Responsibilities
- Maintains full project ownership in delivering market research projects from commissioning to invoice.
- Manages stakeholder expectations and delivers the highest level of service in an ever-changing, fast turnaround environment.
- Builds an effective, professional working relationship with our clients, providing them guidance and advice where appropriate as it relates to Dynata’s products and services.
- Ensures project task activities are completed through personal production, internal support teams (such as Survey Programming, and Sales), and vendors (such as translators, etc.).
- Proactively anticipates, troubleshoots, overcomes, and/or escalates project challenges in a timely manner.
- Collaborate and support Sales in driving revenue growth through client relationship development that lead to referrals and repeat business.
- Communicate project updates and status in a responsive and consultative manner throughout project field.
- Share knowledge across internal functional teams.
- Ensures survey quality using current market research methodologies.
- Tracks and manages complex project budgets and timelines
- Takes on high visibility/complex projects and runs projects across multiple methodologies
- Mentors junior staff and assists in their growth
- Able to stand in for Team Lead when needed
- Other duties as assigned.
Experience
- At least 4 years of recent experience in quantitative online and digital market research experience, including competence in research and survey design, sampling, and consultation.
Knowledge & Skill
- Entry level for less complex professional roles not requiring a specific degree.
- Has developed knowledge of an extensive body of technical, support or administrative policies and procedures.
- Requires extensive training and experience to perform a wide variety of interrelated, multi-skilled or standard procedural assignments and resolve a wide range of moderately complex issues.
- Accomplished in implementing practical procedures or systems, which are moderately complex and require extended oversight
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What We Do
Dynata is the world’s largest first-party data platform for insights, activation and measurement. With a reach that encompasses over 62 million consumers and business professionals globally, and an extensive library of individual profile attributes collected through surveys, Dynata is the cornerstone for precise, trustworthy quality data. The company has built innovative data services and solutions around its robust first-party data offering to bring the voice of the customer to the entire marketing continuum – from strategy, innovation, and branding to advertising, measurement, and optimization.
The Dynata data platform, an all-in-one solution for insights, activation and measurement, leverages our robust data, innovative technology and more than 40 years’ experience as a pioneer in consumer and B2B insights. Our vision for the Dynata data platform is to automate the entire marketing continuum, with capabilities to target audiences; uncover insights; connect data; activate, measure and optimize campaigns; and analyze, visualize, publish and share those insights to drive your business growth.
We’ve helped more than 6,000 market research firms, brands, media and advertising agencies, publishers, and consulting and investment firms around the world and in every industry accelerate transformation, enable better decision-making, and deliver revenue growth.
