The Project Manager will serve as the
primary point of contact between clients and the internal team, ensuring
effective expectation management, high‑quality delivery, and consistent
communication. This role is responsible for leading the project end‑to‑end,
ensuring that all deliverables are completed as planned while keeping internal
and external stakeholders aligned.
Responsibilities
• Act as the main liaison between
the client and internal team for day‑to‑day communication and expectation
management.
• Own the project and its
deliverables, maintaining direct communication with the client and
stakeholders.
• Define project scope, goals,
and deliverables in collaboration with senior management and stakeholders.
• Develop full‑scale project
plans and all related communication documents, ensuring clear and consistent
communication channels.
• Estimate required resources and
oversee the project lifecycle using established methodologies.
• Create budget proposals, update
financial forecasts using SOW numbers and projections, and recommend budget
adjustments when needed.
• Plan, schedule, and track
project timelines, milestones, and resources, updating PSA Resource Forecasting
weekly.
• Prepare and deliver progress
reports, proposals, requirements documentation, and presentations.
• Proactively manage scope
changes, identify potential crises, and develop contingency plans, documenting
all blockers, risks, and changes.
• Define project success criteria
and ensure alignment across all involved parties throughout the project
lifecycle.
• Conduct project post‑mortems
and produce recommendations to highlight successful and unsuccessful elements.
Requirements
• Direct work experience in a project management role, including all aspects of process development and execution.
• Strong familiarity with project management software such as Microsoft Project, Basecamp, or similar tools.
• Solid working knowledge of current IT technologies across a broad range of solutions.
• Strong written and verbal communication skills, with strong interpersonal and operational abilities.
• Ability to effectively prioritize and execute tasks in a fast-paced, high-pressure environment.
• Extensive experience with project management practices and tools to create, manage, and track project performance, deliverables, and outcomes.
• Proven ability to lead teams and drive projects to successful completion.
• Ability to lead development and implementation teams.
• Strong English speaking skills along with Portuguese and/or Spanish.
• Bachelor’s degree or equivalent in a related field.
• PMP (Project Management Professional) certification is a plus.
Benefits
Discover the
benefits and programs offered by OSF! ?
We offer a
complete package designed to support your well-being, boost your development,
and accelerate your career.
Benefits:
• Meal or Food
Vouchers
• Medical
Assistance
• Dental
Assistance
• Life Insurance
• Gym Pass
• Home
Office/Education Assistance
And there's more! Here you also have programs that boost your growth:
• Development and training program
• Incentives for obtaining professional certifications
• Language program
• Professional referral program with bonuses
OSF Digital is committed to providing equal
opportunities and fostering a workplace where everyone can be themselves. We
cultivate an inclusive and engaged community of professionals dedicated to
driving digital transformation for organizations worldwide.
We welcome all individuals and are committed to
maintaining a workplace free from unlawful discrimination or harassment based
on protected characteristics.
OSF Digital does not discriminate based on
gender identity or expression, race, ethnicity, disability, sexual orientation,
color, religion, national origin, age, marital or pregnancy status, political
opinion, social origin, or any other characteristic protected under applicable
laws in the jurisdictions in which we operate.
We are also committed to providing reasonable
accommodation to individuals with disabilities throughout our processes, in
compliance with applicable legislation.
Skills Required
- Direct project management experience including process development and execution
- Familiarity with Microsoft Project, Basecamp, or similar project management tools
- Experience updating PSA Resource Forecasting or similar PSA tools
- Working knowledge of current IT technologies across a broad range of solutions
- Strong written and verbal communication and interpersonal skills
- Ability to effectively prioritize and execute tasks in a fast-paced, high-pressure environment
- Experience creating budget proposals and updating financial forecasts using SOW numbers
- Proven ability to lead teams and drive projects to successful completion
- Ability to lead development and implementation teams
- Strong English speaking skills along with Portuguese and/or Spanish
- Bachelor's degree or equivalent in a related field
- PMP (Project Management Professional) certification
What We Do
OSF Digital is a top digital transformation and leading global commerce solutions company, known for its expertise in data-driven AI-powered Salesforce multi-cloud solutions, enterprise CRM, CMS, OMS, connected commerce, online shop management, and cloud application development. Our agile approach allows us to scale global growth quickly, and deliver innovative solutions across channels, devices and locales to enterprises and emerging businesses across B2B and B2C sectors. As a certified Salesforce partner, we are consistently recognized for our innovative solutions, exemplifying our unwavering commitment to advancing digital transformation. Notable awards include the 2023 Salesforce Partner Innovation Award in Emerging Technology - Customer 360 and the 2022 Salesforce Commerce Cloud Partner of the Year for Best Go Faster with Commerce. Our core values—OneTeam, ResultsAnywhere, Outperform, OSFExcellence, Driven By Change, and OSF Strong—guide our client, partner, employee, and community engagements, underpinning our commitment to excellence and continuous innovation. Acknowledged for our dedication to our team's well-being and commitment to cultivating an environment where innovative ideas thrive, we're honored to be a Great Place to Work® Certified™ organization in ASEAN and ANZ and listed among Fast Company's The 50 Best Workplaces for Innovators. We’re proud to celebrate our 20th anniversary with a team of over 2200 employees working from anywhere, and operating in various locations worldwide, including Canada, the U.S., the UK, France, Germany, Brazil, Spain, Romania, Turkey, Ukraine, Colombia, Australia, New Zealand, and Japan. Ultimately, OSF Digital Foundation is actively involved in philanthropic, cultural, and educational activities to help people in the communities where OSF operates to build a better life. For more information about our services and expertise, or to speak with a digital transformation specialist, please visit osf.digital







