Project Manager

Key Responsibilities:

• Project Leadership:  
  Lead the successful planning, execution, and delivery of software implementation projects, ensuring they are completed on time, within scope, and within budget. 
   

• Agile Methodology:  
  Apply Agile practices to manage project deliverables, sprints, and team progress. Participate in daily stand-ups, sprint planning, reviews, and retrospectives. 

 Client Communication:  
Serve as the primary point of contact for clients throughout the project lifecycle. Manage client expectations, provide status updates, and ensure customer satisfaction through clear communication and effective problem-solving. 
 

• Cross-Functional Collaboration:  
  Work closely with internal teams (such as Engineering, QA, and Product) to ensure the smooth execution of deliverables and that the solution meets the client's requirements. 
   

• Risk Management:  
  Proactively identify project risks and challenges, working with the team to mitigate issues and ensure the project stays on track. Develop and implement contingency plans when necessary. 
   

• Documentation & Reporting:  
  Maintain clear and accurate project documentation, including project plans, schedules, and status reports. Regularly update stakeholders on project progress and health. 
   

• Scope Management:  
  Mange defined project scope, objectives, and deliverables in collaboration with clients and internal teams. Manage changes in project scope and adjust project plans accordingly. 
   

• Continuous Improvement:  
  Promote a culture of continuous improvement by evaluating project outcomes and processes. Identify areas for process improvement and collaborate with the team to implement improvements. 
   

• Team Coordination:  
  Ensure that all team members are aligned with the project goals and timeline. Monitor team performance, provide guidance, and ensure resources are effectively utilized. 
   

• Training & Support:  
  Support delivery of training materials for clients to ensure successful adoption and usage of the implemented software solution. 

Required Skills:

• Experience: 

• 5+ years of experience in project management, within professional services, software implementation, or consulting in a SaaS or cloud-based solution environment. 

• Familiarity with modern implementation methodologies (e.g., DevOps, CI/CD) and agile development processes. 

• Proven experience managing Agile software implementation projects using Scrum methodologies. 

• Familiarity with software implementation life cycles, including system integration, customization, and deployment. 

 

• Technical Skills: 

• Solid understanding of Agile principles, frameworks, and project management tools (e.g., Jira, Trello, Microsoft Project). 

• Ability to work with cross-functional teams, including technical teams, to deliver software solutions. 

 

• Project Management: 

• Strong organizational and time management skills, with the ability to manage multiple projects simultaneously. 

• Experience in managing project budgets, timelines, and resources. 

• Excellent problem-solving skills, with the ability to anticipate project challenges and proactively address them. 

 

• Leadership & Communication: 

• Strong interpersonal and leadership skills, with the ability to work effectively with internal and external stakeholders. 

• Excellent verbal and written communication skills, with the ability to communicate complex ideas clearly to both technical and non-technical audiences. 

• Ability to manage client expectations and build strong relationships with key stakeholders. 

 

• Education: 

• Bachelor’s degree in Business, Computer Science, Engineering, or a related field, or equivalent practical experience. 

 

• Ability to travel as needed, up to 50%.