Program Manager

Job Description For: Program Manager (Community Home)

Reports To: Program Specialist

Classification:  Supervision

Job Summary: The Program manager performs both supervisory and direct care work.  An employee in this classification is responsible for the day-to-day operation of the community home.  This position is non-exempt from overtime.                    

Physical Demands: Must be able to perform the following functions:

• Physically lift 40-100 pounds unassisted
• Physically lift 100 pounds or more assisted
• Reach above head and below knees
• Endure repetitive motions with right and left hands
• Reach out as to pull and push a wheelchair
• Make twisting and bending motions at the waist
• Have good reaction response to protect personal space

Job Responsibilities:     

• Have a working knowledge of all agency policies and procedures and ensure compliance. 
• Complete 24 hours of training per year, including mandatory trainings and trainings as assigned by your immediate supervisor or administration.
• Works in coordination with Program Specialist to ensure all direct care professionals are trained on individual ISP’s and individual’s care to include but not limited to medical diagnosis, and medications
• Ensure that the staffing schedule of the community home is scheduled, posted, and remains current.
• Perform direct care hours as assigned
• Provide support and problem-solving techniques both with subordinates and with individuals
• Schedule & attend required medical appointments with the individuals per regulations and based on the individuals need.
• Ensure staff are trained and remain compliant with medical recommendations from medical professionals. 
• Complete annual performance evaluations with your subordinates.
• Use disciplinary procedures as necessary in coordination with human resources and program specialist
• Review timesheets, approve timecards, PTO, and attendance requests for subordinates in Futures’ approved time and attendance system.
• Facilitate staff meetings with Program Specialist for direct support professionals.
• Participate and attend agency and individual team meetings. 
• Act as a liaison between direct support professionals, families, program specialists, and Futures administration. 
• Ensure compliance with 6100 and 6400 regulations along with updated ODP requirements communicated through bulletins and communications.
• Assume responsibility for the general upkeep of the community home, including cleanliness, inventory, funds, medications administration and documentation.
• Submit work orders as necessary
• Collaborate with Program Specialist to ensure necessary purchases are made for the home in a budget conscious manner.
• Perform evening, overnight, weekend, and holiday on-call duties as necessary.
• Monitor home to ensure safety procedures are being followed. Be able to identify work safety issues, injuries, and report immediately. 
• Monitor money coming in and out of the community home, as well as individual’s finances.
• Assist with maintaining agency vehicles
• Facilitate individual supervision with direct care professionals as needed
• Have a working knowledge of incident management and ensure incidents are report as required. 
• Be able to identify work safety issues, injuries, and report immediately. 
• Onboard new direct support professionals
• Effective and timely communication with immediate supervisor and direct care professionals, families, medical professionals, and all external stakeholders.
• Use of positive and respectful written and verbal communication to all team members
• Ensure direct care professionals have the appropriate tools and training to effectively support individuals
• Build collaborative relationships with all team members
• Utilize and model everyday life philosophy in supporting individuals
• Complete required documentation in agency approved electronic health record and ensure compliance of agency policies pertaining to documentation and Futures’ electronic health record. Review documentation completed by direct support professionals
• Completes any and all related tasks as requested by immediate supervisor.

Medical Physical: Frontline Supervisors are required to get a pre-employment physical and a physical with a Mantoux TB test every 2 years.

Working Conditions: Employee in this position may be expected to work evenings, overnights, weekends, and holidays   Employee supports individuals on a regular basis who have an intellectual disability and could have co-occurring mental health disorders that present with challenging behaviors including physical and verbal aggression, self-harm, and property destruction.  The employee is occasionally exposed to individuals who have the potential to be carrying a communicable disease.

Valid Driver’s License 
                High school diploma 
Two years’ experience working people with intellectual disabilities preferred
Supervisory experience Preferred