Programme Director

Posted 2 Days Ago
Be an Early Applicant
4 Locations
In-Office
Expert/Leader
Big Data • Information Technology • Consulting
The Role
Owns end-to-end strategic, commercial, and delivery accountability for a complex enterprise programme. Responsibilities include setting roadmaps, governing delivery, managing budgets, risks, resources, dependencies, vendors, and senior stakeholders, driving organizational change and benefits realization, mentoring Programme Managers, and supporting bids and future strategy. The role requires executive-level communication, strong commercial governance, and leadership across Agile and Waterfall environments.
Summary Generated by Built In
Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people's lives and help organisations use the power of tech to innovate and grow.

About the Role (your why)

As a senior leader within Datacom's delivery leadership team, the Programme Director is the sole accountable leader for one of our most complex, high-value enterprise programmes. You will own the programme end-to-end, setting the vision, driving delivery, and ensuring outcomes are realised at scale. This is not a shared leadership model; you are the single point of strategic, commercial, and delivery accountability.

You'll bring together strategic clarity, technology leadership, commercial discipline, and operational excellence to create coherence across multiple workstreams. Critically, you will operate confidently at the executive level, reporting directly to senior leaders, shaping decision-making, and providing clear, insight-driven guidance that keeps the programme aligned to organisational priorities.

Your leadership sets the tone, direction, and delivery rhythm, turning ambition into execution, complexity into clarity, and delivery into sustained value.

What you'll do

At the moment, as Programme Director you will be focused on:

  • Setting goals for programmes aligned to organisational objectives and creating programme roadmaps.
  • Leading programme planning, structuring, and delivery governance to ensure quality outcomes.
  • Managing complex multi-platform technical delivery environments, including project teams and senior stakeholder engagement.
  • Overseeing programme schedules, budgets, risks, and resources to align with contractual and commercial agreements.
  • Facilitating organisational change management to achieve expected business benefits.
  • Guiding and mentoring Programme Managers to deliver success across multiple workstreams.
  • Driving stakeholder communications, reporting, and decision-making through clear metrics and delivery documentation.
  • Supporting pre-sales activities, bid development, and future programme strategy improvements.
  • Ensuring programmes remain aligned with Datacom's strategic priorities, risk frameworks, and delivery standards.

We are an agile company and are keen to respond to customer, technology, and internal stakeholders' changing requirements. This means our roles often evolve to meet those needs.

What you'll bring

  • 15+ years' experience in Programme Management within diverse, dynamic IT service environments.
  • 10+ years managing complex programmes using both Agile and Waterfall methodologies.
  • Demonstrable experience successfully leading and delivering large-scale programmes within complex multi-vendor environments, including managing delivery dependencies, commercial relationships, governance, and outcomes across multiple delivery partners.
  • Strong commercial, financial, and contractual delivery governance skills.
  • Proven experience in risk management, senior stakeholder engagement, and team leadership.
  • Outstanding verbal and written communication skills, with the ability to engage and influence at Executive and C-suite level.
  • High competency with project and programme management tools.
  • Programme management qualifications such as PRINCE2, PMI, MSP, PgMP, PMP or equivalent.
  • Agile principles certification such as PSM1, CSM, SAFe or equivalent.

Nice to have
  • Certified Project Director (CPD) or related qualification.
  • Bachelor's or Master's degree in Business, IT, or a related discipline.
  • Scaled Agile (SAFe) certification, Lean and Facilitation qualifications.
  • Experience applying Datacom's core values to foster growth and success.

Why join us here at Datacom?

Datacom is one of Australia and New Zealand's largest suppliers of Information Technology professional services. We have maintained a dynamic, agile, small-business feel that is often diluted in larger organisations of our size.

It's our people who give Datacom its unique culture and energy. From the moment you meet us, you'll see we're passionate about collaboration and doing great work. We care about our people and provide a range of benefits such as social events, chill-out spaces, remote working, flexible hours, and professional development opportunities.

You'll have the opportunity to learn, develop your career, connect with talented people, and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

Skills Required

  • 15+ years of programme management experience in diverse, dynamic IT service environments
  • 10+ years managing complex programmes using Agile and Waterfall methodologies
  • Experience leading and delivering large-scale programmes in complex multi-vendor environments
  • Experience managing delivery dependencies, commercial relationships, governance, and outcomes across multiple delivery partners
  • Strong commercial, financial, and contractual delivery governance skills
  • Proven risk management experience
  • Proven senior stakeholder engagement experience
  • Proven team leadership experience
  • Outstanding verbal and written communication skills, including Executive and C-suite influence
  • High competency with project and programme management tools
  • Programme management qualification such as PRINCE2, PMI, MSP, PgMP, PMP, or equivalent
  • Agile principles certification such as PSM1, CSM, SAFe, or equivalent
  • Certified Project Director or related qualification
  • Bachelor’s or Master’s degree in Business, IT, or a related discipline
  • Scaled Agile SAFe certification
  • Lean and Facilitation qualifications

Datacom Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Datacom and has not been reviewed or approved by Datacom.

  • Healthcare Strength Healthcare support includes complimentary health insurance packages in Australia and New Zealand alongside employee assistance programs. Wellbeing resources and on‑site meditation rooms are highlighted as part of the offering.
  • Wellbeing & Lifestyle Benefits Flexible and remote work support, plus discounts on gyms, travel, and selected retailers, are prominently featured. The package emphasizes work–life balance and lifestyle support alongside core benefits.
  • Flexible Benefits Flexible working is promoted across locations, with hybrid/remote arrangements positioned as standard practice where feasible. Benefits are framed as locally tailored by country and business unit, reflecting adaptability to context.

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The Company
HQ: Ulaanbaatar
6,500 Employees
Year Founded: 1965

What We Do

Datacom is Australasia's largest home-grown tech company. Drawing on the experience of over 6500 staff in 24 locations around the globe, we work with a full range of clients, from small start-ups through to government agencies and multinational corporations, to explore and extract the hidden value in their systems. We bring together over half a century of know-how, the right technology and the knowledge and creativity of our people, to deliver sustainable solutions to our customers’ greatest challenges. With our team of dedicated professionals, we work with leading partners to deliver the solutions that are right for our customers – that solve their issues and enhances their businesses. We design, build and run IT systems and processes across operations, cybersecurity, cloud, digital platforms, payroll and enterprise applications. We deliver customer care services and operate mission-critical infrastructure with best-in-class data centre facilities – Datacom delivers on the promise: practical imagination.

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