Duties and Responsibilities:
You will works closely with the team to drive client service excellence and a culture of delighting clients and identify and convert new business opportunities with brand team.
Summary of Principal Job Responsibility & Specific Job Duties and Responsibilities:
- Serve as a primary liaison to clients.
- Maintain and grow a close relationship with clients / decision maker.
- Have strong and deep understanding on clients’ business objectives and drive a high level of strategic plans and objectives.
- Work proactively to meet client’s needs and priorities with the greatest amount of added value and managing client’s expectation.
- Understand, prioritize, and drive resolution of issues through hands-on involvement and effective communication between responsible parties internally and with the clients.
- Assess clients’ ongoing needs by conducting periodic strategic reviews and uncovers areas for additional revenue growth.
- Conduct brainstorming sessions and develop campaign proposal and presentation to meet client’s business objectives, challenges, opportunities and needs.
- Work diligently with approved job progress status to ensure a smooth execution of activation. Ensure client’s investment is maximized with optimum results achieved.
- Ensure a timely reporting (i.e. weekly reports and post evaluation reports) to clients.
- Always deliver high standard of work and quality service and performs other duties as assigned or apparent.
- Assist the Manager on compiling records and reports on PP projects and submit to HR department on a timely manner.
Academic Qualification(s):
Candidates must possess at least SPM, Diploma / Advance Diploma / Bachelor’s Degree in any field.
Work Experience / Skills Requirement(s):
- Minimum 1 year of working experience in admin role.
- Excel in MS Office (MS Excel, MS Word, Powerpoint and etc).
- Good communication skills and a detailed person.
- Good command of English and Bahasa Malaysia. Additional languages are added advantage.
- Responsible, fast learner who can multitask efficiently.
- Ability to work in a fast-paced environment and meet deadlines.
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What We Do
We are Always Marketing, one of the largest Field Marketing service agencies in Malaysia. Our headquarter office based in Shanghai and we have offices in Hong Kong and Taiwan. We provide a full spectrum of Total Field Marketing Solutions: “Sell In" to “Sell Out", “Activation Strategic Planning”, “On-The-Ground Execution” and Service Offerings, including Promoter & Field Marketer Management, In-Store Activation / Promotion, Retail Audit / Mystery Shopper, Event / Road Show, POSM Management and Premium / Gifting.
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