Trustmark’s mission is to improve wellbeing – for everyone. It is a mission grounded in a belief in equality and born from our caring culture. It is a culture we can only realize by building trust. Trust established by ensuring associates feel respected, valued and heard. At Trustmark, you’ll work collaboratively to transform lives and help people, communities and businesses thrive. Flourish in a culture of diversity and inclusion where appreciation, mutual respect and trust are constants, not just for our customers but for ourselves. At Trustmark, we have a commitment to welcoming people, no matter their background, identity or experience, to a workplace where they feel safe being their whole, authentic selves. A workplace made up of diverse, empowered individuals that allows ideas to thrive and enables us to bring the best to our colleagues, clients and communities.
About the role
Responsible for the execution of portfolio and project management administration in alignment with EPMO standards and governance. Provides ongoing support to portfolio and project managers to ensure consistent adherence to governance requirements. Administers, supports, and maintains project management tools to ensure they function effectively and enable accurate reporting, process execution, and portfolio transparency. Ensures the effective adoption and integration of project management tools, aligning them with the organization's evolving needs and providing robust technical support and training to project teams.Key Accountabilities:
Project Management Delivery and Governance
Execute project management governance activities in alignment with EPMO standards, policies, and lifecycle requirements.
Support project managers in the consistent execution of projects with respect to required governance, reporting, and compliance activities across the project lifecycle.
Perform operational governance checkpoints to ensure required artifacts, data, and approvals are completed accurately and on time.
Monitor project adherence to EPMO standards and proactively identify, address, and escalate compliance gaps or execution risks.
Provide hands‑on delivery support to project managers to enable effective execution of portfolio, financial, and status reporting requirements.
Support governance audits, reviews, and management reporting by ensuring project data quality, completeness, and traceability.
Project Management Tool Administration
Administer and maintain enterprise project management tools to ensure stability, reliability, and effective use.
Configure project sites, templates, resources, and access permissions.
Support tool enhancements and process builds to enable governance compliance, accurate reporting, and efficient portfolio management.
Maintain daily operations and functionality of project management tools, proactively addressing and escalating issues.
Recommend, develop, and execute technology and template modifications/advancements to support enterprise needs.
Set up and manage appropriate user rights and access permissions (users, groups, categories).
Project and Professional Relationship Management
Maintain highest standards of customer service and business professionalism.
Build and sustain positive relationships across projects and Business Unit, reinforcing a positive environment of collaboration and respect
Act with integrity – treat others with respect, follow through on commitments, own mistakes, and earn trust as a leader
Utilize position and influential powers to engage others in support of project and EPMO success
People Development
Request clear performance expectations and feedback (formally and informally), adjusting performance accordingly.
Anticipate and escalate performance gaps quickly to keep project on track.
Capitalize on personal talents, passions, and experience in contributions.
Empower self to take calculated risks and execute responsibilities.
Reinforce and create opportunities to facilitate ongoing learning for self.
Identify and pursue opportunities for improvement and innovation, embracing change that is required.
Other duties as needed/assigned.
Minimum Requirements:
- Bachelor’s degree and 2-4 years of related experience.
- Solid project management background.
- Proven track record of successful planning, management, and analysis of complex project portfolio data.
- Strong collaboration skills and ability to influence.
- Proven communication skills; both written and verbal with technical and non-technical staff and all levels of management.
- Experience in using project and portfolio management tools, processes, and technology.
- Technical Experience in OnePlan, Project Server and SharePoint or similar PPM tool.
- Proficient in Microsoft Windows applications (Word, Excel, PowerPoint, Outlook).
Preferred:
- Experience or working knowledge of PMO operations.
- Bachelor’s degree in business, IT, operations, finance, etc.
- Change Management and Business Process Reengineering experience/exposure.
The compensation range for this role is (based on the corporate location in Lake Forest, Illinois):
$81,274.30 - $117,396.33 per yearThe final salary offer will be determined based on factors such as location, qualifications, experience, skill set, and other relevant factors. This position may also be eligible for bonus. We understand that compensation is an important factor when considering a new opportunity, and we strive to provide a competitive salary within the market.
Brand: Trustmark
In addition to compensation, we offer a comprehensive benefits package that includes: Health/dental/vision, life insurance, FSA and HSA, 401(k) plan, Employee Assistant Program, Back-up Care for Children, Adults and Elders and many health and wellness initiatives. We also offer a Wellness program that enables employees to participate in health initiatives to reduce their insurance premiums. For questions about compensation and benefits, please speak to the Recruiter if you decide to apply and are selected for an interview.
Trustmark is committed to leveraging the talent of a diverse workforce to create great opportunities for our people and our business. We are an equal opportunity employer, including disability and protected veteran status.
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What We Do
Trustmark is a national employee benefits company offering specialized expertise in voluntary benefits, self-funded health benefit plan design and administration, and employee health and fitness programs that drive results through human and virtual connection. Trustmark offers employers access to benefit options usually reserved for large companies, combined with the personal service you’d expect from a small company. Trustmark’s commitment to building long-term, trusted relationships helps people and businesses thrive. • Trustmark Voluntary Benefits provides valuable life, hospital, accident, disability and critical illness insurance designed to fit changing needs based on life stage or financial priorities. Trustmark helps educate employees and provides resources to help communicate the value of benefits and other important company initiatives. To learn more, visit TrustmarkVB.com. • Trustmark Health Benefits is a total benefits solution for mid-sized and large self-funded employers. As one of the nation’s largest independent benefits administrators, we help our clients manage costs without compromising care by offering innovative solutions, flexibility, and complete data transparency for our clients. To learn more, visit TrustmarkHB.com. • Trustmark Small Business Benefits® level-funded solutions allow small to mid-size employers to provide affordable health benefits to employees. Available to groups with five or more employees along with simplified underwriting for 51 or more enrolled employees, our comprehensive self-funded plan designs and services help empower clients to be smarter healthcare consumers. To learn more, visit TrustmarkSB.com. • HealthFitness is a comprehensive wellbeing provider that delivers wellness, fitness and injury prevention programs. To learn more, visit Healthfitness.com.
