Hi, we're glad you're here! We are hiring to our Aviva Services Excellence Centre! Take a look at our job description - maybe it suits you or one of your friends?
Do you bring structure and control to complex delivery activities? Do you know how to coordinate business, development, and testing teams to keep delivery on track? Are you motivated by building a delivery process that brings together multiple systems and disparate developments into a consistent, controlled, and timely release?
At Aviva, this role focuses on the operational delivery of releases, ensuring that plans are clear, teams are aligned, and execution progresses without disruption.
This role sits within the Release team for Actuarial Development, supporting end‑to‑end coordination of delivery activities across multiple teams, while working within defined release governance and timelines.
What will you be doing?
Controlling release scope and translating priorities, dependencies, resources, and milestones into actionable delivery plan
Coordinating business, design, development, and testing teams to ensure smooth execution, removing blockers and resolving issue
Monitoring day‑to‑day delivery progress, identifying risks early, and ensuring timely escalation and resolution of critical issue
Supporting alignment to agreed delivery approach, timelines, and scope, facilitating agile ways of working and cross‑team collaboration
Identifying complex developments spanning multiple teams and ensuring clear definition, ownership, and alignment across all contributing areas
Acting as a central coordination point for cross‑team delivery, tracking dependencies, inputs, and responsibilities end‑to‑end.
What we’re looking for?
Proven experience in delivery coordination, project support, or operational delivery roles within technology or change environment
Strong ability to translate scope and timelines into clear, structured delivery plans
Experience coordinating cross‑functional teams (business, development, testing) and managing dependencies between them
Ability to track progress at a detailed level and proactively identify, escalate, and resolve risks and blockers
Good understanding of agile delivery practices and experience supporting team ceremonies and delivery cadence
Strong stakeholder coordination and communication skills, ensuring clarity, alignment, and accountability across teams
Experience working in complex organisations with multiple stakeholders
Practical experience using tools such as Jira and Confluence would be an asset.
In Aviva Services Excellence Centre, we provide:
Contract of employment
Performance Bonus
Private medical care (ENEL-MED)
Cafeteria system of benefits (e.g. MultiSport card)
Additional parent privileges:
- baby leave – 6 weeks leave for second parent
- shortened working time after parental leaveEmployer-funded group insurance
Employee Shares Plan
Extra day off for birthday
Paid time off to volunteer
Additional leave acquired over the years in the company (even 5 days more in a year)
Wellbeing Leave - additional two weeks paid leave after 10 years of service
Psychological support consultations
Access to the e-learning platforms
Internal employee referral program
Hybrid working model from Poland with a few days in Warsaw office per month
Attractive office location in Warsaw - Gdański Business Center
Additional entitlements for people with disabilities - Work Without Barriers
Work environment that promotes diversity - Diversity Charter
Do you see yourself in Aviva Services Excellence Centre? Be sure to apply!
Aviva is for everyone!
We’ve been ranked the #1 Best Workplace in Poland and #5 for Women by Great Place to Work®! Join a place where you’re empowered to grow, thrive, and shine bright!
As a signatory to the Diversity Charter, Aviva applies a policy of equal treatment and creates a work environment that is friendly to people with disabilities. We do not require from candidates the date of birth, marital status and attached photos to your CV. We encourage all individuals regardless of gender to apply.
Most of our people are smart working – spending also time in our office - combining the benefits of flexibility, with time together with colleagues.
We’re inclusive - we welcome applications from people with diverse backgrounds and experiences.
Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply and try!
To find out more about current job offers at Aviva take a look here.
Skills Required
- Proven experience in delivery coordination, project support, or operational delivery within technology or change environments
- Ability to translate scope and timelines into clear, structured delivery plans
- Experience coordinating cross-functional teams (business, development, testing) and managing dependencies
- Ability to track progress, identify, escalate, and resolve risks and blockers
- Good understanding of agile delivery practices and experience supporting team ceremonies and delivery cadence
- Strong stakeholder coordination and communication skills
- Experience working in complex organisations with multiple stakeholders
- Practical experience using tools such as Jira and Confluence
What We Do
Aviva is a multinational insurance and financial services company, offering a diversified range of products including insurance, wealth management, and retirement solutions. It is the UK's leading diversified insurer.
