AI Transformation Project Manager
Join our dynamic team to shape and accelerate firmwide technology transformation, delivering measurable business outcomes and improved employee experiences.
As a Senior Associate within Corporate Technology, Employee Platforms Delivery and Execution, you will support delivery for a strategic Operating Committee-sponsored program spanning HR and Technology. You will help translate executive intent into clear outcomes, a practical roadmap, and disciplined execution across multiple workstreams. You will partner with stakeholders across engineering, architecture, product, HR, and control functions to drive delivery transparency, manage dependencies, and enable sustained adoption.
This role requires strong strategic problem framing, structured execution, and transformation leadership through influence—including communicating trade-offs, improving operating cadence, and supporting change management and benefits realization.
Job Responsibilities
- Support program strategy-to-execution for a multi-year transformation: help translate Operating Committee priorities into clear problem statements, target outcomes, roadmap milestones, and success metrics.
- Drive governance and operating cadence (OKRs/KPIs, executive steering materials, RAID, dependency tracking, financial/forecast inputs, and delivery transparency) to enable predictable execution and timely decisions.
- Develop and maintain integrated program plans across teams and vendors, including requirements tracking, sequencing, resourcing inputs, milestones, and cutover/rollout planning to enable on-time delivery and seamless integration with existing platforms.
- Partner with engineering, architecture, product, and HR stakeholders to clarify scope, value case, and measures of success; identify opportunities to improve processes, digitize workflows, and increase operational efficiency.
- Enable change and adoption planning by supporting stakeholder mapping, communications, training approaches, readiness tracking, and benefits realization—helping ensure solutions are embedded into business-as-usual.
- Proactively manage risks, issues, and dependencies, surfacing concerns early, driving mitigation actions, and supporting appropriate escalation and decision-making.
- Produce executive-ready reporting and insights, using concise narratives and data visualization to communicate progress, risks, trade-offs, decisions required, and recommendations.
- Facilitate stakeholder engagement and alignment through workshops, communications, and decision forums that maintain momentum and clarity across HR and Technology.
- Strengthen delivery discipline and continuous improvement by applying modern delivery practices and helping teams inspect/adapt operating rhythms, metrics, and ways of working.
- Stay current on industry trends and emerging technologies, translating best practices into pragmatic transformation approaches suited to the firm’s environment.
- Champion AI fluency and responsible adoption of agentic capabilities: identify opportunities to embed AI-assisted workflows into program execution (e.g., delivery automation, portfolio insights, risk identification, and stakeholder communications) in partnership with engineering, product, and control stakeholders.
- Support experimentation and learning loops by helping run lightweight pilots, define success measures, capture lessons learned, and scale what works with appropriate governance.
Required Qualifications, Capabilities, and Skills
- 5+ years of experience (or equivalent expertise) in technology program delivery, transformation execution, or portfolio management within a large, complex organization.
- Demonstrated ability to coordinate delivery across multiple teams and stakeholder groups, including planning, dependency management, and executive communication support.
- Strong strategic and analytical capability to assess performance, identify improvement opportunities, and implement data-driven metrics (OKRs/KPIs, delivery health indicators).
- Experience with risk/issue management and strong attention to controls, documentation, and governance hygiene.
- Ability to support adoption and change activities (communications, readiness, training coordination, benefits tracking) as part of delivering sustainable outcomes.
- Strong facilitation and stakeholder management skills: comfortable running working sessions, driving alignment, and escalating trade-offs with clear recommendations.
- Familiarity with delivery methodologies and tools (e.g., Agile, Scrum, Kanban, Waterfall) and ability to apply the right approach per initiative.
- High adaptability and structured problem-solving in fast-paced, ambiguous environments.
- Technical fluency across modern platforms and digital tools, enabling effective partnership with architecture and engineering teams.
- AI fluency and intellectual curiosity, with the ability to understand and evaluate agentic tools/agents to improve delivery execution and transparency while balancing governance and risk.
Preferred Qualifications, Capabilities, and Skills
- Experience supporting programs spanning HR and Technology / employee platforms.
- Strong executive communication skills (clear writing, crisp synthesis, decision-oriented storytelling).
- Certifications (Agile/Scrum, PMP, Lean, Prosci/change management) are a plus.
- Bachelor’s degree in Business, Engineering, Information Technology, or related field.
Skills Required
- 5+ years of experience or equivalent expertise in technology program delivery, transformation execution, or portfolio management within a large, complex organization
- Experience coordinating delivery across multiple teams and stakeholder groups, including planning, dependency management, and executive communication support
- Strategic and analytical capability, including performance assessment and data-driven OKR, KPI, and delivery health metrics
- Experience with risk and issue management, controls, documentation, and governance
- Ability to support adoption and change activities, including communications, readiness, training coordination, and benefits tracking
- Strong facilitation and stakeholder management skills, including working sessions, alignment, and trade-off escalation
- Familiarity with Agile, Scrum, Kanban, and Waterfall delivery methodologies
- Adaptability and structured problem-solving in fast-paced, ambiguous environments
- Technical fluency across modern platforms and digital tools
- AI fluency and ability to evaluate agentic tools while balancing governance and risk
- Experience supporting programs spanning HR and Technology or employee platforms
- Strong executive communication skills
- Agile, Scrum, PMP, Lean, or Prosci/change management certification
- Bachelor's degree in Business, Engineering, Information Technology, or a related field
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Health coverage is considered comprehensive, including medical, dental, and vision, alongside wellness and mental health resources. Some locations add onsite health centers and related wellbeing support.
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Retirement Support — Retirement offerings include a 401(k)-type savings plan and related financial benefits, with options such as employee stock purchase participation. Financial planning resources are also highlighted to support long-term savings.
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Parental & Family Support — Paid parental leave of 16 weeks for birth or adoption is available for all parents. Child care and back-up child care resources further reinforce family support.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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