As a Project Manager you are responsible for leading and executing marketing projects from multi-channel planning to delivery, ensuring timelines, budgets, and KPIs are met. You collaborate across teams and partners to secure smooth execution, align activities with global guidelines, and support customer‑facing teams with day‑to‑day needs.
You have a background in communication or marketing, strong project‑management skills, and the ability to manage multiple initiatives in a structured and analytical way. You work confidently with cross‑functional teams and partners, bringing experience in managing agencies and delivering customer‑focused project results.
Some of your responsibilities will include:
- Coordinate and align cross-functional teams, motivating members to achieve shared outcomes to ensure a seamless customer journey.
- Lead and deliver assigned projects within Marketing, ensuring goals, deliverables, and timelines are met
- Plan, execute, and monitor projects effectively, setting clear objectives, timelines, managing budgets, and ensuring milestones are met
- Manage projects such as store openings and closures, omni-channel communication initiatives, and global test implementations
- Validate briefs and project scopes, ensuring alignment with strategic objectives and expectations
- Set, monitor, and report on project KPIs to demonstrate impact on customer value and commercial results
- Oversee project budgets, review invoices, and ensure financial accountability
- Collaborate with global CRM & Loyalty team to align local activities with global guidelines
- Be POC for Customer Service and Store teams to support with day-to-day operations and issues
- Source and manage external creative partners and agencies when required
- Secure executional support on local loyalty program and rewards (including managing external partners) together with Commercial team and with Owned Media Lead
- Manage contracts and processes with agencies to ensure high-quality project delivery
- Coordinate with external vendors and internal partners to ensure seamless execution across customer-facing touchpoints
WHO YOU ARE
We welcome applicants who have:
- Extensive experience or a degree in Communication, Marketing, or related fields
- Proven ability to manage multiple projects in both digital and traditional channels
- Strong leadership and stakeholder management skills
- Analytical and results-driven, with experience using KPIs to track project impact
- Proficient in MS Office (Outlook, Excel, PowerPoint),
- Experience in project management within marketing or communications
- Experience in managing agencies and creative talent
WHO WE ARE
H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.
We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.
WHY YOU’LL LOVE WORKING HERE
At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe.
All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, & Other Stories, ARKET, Singular Society and Sellpy. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.
JOIN US
This is a permanent position based in our London Support Office reporting to the Marketing Manager.
If you feel your experience, skills and ambitions are right for this role, apply by sending your application through the career site as soon as possible.
Our flexible working policy provides the opportunity to work remotely one day per week, promoting work-life balance and productivity.
Take the next step in your career together with us. The journey starts here.
ADDITIONAL INFORMATION
*For more information on how we process your personal data, please see our Privacy Notice.
*We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.
Skills Required
- Extensive experience or a degree in Communication, Marketing, or a related field
- Experience managing multiple projects across digital and traditional channels
- Strong leadership and stakeholder management skills
- Analytical and results-driven approach, including experience using KPIs to track project impact
- Proficiency in Microsoft Office, including Outlook, Excel, and PowerPoint
- Experience in project management within marketing or communications
- Experience managing agencies and creative talent
H&M Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about H&M Group and has not been reviewed or approved by H&M Group.
-
Healthcare Strength — Medical, pharmacy and vision options with low employee costs and free dental are available, alongside telehealth and inclusive offerings such as transgender, bariatric and fertility coverage. These features are highlighted as solid for U.S. retail roles, with some availability for part‑time positions depending on eligibility.
-
Leave & Time Off Breadth — Vacation, flexible wellness days, company‑paid holidays and a paid birthday off are offered, with some paid time off available to part‑time staff. The time‑off structure is presented as generous within the retail context.
-
Parental & Family Support — Eight weeks of paid parental pay for mothers and fathers is provided, complemented by adoption assistance and healthy pregnancy/babies programs. These family supports add depth to the core medical coverage in the U.S. package.
H&M Group Insights
What We Do
Founded in 1947, H&M Group is a global design company with ~4,702 stores in 76 markets and 56 online markets. At H&M Group, we believe in making great design available to everyone. It’s essential in everything we do. Our family of brands and business ventures offer customers around the world a wealth of fashion, beauty, accessories and homeware, as well as modern menus with fresh and local produce at some of the brands’ in-store eateries. But design is so much more than just products; it’s about clever design processes, efficient product flows, creating experiences that enrich, and smart solutions that benefit all our customers. Sustainability is always at the core of our business. Not only because we like to do what’s right — but it’s also beneficial for our business. We will continue to push for change and lead the way towards a more inclusive and sustainable fashion future. Do you want to join us? We will trust you with great responsibility right from the start, reward a passionate mindset and encourage an entrepreneurial spirit. When you start a career with H&M Group, there’s no limit to where it can take you. H&M Group's Moderation Policy: Welcome to H&M Group’s official LinkedIn page. Ask questions, exchange ideas and meet members and employees from all over the world. This page is moderated daily and we always do our best to answer each one of you in a timely manner. Please remember to keep a friendly tone and in line with LinkedIn’s legal terms at https://www.linkedin.com/legal/user-agreement Comments and posts that contain foul language, are off-topic or unnecessarily rude will be deleted. We also encourage you to report any inappropriate content. We use an external tool to handle the comments on our page, so please note that your comments can be stored. For questions, please contact our team at [email protected].
