Operations Associate, Assay Development

Posted Yesterday
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Chicago, IL, USA
Hybrid
55K-65K Annually
Junior
Artificial Intelligence • Big Data • Healthtech • Machine Learning • Analytics • Biotech • Generative AI
Tempus is a technology company leading the adoption of AI to advance precision medicine and patient care.
The Role
Supports cross-functional assay development and implementation projects within a genomics business. Responsibilities include managing project plans and documentation, coordinating testing and user acceptance activities, tracking timelines and risks, facilitating communication across teams, organizing post-launch hypercare, and improving operational workflows.
Summary Generated by Built In

Passionate about precision medicine and advancing the healthcare industry?

Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical information about the right treatments for the right patients, at the right time.

We are looking for an Operations Associate who will work with our cross-functional team to support the development and launch of new assays in our Genomics business.

What You’ll Do:

  • Support multiple large-scale assay development and implementation projects simultaneously, closely tracking relative priorities and timelines for each to ensure key milestones are met.

  • Own and maintain meticulous project documentation, including project plans, testing plans, status reports, and meeting notes to ensure clarity and alignment across all teams.

  • Create and implement comprehensive end-to-end, scenario, and user acceptance test plans, coordinating with cross-functional groups (Lab Operations, Product, Engineering, Customer Success, and others) to ensure successful implementation of new or improved assays and workflows.

  • Track and report on project statuses, timelines, and risks to team leadership.

  • Facilitate communication between teams, ensuring dependencies are understood and project information is shared effectively.

  • Organize thorough hypercare plans to ensure the success of a product immediately following its implementation.

  • Contribute to the continuous improvement of our processes and workflows.

  • Other duties as assigned.

Qualifications:

  • 2+ years of experience in a project management, project coordination, or similar role.

  • Experience working as part of a larger, cross-functional team to support complex initiatives.

  • Proven track record of setting and achieving high personal standards of performance.

  • Exceptionally organized and systematic, with a superb attention to detail and a demonstrated ability to maintain accurate and thorough documentation.

  • Persistent and resilient, with an ability to thrive in a fast-paced, highly iterative environment while juggling multiple priorities.

  • Experience with product planning and/or user acceptance testing strongly preferred.

  • Superior interpersonal and problem-solving skills.

  • An appetite for success and a desire to contribute to continuous process improvement.

$55,000 - $65,000


The expected salary range may vary for other locations. Actual salary may vary based on qualifications and experience. Tempus offers a full range of benefits, which may include incentive compensation, restricted stock units, medical and other benefits depending on the position.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. 

Skills Required

  • 2+ years of experience in project management, project coordination, or a similar role
  • Experience working on a larger cross-functional team supporting complex initiatives
  • Proven track record of setting and achieving high personal performance standards
  • Exceptional organization and systematic work style, with strong attention to detail and accurate documentation skills
  • Persistence and resilience in a fast-paced, iterative environment while managing multiple priorities
  • Experience with product planning and/or user acceptance testing
  • Superior interpersonal and problem-solving skills
  • Desire to contribute to continuous process improvement

What the Team is Saying

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Tempus AI Compensation & Benefits Highlights

  • Healthcare Strength — Healthcare is considered solid, with PPO coverage often described as good and medical, dental, and vision options broadly available. Feedback suggests the overall health offering is a relative strong point despite mixed comments on premiums.
  • Leave & Time Off Breadth — Time off is frequently characterized as flexible, with reports of unlimited or generous PTO in many corporate roles. Feedback suggests policies can vary by team, but the offering is generally viewed favorably.
  • Wellbeing & Lifestyle Benefits — Workplace perks such as free meals/snacks, on-site amenities like a barista, gym discounts, and commuter benefits are commonly highlighted. Feedback suggests these lifestyle benefits add day-to-day value, especially at larger offices.

Tempus AI Insights

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The Company
HQ: Chicago, IL
3,775 Employees
Year Founded: 2015

What We Do

We bring together one of the world’s largest libraries of multimodal clinical and molecular data with a robust suite of AI tools to help physicians personalize care in real time, connect patients with therapies and clinical trials, and enable partners to accelerate discovery and development of new treatments. With ~8 million de-identified research records and 350+ petabytes of data, Tempus partners with more than half of U.S. oncologists and the majority of the top 20 global pharma companies. Our teams are pioneering work across oncology, neurology, psychiatry, cardiology, and beyond—transforming how care is delivered and therapies are developed. At Tempus, every role contributes to our mission: to help each patient benefit from the experiences of those who came before. For more information, visit tempus.com.

Why Work With Us

We’re looking for people who can change the world. People who question the status quo and refuse to shy away from tough problems. For builders who are never done building, and the learners who are never done learning. Passionate individuals with undying curiosity who want to take on one of the greatest challenges humanity has ever faced—head on.

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Tempus AI Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Most of the team follows a hybrid policy, with some roles allowing for a fully remote arrangement and some roles being onsite only.

Typical time on-site: 3 days a week
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