Jobs at Aviva plc

Dirige une équipe de gestionnaires, de scientifiques des données et d’analystes afin de développer et déployer des modèles tarifaires, des solutions d’apprentissage automatique et des analyses prédictives. Supervise la gouvernance, la validation et la performance des modèles, collabore avec les équipes de tarification, d’actuariat, de risque et de technologie, et transforme les analyses complexes en recommandations commerciales. Le rôle comprend également la planification stratégique, l’allocation des ressources, l’innovation analytique et le développement des talents.

Leads multi-year strategy development, business performance management, governance, market intelligence, and cross-functional initiatives across insurance businesses. Partners with senior leadership to execute priorities, monitor commitments, mitigate risks, deliver insights, and support executive planning. Requires strong strategic thinking, stakeholder influence, communication, and business acumen, with property and casualty insurance experience preferred.

Perform actuarial pricing and profitability analysis for complex commercial insurance accounts exceeding $2 million in premium. Lead portfolio pricing reviews, recommend rates and alternative pricing solutions, assess credit risk, communicate findings to stakeholders, improve analytical processes through automation, and mentor analysts and co-op students.

Manage mid-to-large IT transformation projects across Aviva’s business units, including budgets of £1–3 million. Responsibilities include developing business cases, defining delivery plans, managing resources, risks, dependencies and budgets, coordinating cross-functional and offshore teams, engaging senior stakeholders, mentoring team members, and delivering technical systems change. The role requires strong agile project management, stakeholder influence, technical dependency tracking, and continuous improvement skills.

Sells and underwrites Home and Auto insurance policies, meets sales and retention targets, identifies cross-sell and upsell opportunities, services existing customers, and provides underwriting guidance to junior team members. The role requires regulatory compliance, strong customer service, performance tracking, and working five shifts weekly from the office.

Provide telephone support and impartial guidance to customers about retirement and insurance products. Explain complex product information clearly, assess customer needs, resolve issues, and discuss available options. The role requires empathy, strong listening and questioning skills, problem-solving, multitasking across complex systems, and the ability to manage challenging conversations. Initial training is office-based, followed by a hybrid schedule in Norwich, with flexible weekday shifts and possible weekend overtime.

Oversee fund accounting operations and third-party providers for private market funds across real estate, infrastructure, and carbon strategies. Review and approve NAV calculations, maintain control frameworks, conduct provider due diligence, assess complex accounting treatments, and support financial statements and audits. The role also involves governance reporting, risk escalation, regulatory and technology change, stakeholder management, and process automation.

Provides cybersecurity advisory and consulting services to business and IT teams. Conducts project security assessments, reviews architecture, identifies and communicates cyber risks, develops assessment reports, tracks remediation, supports information security risk management, and promotes compliance with security standards and regulatory requirements. Builds relationships with internal and external stakeholders and advises leaders on risk-based decisions involving application security, architecture, and cloud solutions.

Conducts property and casualty insurance pricing analyses, develops ratemaking and rate indications, evaluates portfolio and market trends, supports regulatory filings, and contributes to pricing projects. Collaborates with cross-functional teams and serves as a technical resource for analysts. Requires actuarial exams, quantitative education, insurance pricing experience, strong analytical skills, and proficiency with programming and large datasets.

Coordinates automotive parts procurement, receiving, inspection, storage, distribution, invoicing, inventory levels, returns, and supplier relationships for a collision repair center. Ensures parts are accurate, timely, cost-effective, and aligned with production schedules and vehicle repair needs. Maintains organized parts operations while supporting customer satisfaction, workflow efficiency, quality standards, and continuous improvement.

Leads U.S. delegated underwriting authority operations across MGA, program administrator, and agent relationships. Owns appointment, sanctions screening, due diligence, procedures, policy lifecycle workflows, transaction logging, audits, quality reviews, compliance, and remediation. Partners with underwriting, compliance, legal, claims, IT, and external stakeholders to build scalable controls and ensure regulatory compliance across jurisdictions.

The Scrum Master facilitates Scrum events, supports sprint planning and delivery, removes impediments, manages dependencies, and coaches teams and Product Owners. The role tracks delivery metrics, maintains Jira data quality, manages risks and governance, resolves conflicts, and drives continuous improvement. Candidates need Scrum Master certification, experience supporting technology teams in complex organizations, Jira expertise, strong facilitation and stakeholder skills, and insurance industry experience. Guidewire experience is preferred.

Leads data science and pricing-modeling teams, overseeing machine learning, predictive analytics, model governance, and scalable data-driven solutions. Partners with Pricing, Actuarial, Risk, Technology, and Engineering teams to improve business outcomes and customer experiences. The role includes translating analytical insights into decisions, driving innovation and adoption, allocating resources, and developing high-performing technical leaders.

Designs and governs cybersecurity architecture across on-premises, cloud, and hybrid infrastructure. Responsibilities include security-by-design, infrastructure security controls, cloud security, cyber resilience, security operations integration, and AI security guardrails. The role conducts design reviews, evaluates emerging threats, supports recovery and ransomware containment, and provides technical leadership to engineering, architecture, delivery, and risk teams.

Manage reinsurance and delegated claims programs, including claims and bordereaux processing, payment coordination, financial reconciliation, reserve monitoring, and record maintenance in Guidewire ClaimCenter. Conduct audits and quality assurance reviews, support claims agreements and governance, investigate discrepancies, and collaborate with reinsurance, underwriting, finance, claims, and external partners to improve accuracy, compliance, reporting, and operational efficiency.

Evaluate and improve the quality, safety, reliability, and robustness of AI-powered products. Responsibilities include designing evaluation criteria and datasets, testing conversational and autonomous AI systems, analyzing failures, validating automated evaluators, creating regression tests, identifying risks and bias, and communicating results to technical and business stakeholders.

Lead quality engineering for generative and agentic AI solutions, covering risk assessment, datasets, evaluation metrics, automated testing, CI/CD integration, observability, and release monitoring. Investigate model and system issues, produce auditable risk evidence, and assess correctness, safety, bias, privacy, hallucination, and drift. Coach AI Quality Engineers and collaborate with product, engineering, data, risk, compliance, and architecture stakeholders.

Develop and maintain automated and manual testing solutions, including test plans, cases, scripts, test data, and CI/CD integrations. Build and expand test automation using C# and BDD frameworks, while testing web services, APIs, databases, and cloud platforms. The role requires a hybrid software development and testing skillset, an automation mindset, and continuous improvement. Hybrid work is based in Poland with several Warsaw office days per month.

Lead a centralized underwriting operations team, developing employees through coaching, mentoring, and performance management. Optimize operational efficiency, customer experience, quality, and service standards while managing change, risks, and strategic initiatives. Build relationships with brokers and internal partners, interpret performance data, and coordinate branch support services including mailroom operations, call reception, and office supplies. Commercial underwriting experience and strong leadership, communication, analytical, and organizational skills are required.

Dirige et développe une équipe de souscripteurs en assurance des entreprises, en favorisant la croissance rentable, l’excellence de la souscription et l’efficacité opérationnelle. La personne assure le coaching, le suivi de la performance, la gouvernance, l’amélioration continue et les relations avec les courtiers et partenaires. Elle participe également à l’analyse de dossiers complexes et à l’exécution des stratégies du secteur.