At Frontline Insurance, we are on a mission to Make Thing Better, and our Program Manager plays a pivotal role in achieving this vision. We strive to provide high quality service and proactive solutions to all our customers to ensure that we are making things better for each one.
What makes us different? At Frontline Insurance, our core values – Integrity, Patriotism, Family, and Creativity – are at the heart of everything we do. We’re committed to making a difference and achieving remarkable things together. If you’re looking for a role, as a Program Manager where you can make a meaningful impact and grow your career, your next adventure starts here!
Our Program Manager enjoys robust benefits:
· Hybrid work schedule!
· Health & Wellness: Company-sponsored Medical, Dental, Vision, Life, and Disability Insurance (Short-Term and Long-Term).
· Financial Security: 401k Retirement Plan with a generous 9% match
· Work-Life Balance: Four weeks of PTO and Pet Insurance for your furry family members.
What you can expect as a Program Manager:
- Work with the Program Development Manager to plan individual programs from appraisal to implementation. This includes identification of deadlines, value, costs, milestones, and dependencies.
- Provide deliverables (Project Scope Document/Charter and Business Case) on applicable projects
- Leverage AI tools available to manage Programs and identify ways to improve efficiency and productivity through the use of agentic workflows within PMO.
- Identify/manage process improvements to new/existing framework(including but not limited to working/reporting on/tracking of programs)
- Apply change, risk and resource management principles when needed
- Read reports prepared by managers to determine progress and issues
- Ensure program operations and activities adhere to legal guidelines and internal policies
- Keep senior management informed with detailed and accurate reports, presentations, and/or site updates
What we are looking for as a Program Manager:
- College Degree and/or 3 - 5 years insurance industry related experience.
- CAPM or PMO preferred
- Thorough understanding of project/program management techniques and methods
- Thorough knowledge of Agile methodologies and techniques
- Thorough knowledge of Artificial Intelligence tools available to the team including MS Copilot
- Thorough knowledge of insurance operations and sound decision-making skills.
- Working knowledge of MS office and program management software (e.g.MS Project, Jira, PPM Express etc.)
- A business acumen with a strategic ability
- Excellent organizational and leadership skills
- An analytical mindset with great problem-solving abilities
- Excellent communication skills
- Proficiency/Expertise in PowerPoint, MS Project, Excel, Word, SharePoint, Power Automate, Forms, Copilot
- Ability to manage time effectively, adapt to change, and work on tasks with competing priorities.
- Experience working in dynamic and fluid organizations within a small team environment a plus.
- Strong analytical skills and a self-starter attitude are necessary.
- Strong desire to work on smaller team with entrepreneurial experience
Why work for Frontline Insurance?
At Frontline Insurance, we’re more than just a workplace – we’re a community of innovators, problem solvers, and dedicated professionals committed to our core values: Integrity, Patriotism, Family, and Creativity. We provide a collaborative, inclusive, and growth-oriented work environment where every team member can thrive.
Frontline Insurance is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
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Skills Required
- College degree and/or 3–5 years of insurance industry-related experience
- Thorough understanding of project and program management techniques and methods
- Thorough knowledge of Agile methodologies and techniques
- Thorough knowledge of artificial intelligence tools, including Microsoft Copilot
- Thorough knowledge of insurance operations
- Working knowledge of Microsoft Office and program management software such as Microsoft Project, Jira, or PPM Express
- Proficiency or expertise in PowerPoint, Microsoft Project, Excel, Word, SharePoint, Power Automate, Forms, and Copilot
- Strong organizational and leadership skills
- Analytical mindset and problem-solving abilities
- Excellent communication skills
- Ability to manage time, adapt to change, and handle competing priorities
- CAPM or PMO experience/certification
- Experience working in dynamic, fluid organizations within a small team environment
- Entrepreneurial experience
What We Do
At Frontline Insurance, we’re more than an insurance company. We’re your partner in protecting what matters most in your life. We bring peace of mind to your home, liability and property insurance needs by listening, understanding and responding with reliable, competitively priced insurance policies and individual attention. We provide coverage and a level of service that’s above and beyond the expected. And if you experience a loss, we work as a partner to make you whole again, resolving your concerns, as well as your claims. Frontline Insurance is a group of independent insurance companies serving coastal homeowners throughout the Southeast United States in Florida, Georgia, Alabama, North Carolina, and South Carolina. We offer homeowners a financially stable, proven insurance company with a record of superior claims service. Our partnership, experienced insurance agents and willingness to go the extra mile ease the burden that comes with experiencing a loss – and make your search for quality homeowners insurance at competitive rates simple and straightforward.
