Project Manager

Posted Yesterday
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Vancouver, BC, CAN
In-Office
Senior level
Fintech • Payments • Financial Services
The Role
Lead end-to-end delivery of software implementation projects in financial services, managing scope, schedule, budget, risks, suppliers and stakeholder relationships. Drive SDLC adherence, operational readiness, regulatory and CASS compliance, team leadership across distributed locations, project financial reporting, and post-implementation reviews to ensure client outcomes and continuous improvement.
Summary Generated by Built In

Role Description
 

As a Project Manager you will be responsible for the end to end management of projects to contracted time, quality, and budget requirements. This will involve leadership of a distributed project team in multiple locations, and the proactive identification, management and resolution of risks and issues throughout the full project lifecycle.

The role requires a background in technology or management consulting with experienced in leading large projects within the financial services industry.

As a Project Manager at FNZ you may be involved in the delivery of a single large scale project or multiple smaller projects. This is a very client facing role and requires the ability to build strong relationships with customers, often at a senior level.

*UK only* As this role is caught by the Certification Regime, the role holder must adhere to the FCA’s Conduct Rules and the FCA’s Fitness and Propriety Requirements

The role operates within the Project Delivery team with a reporting line to a project manager or account director associated to the aligned client.

Specific Role Responsibilities

Delivery Management

  • Manage the delivery of the project through the full project lifecycle, from initiation through to implementation.

  • Ensure the project delivers in-line with the FNZ Software Delivery Lifecycle (SDLC) and associated quality controls are met. Tracking that these are actively followed and managed on each project.

  • Create and maintain an end to end project plan that delivers the agreed scope of the project to time, budget and quality criteria.

  • Ensure the FNZ Solution Centre understands all build scope through approved designs and specifications in accordance with the SDLC, collaborate with them to create a build and test plan that delivers against project milestones.

  • Be actively involved in the delivery of each project by coordinating the day to day running of the project to ensure it achieves its expected milestones.

  • Have strong relationships and take accountability for working with all FNZ Directorates/areas to agree scope, timelines and artefacts in order to ensure delivery of the project in line with overall agreed plan.

  • Take accountability for the overall estimating process for a project, and work collaboratively with the Solution Consultant, Delivery Manager, and the Test Manager to estimate the work effort required to deliver the project scope within the agreed timescales and budgets.

  • Maintain accurate project status and project financial reporting for the entire project team.

  • Provide timely, precise, accurate and comprehensive project MI both internally and externally to FNZ customers.

  • Understand the FNZ products and technology so you are able to identify and manage risks, issues, assumptions and dependencies through the full project lifecycle.

  • Build mitigation plans for all risks and issues, and take ownership for ensuring these mitigation plans are executed, or escalated as is appropriate.

  • Understand the commercial environment FNZ operates within and be able to identify any changes which might impact FNZ commercially in advance to the Client Director.

  • Have strong relationships with 3rd party suppliers and ensure they are engaged appropriately and contracts are in place and managed to ensure the required outcomes for FNZ.

  • Manage all operational readiness activities associated to the project, as required, ensuring that the appropriate training and handovers take place ahead of go-live.

  • Undertake post implementation reviews and ensure that lessons learned are captured and shared with the rest of the PM community

Team Leadership

  • Lead, manage and motivate a virtual team in multiple geographic locations, communicating project progress, and ensuring all team members take accountability for delivery.

  • Motivate, mentor and encourage project team members to utilise themselves to their full potential and take accountability for their assigned work.

  • Create a culture of continuous improvement on the project, support process improvement initiatives, and identify new process improvements.

  • Swiftly resolve any conflicts within the project team and/or related stakeholders both within and out with FNZ.

  • Be an active member of the PM community within FNZ, contributing to team sessions, supporting other Junior PMs and sharing best practice and lessons learned.

  • Knowledge of the regulatory environment in which FNZ operates, be responsible for managing the impact of all regulatory changes and ensure future change is built into project plans so FNZ clients have a compliant platform.

  • Responsible for ensuring that CASS compliance is considered and adhered to in all platform change projects.

Experience Required

Required Industry Knowledge

  • Financial Services experience preferably investment/wealth/life and/or pensions products and the markets in which FNZ and our customers operate in.

  • An understanding of the regulatory environment FNZ operate within.

  • Managing 3rd party suppliers.

  • Significant experience in leading the delivery of business critical projects, preferably Software implementations within Financial Services.

  • Experience of managing stakeholders to executive levels.

Required Knowledge and Skills

  • First class honours degree, masters, MBA or equivalent experience

  • Confident, and able to take initiative given client and delivery focused environment;

  • Independent, self-directing and delivery focused working style;

  • Commercially aware;

  • Excellent organisational, administration and time management skills;

  • Good team communication skills, confident in dealing with internal and external clients; · Highly developed written and oral communication skills


About FNZ


FNZ is committed to opening up wealth so that everyone, everywhere can invest in their future on their terms. We know the foundation to do that already exists in the wealth management industry, but complexity holds firms back. 


We created wealth’s growth platform to help. We provide a global, end-to-end wealth management platform that integrates modern technology with business and investment operations. All in a regulated financial institution. 


We partner with the world’s leading financial institutions, with over US$2.5 trillion in assets on platform (AoP).
Together with our clients, we empower nearly 30 million people across all wealth segments to invest in their future.


Skills Required

  • Background in technology or management consulting with experience leading large projects in financial services.
  • Financial services experience (investment/wealth/life and/or pensions products and markets).
  • Understanding of the regulatory environment FNZ operates within (including FCA requirements).
  • Knowledge and adherence to FCA Conduct Rules and Fitness and Propriety Requirements (UK only).
  • Experience delivering business-critical software implementation projects within Financial Services.
  • Experience managing stakeholders at executive levels.
  • Experience managing third-party suppliers and supplier contracts.
  • Experience with SDLC, project planning, estimation, and project financial reporting.
  • Knowledge of CASS compliance and its application to platform change projects.
  • First class honours degree, masters, MBA or equivalent experience.
  • Strong written and oral communication, organisational, time management and team leadership skills.

FNZ Group Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about FNZ Group and has not been reviewed or approved by FNZ Group.

  • Parental & Family Support FNZ is described as offering 26 weeks of fully paid parental leave for both primary and secondary caregivers, alongside expanded bereavement and emergency care leave. These policies can materially increase the perceived value of the overall rewards package beyond base salary.
  • Fair & Transparent Compensation Base pay is frequently characterized as “good salary” or “nice compensation” in several markets. Paid overtime in delivery roles is also described as a meaningful boost to total earnings.
  • Flexible Benefits A flexible benefits menu is described, including options such as EV leasing, retailer discounts, and cycle-to-work offerings. This supports tailoring benefits to local needs and individual preferences where available.

FNZ Group Insights

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The Company
HQ: London
4,252 Employees
Year Founded: 2003

What We Do

FNZ is committed to opening up wealth so that everyone, everywhere can invest in their future on their terms. We know the foundation to do that already exists in the wealth management industry, but complexity holds firms back. We created wealth’s growth platform to help. We provide a global, end-to-end wealth management platform that integrates modern technology with business and investment operations. All in a regulated financial institution. We partner with over 650 financial institutions and 12,000 wealth managers, with US$1.5 trillion in assets under administration (AUA). Together with our customers, we help over 20 million people from all wealth segments to invest in their future

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