Spectrum Jobs

Project Manager, Customer Facing

Spectrum

Project Manager, Customer Facing

Reposted An Hour Ago

Sandy Springs, GA, USA

In-Office

Junior

eCommerce • Information Technology • Internet of Things • Mobile • On-Demand • Retail • Software

Discover where at career with America’s Internet Company® can take you.

The Role

Manages revenue-generating projects from planning through implementation, coordinating stakeholders, monitoring schedules, budgets, costs, performance, and service levels. Provides customer updates, gathers feedback, analyzes project data, resolves challenges, and ensures projects meet quality and leadership expectations. Requires strong organization, communication, prioritization, critical thinking, and proficiency with project-management software.

Summary Generated by Built In

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Are you driven to lead projects that deliver measurable business results and improve customer experiences? As a Project Manager at Spectrum, you will manage, plan, and monitor revenue-generating initiatives from inception through completion, ensuring every detail is executed with precision. Your ability to communicate, organize, and resolve challenges will directly impact project success and support Spectrum's goals.
How You Will Make an Impact

Plan, manage and monitor projects from concept through implementation, ensuring timely delivery and high-quality outcomes
Oversee day-to-day operations for assigned projects, building consensus among stakeholders to achieve successful implementation
Establish and apply project management processes to deliver projects on schedule, within budget and to leadership expectations
Meet with internal customers to provide status updates, gather feedback and report on project progress
Handle multiple projects simultaneously, tracking costs, performance and service levels to ensure objectives are met
Analyze and interpret project data to support decision-making and continuous improvement
Perform additional tasks as requested to support project and business needs

Working Conditions

Office environment
Some travel required

What You Will Bring to Spectrum
Required Qualifications
Education

Bachelor's degree in related field or equivalent work experience

Experience

2+ years of project management experience

Skills

Read, write, and speak English clearly and professionally with employees, customers and suppliers in person, by phone and in writing
Strong prioritization and organizational skills for managing multiple projects and assignments
Develop effective working relationships with peers and project members
Effective critical thinking skills
Proven ability to perform in a fast-paced environment
Proficient in using computers and software applications, including Microsoft Project
Skilled in analyzing and interpreting data

Preferred Qualifications

PM Tools: MS Project, JIRA, Tableau, Visio, and Gantt tracking.
Product knowledge: Voice, Data Services, Video Systems, Network Security and Managed Services.
Telecommunications.
Outside Plant / Construction.
Gov/Ed, State, Local, Federal Programs, Fema and Dept of Defense.

Education

Project Management certification or completion of a recognized project management curriculum

#LI-EW1
KGN347 2026-84081 KGN347 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get To Know Us: Spectrum is a suite of advanced communications services offered by Charter Communications, Inc. (NASDAQ: CHTR), the leading internet and video provider in the nation and the fastest growing mobile company in our footprint, with services available to more than 70 million homes and businesses across 45 states. Supported by our 100% U.S.-based employees,* we are America's Internet Company®.
*At close of the Cox acquisition, Spectrum announced that over the next 18 months, it will fully return legacy Cox's customer service function to the U.S.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.

Skills Required

Bachelor's degree in a related field or equivalent work experience
At least 2 years of project management experience
Clear and professional English communication skills
Strong prioritization and organizational skills
Ability to develop effective working relationships with peers and project members
Effective critical-thinking skills
Ability to perform in a fast-paced environment
Proficiency with computers and software applications, including Microsoft Project
Ability to analyze and interpret data
Experience with MS Project, JIRA, Tableau, Visio, and Gantt tracking
Knowledge of voice, data services, video systems, network security, or managed services
Telecommunications experience
Outside plant or construction experience
Project management certification or completion of a recognized project management curriculum

What the Team is Saying

Spectrum Compensation & Benefits Highlights

Retirement Support — The retirement program includes a dollar‑for‑dollar 401(k) match up to 6% of pay and an additional 3% company contribution to a Retirement Accumulation Plan for many eligible employees. This structure can make long‑term savings notably valuable.
Healthcare Strength — Multiple national medical options (plus Kaiser in some locations) are available, and certain plans include up to $1,500 in employer‑funded health accounts alongside dental, vision, and 24/7 counseling. These elements indicate broad coverage with meaningful employer support for out‑of‑pocket costs.
Leave & Time Off Breadth — Vacation, sick and personal days, paid holidays, and increasing vacation with tenure are part of the offering. This breadth provides formal time‑off pathways across different needs.

Learn more about Spectrum's Compensation & Benefits →

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The Company

HQ: Stamford, CT

100,000 Employees

Year Founded: 1993

What We Do

Spectrum is suite of advanced communications services offered by Charter Communications, Inc. (NASDAQ: CHTR), the leading internet and video provider in the nation and the fastest growing mobile company in our footprint, with services available to more than 70 million homes and businesses across 45 states, supported by our 100% U.S.-based employees*. *At close of the Cox acquisition, Spectrum announced that over the next 18 months, it will fully return legacy Cox's customer service function to the U.S.

Why Work With Us

We connect family, friends, businesses and local communities to fast, reliable Spectrum Internet, Mobile, TV and Phone. When you join our Product & Technology team, you’ll be building the technology that makes it all work together – from enhancing network reliability to creating new, innovative products and protecting customer data.