You are a strategic thinker passionate about driving solutions in Client Tax Operations & E-Invoicing. You have found the right team.
As “Client Tax Operations & E-Invoicing Professional / Lead” within our Client Tax Operations (India Utility), you will be responsible for setting and improving our organizational objectives, and ensuring their consistent accomplishment.
Job Responsibilities- Analyze requirements and draft clear user stories.
- Drive program working groups to resolve open questions, define interlocks, estimate, build, and test deliverables.
- Partner with global LOB Operations teams to execute e-invoicing services.
- Maintain a strong and stable operational environment with robust controls, checks, and balances.
- Embed a client-centric approach across the team to maximize client experience.
- Ensure ongoing compliance with applicable laws and regulations across markets.
- Coach teams through soft-skill development and technical training while supporting talent management, retention, succession planning, and critical coverage.
- Communicate consistently through a clear, regular communication plan across stakeholders.
- Apply end-to-end process expertise across SOPs, validation points, and international tax reclaims processing.
- Influence technology enhancements by articulating stakeholder needs and leading change management initiatives.
- Develop and implement tools to improve quality and accuracy, identify efficiency opportunities, and execute changes in a controlled manner.
- Graduate or Post-Graduate degree.
- Minimum 8 years of experience in operations.
- Experience working with indirect tax programs such as e-invoicing.
- Familiarity with Taxation and Tax Operations across multiple markets.
- Good understanding of the SDLC.
- Minimum 4 years of experience as a business analyst and tester.
- Excellent verbal, written, and documentation skills with clear, concise, logical writing.
- Ability to operate in a high standards risk and control environment.
- Experience in client service and relationship management, communicating complex issues with internal and external stakeholders.
- Strong strategic planning and execution skills with a hands-on approach.
- Proficiency in MS Office (including Outlook, PowerPoint, Excel, Word, Project) and AI tools.
- Relevant tax market knowledge or industry experience.
- Knowledge of financial markets and the banking industry.
- Advanced knowledge of Alteryx, Tableau, and UI Path.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Skills Required
- Graduate or Post-Graduate degree
- Minimum 8 years of experience in operations
- Experience with indirect tax programs, including e-invoicing
- Familiarity with taxation and tax operations across multiple markets
- Good understanding of the software development life cycle
- Minimum 4 years of experience as a business analyst and tester
- Excellent verbal, written, and documentation skills
- Ability to work in a high-standards risk and control environment
- Experience in client service and relationship management
- Strong strategic planning and execution skills
- Proficiency in Microsoft Office, including Outlook, PowerPoint, Excel, Word, and Project
- Proficiency with AI tools
- Relevant tax market knowledge or industry experience
- Knowledge of financial markets and the banking industry
- Advanced knowledge of Alteryx, Tableau, and UiPath
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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