Jobs at RAC WA

Design personalised itineraries and multi-stop journeys, plan and manage cruise bookings, provide destination and product advice, use Sabre/GDS to manage bookings, coordinate flights/accommodation/tours/insurance/RAC add-ons, convert enquiries into bookings and build long-term member relationships while working a 7-day rotating roster.

Provide flexible leadership across Joondalup and West Perth contact centres by shadowing and supporting Team Managers, coaching consultants, managing KPIs, monitoring quality and compliance, and stepping in during leave or projects. Support change initiatives, drive sales and service performance, and help develop leaders until a permanent team placement is available.

Manage relationships with regional contractor partners, monitor performance and compliance, resolve operational issues and disputes, support continuous improvement, conduct site visits across Western Australia, prepare reports, and maintain accurate operational records to ensure safe, efficient service delivery for RAC members.

Lead research, analysis and advocacy on transport and road safety policy. Prepare reports, submissions and media content, manage technical projects and member surveys, engage government and industry stakeholders, and represent RAC on external committees.

Provide HR business partnering across multiple business units, advising leaders on employee and industrial relations, conducting investigations, supporting enterprise agreement negotiations, delivering people programs (performance, reward, talent, engagement), and ensuring alignment of HR policies and processes.

Handle inbound claims and enquiries via multiple channels, determine policy coverage, provide empathetic support, use multiple computer systems to process data and admin tasks, and contribute to continuous improvement initiatives.

Manage individual motor or recovery claim caseloads to finalisation: identify recovery actions, negotiate liability and settlements, review and authorise repair costs, refer and oversee litigation, act as a technical referral point, provide empathetic member service, and identify continuous improvement opportunities.

As a Loan Assessor, you will assess loan applications, conduct member discussions, ensure compliance with lending obligations, and prepare loan documentation.

Lead planning, development, and delivery of change management strategies and communications for strategic and operational projects. Coach teams, assess readiness, design interventions, track success metrics, and embed change practices across the organisation.

Design, implement and maintain data quality monitoring and controls; partner with data owners to set thresholds and remediate issues; perform root-cause analysis, maintain metadata/lineage, support governance, and coordinate data correction and risk-control activities.

RAC Auto Services seeks qualified Light Vehicle Automotive Technicians to perform vehicle servicing and repairs, mentor apprentices, and ensure high-quality standards while supporting workshop operations.

The Senior Project Manager will oversee strategic delivery and governance of complex projects, manage resources, and lead cross-functional teams through change, ensuring alignment with business objectives and regulatory requirements.

Provide roadside assistance as an Automotive Mechanic, diagnosing vehicle issues, performing minor repairs, and delivering customer service under pressure.

The Legal Counsel will draft, negotiate, and review contracts, conduct legal research, advise stakeholders, monitor regulatory changes, and support M&A activities.

RAC Auto Services is seeking Auto Technicians for various roles to perform vehicle servicing and mechanical repairs while mentoring apprentices and ensuring high standards of work.

Assess damaged motor vehicles and caravans, determine repair costs, prepare accurate assessment reports, recommend cost-effective settlements, manage repairs to quality and cost targets, handle disputes and provide exceptional customer service.