Jobs at Tempus AI

Leads a customer operations organization overseeing managers, supervisors, and customer service representatives. Directs high-volume customer communications, proactive outreach, workflow performance, process improvement, and operational metrics. Partners with Sales, Product, and technical teams to resolve issues and improve customer satisfaction. The role also develops leaders, manages cross-functional initiatives, drives change, and applies data, automation, and durable operational processes to support healthcare-related customer workflows.

Leads quality engineering strategy for clinical software, defining test architecture, automation standards, CI/CD orchestration, compliance coverage, quality metrics, and release readiness. Mentors QA/SDET engineers, drives shift-left practices, owns performance and resilience testing, investigates systemic failures, and partners with engineering, DevOps, and product leadership. Remains hands-on with automation for high-risk systems and supports regulated healthcare software involving HIPAA, SOX, HL7, and FHIR.

Administer and engineer Google Workspace in a large, complex enterprise environment. Serve as a Tier 3 escalation point, manage security policies, compliance, monitoring, automation, Chrome devices, and integrations. Lead end-to-end migrations from Microsoft platforms and between Google domains, including planning, data mapping, cutover, validation, and migration tooling. Collaborate with security and IT teams to secure and optimize Workspace services while communicating technical issues to stakeholders.

The Central FP&A Senior Analyst will support budgeting, forecasting, strategic planning, three-statement financial modeling, executive reporting, variance analysis, and financial process optimization. Responsibilities include enhancing Excel models, automating workflows with Power Query and VBA, maintaining reporting templates, supporting ERP and planning-system implementations, building finance dashboards, and partnering with Accounting and cross-functional teams on management reporting and operational improvements.

Lead the design and development of scalable full-stack systems for Genomics AI initiatives. Architect distributed microservices, build React and Node.js applications, optimize PostgreSQL and Redis systems, integrate generative AI and agentic workflows, and manage GCP infrastructure and CI/CD. Mentor engineers, guide architectural decisions, drive cross-team technical initiatives, and deliver high-quality software for precision medicine and clinical care applications.

Build and maintain BI dashboards, reports, curated data models, and analytical datasets. Partner with stakeholders to define KPIs, translate business needs into reporting solutions, validate data accuracy, document metrics, troubleshoot discrepancies, automate recurring reporting, and support data-driven operational insights.

Lead full-cycle recruiting for sales, commercial, data sales, and customer success roles. Partner with senior sales leadership to define hiring strategies, source candidates, manage interviews, negotiate offers, and provide market insights. Maintain recruiting metrics and candidate records in Workday, manage multiple requisitions across geographies, support employer branding and DEI initiatives, and deliver a high-touch candidate experience.

Designs and implements customer data science and analytics solutions on Tempus’s Lens precision medicine platform. Guides academic and foundation partners through onboarding, training, data filtering, research use cases, and platform adoption. Collaborates with data science, operations, medical science, and real-world data teams while providing technical guidance to researchers and executives. Requires expertise in genomic and clinical data, cloud computing, statistical modeling or machine learning, software development, and customer-facing project management.

Leads strategy and roadmap for diagnostic healthcare software products, including EMR/EHR integrations. Develops product and business strategies, gathers customer and market insights, manages software development and lifecycle processes, and ensures regulatory, security, and HIPAA compliance. Collaborates with cross-functional teams and stakeholders to resolve technical issues, drive innovation, and deliver product improvements. Requires healthcare IT and product management experience, EMR/EHR integration expertise, and familiarity with FHIR, HL7, and related standards.

Contract Recruiter responsible for full-cycle recruiting for Sales and Customer Success teams. Duties include partnering with hiring managers, sourcing and screening candidates, coordinating interviews, maintaining ATS records, supporting offers, tracking recruiting metrics, and contributing to employer branding. Requires 2+ years of internal recruiting experience, strong communication and organizational skills, sourcing expertise, and familiarity with healthcare or life sciences recruiting. Hybrid Chicago attendance three days weekly is strongly preferred.

Leads HR strategy and execution for the Data & Applications business unit, partnering with the CEO and executive team on organizational design, workforce planning, talent strategy, engagement, performance, and commercial growth. Manages and develops 2–3 HR Business Partners, uses people and commercial data to guide decisions, and collaborates with People functions including Talent Acquisition, Compensation, Legal, Talent Development, and People Operations.

Develop and validate clinical heuristics and algorithms using real-world healthcare data. Build Python profiling pipelines, automated data-quality checks, and longitudinal patient cohorts. Analyze complex clinical databases and ETL pipelines, evaluate AI, NLP, and heuristic outputs, and collaborate with clinical, labeling, engineering, and data science teams. Maintain documentation, configuration, metrics, and validation standards for transparent, high-quality clinical analytics.

Leads full-cycle recruiting for sales, commercial, and customer success roles, particularly Clinical Account Executives and related positions. Responsibilities include sourcing, screening, interview coordination, stakeholder advising, offer negotiation, recruiting analytics, employer branding, DEI initiatives, and maintaining candidate data in Workday. The recruiter manages multiple requisitions across geographies and partners with sales, HR, finance, compensation, and executive leadership.

Leads a regional sales team of 6–8 account executives, develops sales strategies, coaches representatives, expands genetic diagnostic testing utilization, sells complex laboratory services, manages contracts and customer relationships, and achieves revenue goals across North and South Carolina. The role requires extensive laboratory sales and sales management experience, CRM proficiency, strong communication skills, and travel exceeding 50% across a multi-state territory.

Oversee accounts payable processes, including invoice sorting, coding, matching, journal and ledger posting, discrepancy resolution, vendor communication, month-end close support, audit documentation, and credit tracking. The role requires strong Excel skills, analytical attention to detail, and at least three years of accounts payable experience.

Research, design, train, and deploy multimodal AI models using clinical and molecular data to support precision medicine, biomarker discovery, therapy outcome prediction, and companion diagnostics. The role requires collaboration with life sciences companies, regulatory alignment for healthcare products, and publication of original research. Responsibilities include working with pathology slides, genomic profiles, spatial omics, and longitudinal patient records while contributing hands-on model development and product-level engineering.

Leads data engineers and architects while owning Tempus’s enterprise data model and data reliability. Integrates clinical, genomic, NGS, and radiology data across relational and NoSQL systems; establishes modeling, observability, quality, and documentation standards; and mentors teams through technical reviews. Partners with product and engineering leaders to prioritize work and uses AI-assisted development tools to improve modeling, testing, and pipeline delivery. Requires strong SQL, Python, modern data stack, healthcare data standards, data observability, and healthcare/genomics domain expertise.

Designs, implements, and maintains identity and access management solutions using Okta and Okta Workflows. Assesses and mitigates IAM security risks, supports authentication and authorization best practices, collaborates across business units, and drives IAM initiatives. The role requires expertise in IAM protocols, Terraform, GitHub, security frameworks, compliance practices, and clear communication of complex security concepts.

Develop and maintain scalable Python software, integrations, and web applications. Collaborate with QA, IT operations, analysts, and stakeholders in an Agile/Scrum environment. Design technical solutions, translate workflows into requirements, participate in code reviews and Scrum ceremonies, optimize relational and non-relational database queries, troubleshoot production issues, and improve application performance and security.

Leads health economics and outcomes research and real-world evidence projects for pharmaceutical, biotech, academic, and other partners. Designs and analyzes pharmacoepidemiologic studies, treatment patterns, healthcare utilization, causal inference, and survival analyses. Builds reusable analytical infrastructure, collaborates with scientists, engineers, and product teams, interprets results for stakeholders, supports publications and regulatory work, and ensures compliance with data governance and applicable regulations.