At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.
Job Description
The Lead Consultant serves as a strategic partner, combining deep process expertise with disciplined project and program management to deliver measurable business outcomes. This role is accountable for the successful execution of initiatives, ensuring alignment to enterprise goals while balancing customer experience, operational efficiency, and key performance metrics.The Lead Consultant plays a critical role in driving change by supporting the design and execution of change management strategies that enable adoption, strengthen stakeholder engagement, and ensure sustained business impact.
- Proactively manage programs and initiatives, ensuring all project decisions align with desired business outcomes while balancing improvements to Net Promoter Score (NPS) and IIF commitments
- Collaborate across all Areas of Responsibility (AORs) and enterprise partners through formal and informal communication to advance strategic objectives and support key business processes
- Support the development of future-state vision and strategy for large-scale programs by contributing to business cases, execution roadmaps, and multi-year plans; ensure alignment and prioritization are clearly understood by senior leadership and stakeholders influencing funding decisions
- Drive results in a high-performance environment by defining success metrics, tracking progress, communicating outcomes, and implementing course corrections with innovative solutions
- Provide technical guidance and support for service-based programming projects, including troubleshooting and assisting with XML-based business partner queries
- Support execution of business strategies by participating in user acceptance testing (UAT) for partner platforms, ensuring solutions align with customer needs and expectations
- Establish and promote best practices for continuous integration, continuous delivery, and continuous deployment (CI/CD) to enhance efficiency and scalability
- Contribute to the design and execution of change management strategies, including communication, training, and stakeholder engagement plans to drive adoption and sustained impact
- 5+ years of experience in consulting, project/program management, process optimization, or a related field (preferred)
- Demonstrated ability to lead cross-functional initiatives and influence stakeholders at multiple levels
- Experience supporting large-scale transformation initiatives and driving measurable business results
- Familiarity with technical environments, including service-based architecture and XML-based queries (preferred)
- Strong problem-solving, analytical, and communication skills
- Proven ability to operate in a fast-paced, high-performance environment
#LI-SH3
Skills
Insurance, IT Program Management, Program Management, Technical Knowledge, XML SchemaCompensation
Compensation offered for this role is 100,000.00 - 170,500.00 annually and is based on experience and qualifications.The candidate(s) offered this position will be required to submit to a background investigation.
Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.
Allstate generally does not sponsor individuals for employment-based visas for this position.
Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.
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To view the “EEO Know Your Rights” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs.
To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.
It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.
Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.
When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.
Skills Required
- 5 or more years of experience
Allstate Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Allstate and has not been reviewed or approved by Allstate.
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Retirement Support — Retirement offerings include a 401(k) with company match and a company-funded pension, providing notable long-term value. These features are described as standout components of the package.
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Leave & Time Off Breadth — Paid time off is described as generous, with vacation and parental leave available. This breadth of leave supports work-life needs for a range of situations.
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Flexible Benefits — Flexible work arrangements include options for in-office, remote, or hybrid work. This flexibility is positioned as a meaningful part of the total rewards experience.
Allstate Insights
What We Do
At Allstate, we're advocates for peace of mind and a good life. And that comes through in everything we do. From building diverse and innovative teams that truly understand our customers' needs, to challenging each other to develop our careers in a meaningful way, and finally to the incredible results we're able to achieve together. See how we’re creating a better future through innovation, advocacy, and empowering people and communities
