Project Manager, Customer Facing

Posted 2 Hours Ago
Be an Early Applicant
Cerritos, CA, USA
In-Office
75K-157K Annually
Junior
eCommerce • Information Technology • Internet of Things • Mobile • On-Demand • Retail • Software
Discover where at career with America’s Internet Company® can take you.
The Role
Manages revenue-generating projects from planning through implementation, coordinating stakeholders, monitoring schedules, budgets, performance, and service levels. Provides project updates, gathers customer feedback, analyzes project data, resolves challenges, and ensures timely, high-quality outcomes across multiple concurrent initiatives.
Summary Generated by Built In
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Are you driven to lead projects that deliver measurable business results and improve customer experiences? As a Project Manager at Spectrum, you will manage, plan, and monitor revenue-generating initiatives from inception through completion, ensuring every detail is executed with precision. Your ability to communicate, organize, and resolve challenges will directly impact project success and support Spectrum's goals.
How You Will Make an Impact
  • Plan, manage and monitor projects from concept through implementation, ensuring timely delivery and high-quality outcomes
  • Oversee day-to-day operations for assigned projects, building consensus among stakeholders to achieve successful implementation
  • Establish and apply project management processes to deliver projects on schedule, within budget and to leadership expectations
  • Meet with internal customers to provide status updates, gather feedback and report on project progress
  • Handle multiple projects simultaneously, tracking costs, performance and service levels to ensure objectives are met
  • Analyze and interpret project data to support decision-making and continuous improvement
  • Perform additional tasks as requested to support project and business needs

Working Conditions
  • Office environment
  • Some travel required

What You Will Bring to Spectrum
Required Qualifications
Education
  • Bachelor's degree in related field or equivalent work experience

Experience
  • 2+ years of project management experience

Skills
  • Read, write, and speak English clearly and professionally with employees, customers and suppliers in person, by phone and in writing
  • Strong prioritization and organizational skills for managing multiple projects and assignments
  • Develop effective working relationships with peers and project members
  • Effective critical thinking skills
  • Proven ability to perform in a fast-paced environment
  • Proficient in using computers and software applications, including Microsoft Project
  • Skilled in analyzing and interpreting data

Required Qualifications
Education
  • Project Management certification or completion of a recognized project management curriculum

#LI-AA7
KGN347 2026-87019 KGN347 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The base pay for this position generally is between
$75,200.00 and $157,200.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
Get To Know Us: Spectrum is a suite of advanced communications services offered by Charter Communications, Inc. (NASDAQ: CHTR), the leading internet and video provider in the nation and the fastest growing mobile company in our footprint, with services available to more than 70 million homes and businesses across 45 states. Supported by our 100% U.S.-based employees,* we are America's Internet Company®.
*At close of the Cox acquisition, Spectrum announced that over the next 18 months, it will fully return legacy Cox's customer service function to the U.S.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.

Skills Required

  • Bachelor's degree in a related field or equivalent work experience
  • 2+ years of project management experience
  • Project Management certification or completion of a recognized project management curriculum
  • Professional English communication skills, including reading, writing, and speaking
  • Strong prioritization and organizational skills
  • Ability to develop effective working relationships with peers and project members
  • Effective critical thinking skills
  • Ability to perform in a fast-paced environment
  • Proficiency with computers and software applications, including Microsoft Project
  • Ability to analyze and interpret data

What the Team is Saying

Eilisa
Stephanie
Raquenel
Mary
Kat K.

Spectrum Compensation & Benefits Highlights

  • Retirement Support — The retirement program includes a dollar‑for‑dollar 401(k) match up to 6% of pay and an additional 3% company contribution to a Retirement Accumulation Plan for many eligible employees. This structure can make long‑term savings notably valuable.
  • Healthcare Strength — Multiple national medical options (plus Kaiser in some locations) are available, and certain plans include up to $1,500 in employer‑funded health accounts alongside dental, vision, and 24/7 counseling. These elements indicate broad coverage with meaningful employer support for out‑of‑pocket costs.
  • Leave & Time Off Breadth — Vacation, sick and personal days, paid holidays, and increasing vacation with tenure are part of the offering. This breadth provides formal time‑off pathways across different needs.

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The Company
HQ: Stamford, CT
100,000 Employees
Year Founded: 1993

What We Do

Spectrum is suite of advanced communications services offered by Charter Communications, Inc. (NASDAQ: CHTR), the leading internet and video provider in the nation and the fastest growing mobile company in our footprint, with services available to more than 70 million homes and businesses across 45 states, supported by our 100% U.S.-based employees*. *At close of the Cox acquisition, Spectrum announced that over the next 18 months, it will fully return legacy Cox's customer service function to the U.S.

Why Work With Us

We connect family, friends, businesses and local communities to fast, reliable Spectrum Internet, Mobile, TV and Phone. When you join our Product & Technology team, you’ll be building the technology that makes it all work together – from enhancing network reliability to creating new, innovative products and protecting customer data.

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