Jobs at RAC WA

Analyze digital member journeys, channel performance, and marketing funnels; build Power BI dashboards and recurring reports; maintain tracking requirements and troubleshoot analytics implementations; collaborate with marketing, product, digital, and data teams; and translate structured and unstructured data into actionable recommendations for personalization, optimization, engagement, sales, and lead generation.

Lead risk, compliance, assurance, and governance activities across the Motoring & Home Services business. Responsibilities include maintaining risk frameworks and registers, managing enterprise risk data, coordinating reviews and control testing, monitoring obligations and remediation, supporting audits, producing dashboards and insights, escalating emerging risks, and providing functional leadership to team members.

Lead insurance marketing strategy, integrated campaigns, communications, media planning, agency partnerships, budgets, and ROI measurement. Drive product growth, customer retention, regulatory compliance, and high-quality marketing delivery while leading teams through change and contributing to RAC’s marketing leadership, capability development, and culture.

Supports a large-scale reporting and data transformation initiative by documenting reporting requirements, validating data mappings and logic, maintaining dashboards, testing data quality, investigating discrepancies, and collaborating with stakeholders and technical teams. The role requires advanced SQL, Excel, Power BI, statistical analysis, problem-solving, and adaptability. This is a 12-month max-term contract with flexibility to work remotely or from office locations.

Designs personalised and complex travel itineraries, manages cruise and other travel bookings, and advises members on destinations and products. Coordinates flights, accommodation, tours, insurance, and RAC add-ons using Sabre or similar GDS systems. Converts enquiries into bookings, meets sales targets, and builds lasting customer relationships through premium service. The role is full-time and permanent, with occasional Saturday work on a rotating roster.

Assess damaged motor vehicles and caravans, estimate repair costs, and recommend cost-effective claim settlements. The role manages repair processes, validates assessment reports, applies insurance and repair industry standards, and negotiates outcomes among RAC, members, and repairers. It also requires strong customer service, dispute resolution, reporting, and communication skills, supported by panel beating or spray painting trade experience and an unrestricted driver’s licence.

Provide roadside assistance as an Automotive Mechanic, diagnosing vehicle issues, performing minor repairs, and delivering customer service under pressure.

Leads personal finance lending operations as second-in-command, balancing credit assessment, loan processing, policy governance, compliance, escalations, reporting, and continuous improvement. Acts as a subject matter expert, supports loan approvals, maintains compliant procedures, coaches team members, conducts quality assessments, and steps in for the Personal Finance Manager when required.

RAC Auto Services seeks qualified Light Vehicle Automotive Technicians to perform vehicle servicing and repairs, mentor apprentices, and ensure high-quality standards while supporting workshop operations.

RAC Auto Services is seeking Auto Technicians for various roles to perform vehicle servicing and mechanical repairs while mentoring apprentices and ensuring high standards of work.

Lead and develop a team managing the post-approval member journey—settlements, aftercare, and collections—ensuring compliance, sustainable collections outcomes, delinquency management, KPI performance, and a strong coaching culture focused on member experience and continuous improvement.