The Role
Manage internal and customer-facing projects, ensuring timely communication, stakeholder management, and adherence to schedules, budgets, and quality standards.
Summary Generated by Built In
Keyloop bridges the gap between dealers, manufacturers, technology suppliers and car buyers.
We empower car dealers and manufacturers to fully embrace digital transformation. How? By creating innovative technology that makes selling cars better for our customers, and buying and owning cars better for theirs.
We use cutting-edge technology to link our clients’ systems, departments and sites. We provide an open technology platform that’s shaping the industry for the future. We use data to help clients become more efficient, increase profitability and give more customers an amazing experience. Want to be part of it?
Purpose of the role
Responsible for managing large internal and customer facing projects to budget, schedule and quality. Working with physical and remote teams across departments and markets, this role demands timely and effective communications with project sponsors, internal stakeholders, technical specialists and customers across multiple concurrent projects. Working closely with customers, managing their expectations, and ensuring that the right job is completed and done well. Helping the project team and colleagues in Keyloop and their customers to be successful.
The Project Manager is well organized, articulate, detail-orientated and commercially aware, with an understanding of business operations, and able to lead and delegate effectively. You take pride and responsibility and have the drive to make things happen to get the job done.
Key Duties & Responsibilities
- Support project definition in the sales process (Discovery workshops, expectation setting etc.) and work and approve the final SOW, project quotations and related contracts.
- Establishing and maintaining relationships with stakeholders, delivery teams and customers
- Define or analyzing the already defined scope, milestones, impact, resources and outcomes of the project, and gaining customer agreement to these
- Forecast, review and manage billing milestones based on defined and agreed deliverables
- Developing project plans, budgets and teams, and identifying and scheduling project activities
- Assigning work, sharing information around project, delegating responsibilities, leading and supporting the project team
- Working closely with the project teams to ensure that commitments and deadlines are met
- Regularly reviewing project scope, deliverables, costs, performance and business benefits to keep the project on track
- Communicating project progress and outcomes to the delivery team, the project sponsor, the project board, and the customer
- Dealing with emerging risks and issues promptly and professionally, escalating where necessary
- Using appropriate standards, systems, resources, tools and techniques in all project management activities
- Maintaining and controlling project documentation and systems during, and on completion of the project
- Closing projects to enable revenue recognition, and to review lessons learned
Key Results Indicators & Measures of success
- Projects show deadlines, schedule, budget, and deliverables are met.
- Positive engagement of all stakeholders as demonstrated by review meetings and feedback received
- Positive feedback from project stakeholders and teams from project audit activities
- Demonstrable continual improvement of all documented processes
Skills / Knowledge & Experience
- Fluent in English and German.
- Extensive project management experience, preferably gained from managing IT (software) projects
- Proven experience of working with a project management methodology such as PRINCE2 or PMI
- Successful delivery of projects - on budget and time (Project revenue target achievement)
- Demonstrable high-level of communication, facilitation and negotiation skills
- Demonstrable experience of commercial decision making
- Excellent communication skills, both written and verbal.
- Excellent interpersonal skills with the ability to quickly develop effective working relationships with internal and external project teams.
- Experience of working with Project management tools and platforms (MS Projects, Teamwork, MS Office)
Why join us?
We’re on a journey to become market leaders in our space – and with that comes some incredible opportunities. Collaborate and learn from industry experts from all over the globe. Work with game-changing products and services. Get the training and support you need to try new things, adapt to quick changes and explore different paths. Join Keyloop and progress your career, your way.
An inclusive environment to thrive
We’re committed to fostering an inclusive work environment. One that respects all dimensions of diversity. We promote an inclusive culture within our business, and we celebrate different employees and lifestyles – not just on key days, but every day.
Be rewarded for your efforts
We believe people should be paid based on their performance so our pay and benefits reflect this and are designed to attract the very best talent. We encourage everyone in our organisation to explore opportunities which enable them to grow their career through investment in their development but equally by working in a culture which fosters support and unbridled collaboration.
Keyloop doesn’t require academic qualifications for this position. We select based on experience and potential, not credentials.
We are also an equal opportunity employer committed to building a diverse and inclusive workforce. We value diversity and encourage candidates of all backgrounds to apply.
"At Keyloop, AI is a daily ally: We encourage and train every employee to use our AI tools to boost their creativity and productivity."
Skills Required
- Fluent in English and German
- Extensive project management experience, preferably managing IT projects
- Experience with project management methodologies like PRINCE2 or PMI
- Proven successful delivery of projects on budget and time
- Excellent communication, facilitation, and negotiation skills
- Experience with project management tools and platforms
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The Company
What We Do
As the largest global automotive technology company, Keyloop delivers cutting-edge solutions, tailored to the modern needs of auto retailers and OEMs alike. With 40 years of automotive DNA, and a deep understanding of what it takes to drive success, Keyloop solutions are delivered in over 90 countries, and trusted by more 20,000 retailers and 80 OEMs worldwide. From the showroom to the workshop, and everything in between, its technology facilitates distinctive customer experiences between key systems, tools and departments. With modern consumers demanding increasingly high levels of service and responsiveness, Keyloop and their partners connect retailers and OEMs to consumers through every step of their journey. Keyloop delivers a proven technology ecosystem that redesigns the automotive retail experience to cultivate lasting loyalty and optimise margins through increased efficiency, elevated experiences, and unrivalled connected data. For more information, please visit www.keyloop.com
