Programs Manager II

Posted 2 Days Ago
Be an Early Applicant
Oklahoma City, OK, USA
In-Office
63K-63K Annually
Junior
Agency • Kids + Family • Social Impact
The Role
Supervise Background Investigators I–III and manage statewide child care background check operations. Oversee determinations of criminal history records, develop policy and training, drive process improvements, collaborate with Child Care Services, and maintain high-quality customer service. Occasional travel and a valid driver’s license required.
Summary Generated by Built In

This position is located in Oklahoma City, Oklahoma.

Programs Manager II - E11B OIG
Annual Salary $63,000.00 + Full State Employee Benefits

Travel is occasional.  Must possess a valid driver's license and must maintain required car insurance.
 

Minimum Qualifications:

  • Master’s degree and one year of professional experience,
  • OR Bachelor’s degree and two years of professional experience
  • OR an equivalent combination of education and experience, substituting one year of professional level experience for each year of the required education.

Job Responsibilities:

  • Responsible for the direction and supervision of Background Investigators I, II, and III's in their assigned duties.
  • Manages staff to maintain accurate and timely determinations of criminal history records, through the use of critical thinking skills and an understanding of policy and law.
  • Fosters a positive working environment and maintains excellent customer service.
  • Works closely with Child Care Services staff to maintain a system of quality improvement.
  • Responsible for supervision of staff completion of state-wide background checks for Child Care.
  • Responsible for overseeing the the creation of policy, training, and improvement of processes.

*Preference may be given to candidates w/experience in Child Welfare and/or Child Care Services.

_____________________________________________________

If you have questions, please contact [email protected]

OKDHS is a Fair Chance Employer.

This is a position in the Oklahoma Civil Service.

Announcement Number: 26-JD154

83012664/JR

Skills Required

  • Master's degree and one year of professional experience OR Bachelor's degree and two years of professional experience OR equivalent combination of education and experience (substituting one year of experience per year of education).
  • Valid driver’s license and required car insurance.
  • Experience supervising staff (e.g., Background Investigators) and managing statewide background check processes.
  • Knowledge of criminal history record determinations, relevant policy and law, and quality improvement systems.
  • Experience creating policy, training programs, and implementing process improvements.
  • Experience in Child Welfare and/or Child Care Services.
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The Company
HQ: Oklahoma City, OK
5,000 Employees
Year Founded: 1936

What We Do

Oklahoma Human Services aims to improve the quality of life for vulnerable Oklahomans by helping them lead safer, healthier, more independent, and productive lives through a wide range of assistance programs and services.

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