Project Manager, Diagnostic Operations

Posted 22 Days Ago
Chicago, IL, USA
Hybrid
65K-80K Annually
Mid level
Artificial Intelligence • Big Data • Healthtech • Machine Learning • Analytics • Biotech • Generative AI
Tempus is a technology company leading the adoption of AI to advance precision medicine and patient care.
The Role
Manage cross-functional operational initiatives and workflow improvements for a diagnostics business. Own process enhancements, operational tracking systems, reporting, dashboards, data validation, and communications. Partner with Business Intelligence, Salesforce, Product, Commercial Systems, and Internal Operations teams to improve workflows, maintain data integrity, identify KPIs, and provide leadership with accurate performance insights.
Summary Generated by Built In

Passionate about precision medicine and advancing the healthcare industry?

Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical information about the right treatments for the right patients, at the right time.

Passionate about precision medicine and advancing the healthcare industry?

Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus is a technology company at the forefront of precision medicine, advancing healthcare through AI-driven diagnostics and real-world evidence. Our diagnostics business sits at the intersection of clinical operations, commercial outcomes, and data, serving physicians and health systems across oncology and genomics. We are building the operational infrastructure that will define how Tempus scales its diagnostic operations.

We're looking for an Associate Project Manager to join our Operational Excellence team and lead the next phase of how the diagnostics organization plans and prioritizes its work. Diagnostics runs dozens of initiatives at once, from new tests and launches to system and process improvements, and leaders need a clear, fair way to decide what gets resourced and a reliable view of how that work is progressing. In this role, you will run and continuously improve that process end to end: how requests come in, how they are reviewed and ranked, and how progress is tracked and reported to leadership. You will use AI tools such as Claude and Cursor to make planning and tracking faster and smarter, and you will partner with stakeholders across the diagnostics organization to make the new way of working stick.

Responsibilities:

  • Support the quarterly planning and prioritization cycle for the diagnostics organization end to end: intake, review and triage, preparing materials for leadership decision meetings, and publishing the final prioritized list
  • Drive adoption of new planning and prioritization processes across multiple internal teams: build alignment with stakeholders, train and support project owners, gather feedback and iterate
  • Use AI tools (such as Claude, Cursor, ChatGPT or Gemini) to redesign how projects are planned and tracked: build trackers and automations, summarize submissions and stakeholder input, draft status updates, and check the output for accuracy
  • Implement and maintain the tracking system for prioritized initiatives, including monthly status, milestones and change requests
  • Build and maintain reports and dashboards that give leadership a clear view of priorities, capacity and progress; partner with Business Intelligence to identify KPIs and validate data accuracy
  • Prepare clear, concise materials for executive reviews and decision meetings
  • Serve as the subject matter expert for the tools and systems that support planning and diagnostics operations, ensuring data integrity and efficient workflows
  • Perform hands-on data work as needed, including pulling and combining data across source systems to support reporting and decisions
  • Partner with teams across the diagnostics organization, including Product Management, Engineering, R&D/Science, Bioinformatics, Lab Operations, Customer Success, Sales and Marketing, Commercial Systems/SFDC, Billing and Revenue Cycle, Medical Affairs, Regulatory, Legal, Quality, Finance, Business Intelligence, Strategy & Operations and Internal Operations, to identify gaps, align on decisions and keep initiatives moving
  • Support operational communications to project owners and leaders across the diagnostics network

Qualifications:

  • Bachelor's degree, preferably in Life Sciences, Healthcare Administration, Business, or a related field
  • 2-4 years of experience in project or program management, product management, business operations, or strategy and operations roles, including leading initiatives that span multiple teams
  • Demonstrated experience driving process changes across multiple internal teams, from design through adoption, including bringing stakeholders with competing priorities to a decision
  • Proven, hands-on use of AI tools (such as Claude, Cursor or similar) in project management work, for example building trackers or automations, synthesizing large amounts of input, or speeding up reporting. You can show real examples and explain how you check AI output for accuracy
  • Must be a self-starter who can work independently with minimal supervision
  • Persistent and resilient person who thrives in a fast-paced, highly iterative environment
  • Is highly organized and systematic, with superb attention to detail and the ability to prioritize and complete tasks with a high degree of accuracy
  • Excellent written and verbal communication skills, including the ability to turn operational detail into a clear story and prepare materials for executive audiences
  • Comfort working with data: familiarity with SQL and data visualization tools (Looker preferred; Tableau acceptable), or a strong willingness to build these skills
  • Proficiency with CRM and operating systems (Salesforce/SFDC) and general database management
  • Proficiency with MS Office (Word, Excel, PowerPoint) and Google Suite (Sheets, Docs, Slides)

Nice to Haves:

  • Experience running portfolio prioritization, quarterly planning, roadmap planning or project intake processes
  • Experience in healthcare diagnostics, oncology, or life sciences
  • Familiarity with clinical and lab data systems (LIMS, EMR)
  • Experience building dashboards or operational reporting
  • Experience with Google Apps Script or other lightweight automation

CHI: $65,000-$80,000


The expected salary range may vary for other locations. Actual salary may vary based on qualifications and experience. Tempus offers a full range of benefits, which may include incentive compensation, restricted stock units, medical and other benefits depending on the position.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. 

Skills Required

  • Bachelor's degree, preferably in Life Sciences, Healthcare Administration, Business, or a related analytical field
  • 2-4 years of relevant experience in operations, project management, healthcare or diagnostics, or data and analytics
  • Ability to work independently with minimal supervision
  • Strong organization, systematic work habits, attention to detail, prioritization, and task completion accuracy
  • Excellent written and verbal communication skills, including translating operational details for leadership
  • Comfort working with data; familiarity with SQL and data visualization tools, or willingness to build these skills
  • Proficiency with CRM and operating systems, including Salesforce/SFDC, and general database management
  • Proficiency with Microsoft Office and Google Suite
  • Experience in healthcare diagnostics, oncology, or life sciences
  • Familiarity with clinical and laboratory data systems, including LIMS and EMR
  • Experience building dashboards or operational reporting

What the Team is Saying

Rachel
Louis
Anita
Alexis
Hala
Aaron
Alexis
Ash
Emma
Anita
Mile

Tempus AI Compensation & Benefits Highlights

  • Healthcare Strength — Healthcare is considered solid, with PPO coverage often described as good and medical, dental, and vision options broadly available. Feedback suggests the overall health offering is a relative strong point despite mixed comments on premiums.
  • Leave & Time Off Breadth — Time off is frequently characterized as flexible, with reports of unlimited or generous PTO in many corporate roles. Feedback suggests policies can vary by team, but the offering is generally viewed favorably.
  • Wellbeing & Lifestyle Benefits — Workplace perks such as free meals/snacks, on-site amenities like a barista, gym discounts, and commuter benefits are commonly highlighted. Feedback suggests these lifestyle benefits add day-to-day value, especially at larger offices.

Tempus AI Insights

Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: Chicago, IL
3,775 Employees
Year Founded: 2015

What We Do

We bring together one of the world’s largest libraries of multimodal clinical and molecular data with a robust suite of AI tools to help physicians personalize care in real time, connect patients with therapies and clinical trials, and enable partners to accelerate discovery and development of new treatments. With ~8 million de-identified research records and 350+ petabytes of data, Tempus partners with more than half of U.S. oncologists and the majority of the top 20 global pharma companies. Our teams are pioneering work across oncology, neurology, psychiatry, cardiology, and beyond—transforming how care is delivered and therapies are developed. At Tempus, every role contributes to our mission: to help each patient benefit from the experiences of those who came before. For more information, visit tempus.com.

Why Work With Us

We’re looking for people who can change the world. People who question the status quo and refuse to shy away from tough problems. For builders who are never done building, and the learners who are never done learning. Passionate individuals with undying curiosity who want to take on one of the greatest challenges humanity has ever faced—head on.

Gallery

Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery

Tempus AI Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Most of the team follows a hybrid policy, with some roles allowing for a fully remote arrangement and some roles being onsite only.

Typical time on-site: 3 days a week
Company Office Image
HQChicago - Tempus Headquarters & Lab
Company Office Image
RTP - Tempus Lab
Company Office Image
Seattle - Tempus Office
Company Office Image
Boston - Tempus Office
Company Office Image
Lewisburg - Tempus Office
Company Office Image
Madison - Tempus Office
Company Office Image
Milwaukee - Tempus Office
Company Office Image
New York City - Tempus Office
Company Office Image
Atlanta - Tempus Lab
Company Office Image
Bay Area - Tempus Office
Company Office Image
Washington DC - Tempus Office
Learn more

Similar Jobs

Tempus AI Logo Tempus AI

Associate Director, Outcomes Research

Artificial Intelligence • Big Data • Healthtech • Machine Learning • Analytics • Biotech • Generative AI
Remote or Hybrid
USA
3775 Employees
150K-210K Annually

Tempus AI Logo Tempus AI

Operations Associate

Artificial Intelligence • Big Data • Healthtech • Machine Learning • Analytics • Biotech • Generative AI
Hybrid
Chicago, IL, USA
3775 Employees
55K-65K Annually

Tempus AI Logo Tempus AI

Account Executive

Artificial Intelligence • Big Data • Healthtech • Machine Learning • Analytics • Biotech • Generative AI
Remote or Hybrid
3 Locations
3775 Employees
80K-100K Annually

Tempus AI Logo Tempus AI

Data Architect

Artificial Intelligence • Big Data • Healthtech • Machine Learning • Analytics • Biotech • Generative AI
Hybrid
4 Locations
3775 Employees
140K-200K Annually

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account