corrective actions as needed to maintain project performance • Identifies opportunities for improving and streamlining projects

• Manage vendor relationship and tasks

• Manages the Lessons Learned process throughout the project lifecycle

• Communicate customer requirements to the product management teams, advocate on the customer’s behalf, and communicate the status of enhancement requests to customers

• Manage project team members across multiple locations and time zones

• International Travel required as needed

  
Education, skills and experience required 

• Bachelor Degree or equivalent  

• A thorough understanding of Project Management principles - PMP / PRINCE II certification is a plus

• In-depth project management experience ideally within clinical research

• Experience and understanding of the clinical research environment and GCP principles

• Strong leadership, diplomatic and motivational skills

• Open, transparent and excellent communication skills, fluency in English both verbal and written

• Proven ability to work creatively and analytically in a problem-solving environment 

• Excellent in planning, organizing and monitoring

• Self-motivated, decisive, with the ability to adapt to change and competing demands

• Able to communicate and deal effectively with all levels of the organization Confident and comfortable with public speaking in front of a large and diversified audience. Ability to adjust presentation material for differing audience

• Solid technical background, with understanding or hands-on experience in software development and clinical technologies (EDC, eCOA, IWRS etc.)

• Strong working knowledge of Microsoft Office tools