Program Manager - USCG FD&I

Posted 2 Days Ago
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Washington, DC, USA
In-Office
135K-150K Annually
Expert/Leader
Information Technology • Professional Services • Cybersecurity
The Role
Leads contractor operations for a multi-office U.S. Coast Guard program supporting Force Design 2028, strategic planning, organizational transformation, and capability development. Manages personnel, resources, schedules, risks, quality assurance, deliverables, financial accountability, stakeholder coordination, and government contract reporting. Serves as the primary contractor representative to government contracting officials and coordinates senior advisors, program reviews, continuity planning, and security compliance across concurrent workstreams.
Summary Generated by Built In

Program Manager

U.S. Coast Guard | Futures Development and Integration (FD&I)

Location: Washington, DC Metropolitan Area (Hybrid/On-site as Required)

Employment Type: Full-Time, Contingent Upon Contract Award

The Challenge:

What if your program management and strategic leadership experience could help shape the future of the United States Coast Guard?

As the Coast Guard advances its Force Design 2028 initiative, the Service is undertaking significant organizational transformation to strengthen operational readiness, modernize capabilities, and prepare for emerging maritime security challenges.

JCTM is seeking an experienced Program Manager to lead contractor operations supporting the Coast Guard's Futures Development and Integration (FD&I) Directorate and associated organizations. This position provides an opportunity to coordinate complex, multidisciplinary programs supporting strategic planning, organizational transformation, capability development, and modernization across the Coast Guard enterprise.

Build Your Career:

At JCTM, we value knowledge, experience, integrity, and commitment. Joining our team means becoming part of an organization that empowers individuals, prioritizes ethical practices, and fosters a culture of collaboration and growth.

Challenging Projects:

As the Program Manager, you will serve as JCTM's principal management representative for a multi-office Coast Guard Blanket Purchase Agreement supporting the Futures Development and Integration Directorate (CG-FD&I), Chief of Staff (CG-COS), DCS-5, Assistant Commandant for Capability (CG-7), and associated subordinate organizations.

You will be responsible for managing contractor performance across multiple authorized orders, coordinating personnel and technical resources, maintaining quality assurance standards, and ensuring deliverables consistently meet Government requirements.

This role combines enterprise-level program oversight with senior-level professional and technical responsibilities. You will work with Coast Guard stakeholders, JCTM leadership, specialized advisors, and operational teams to support the successful implementation of strategic initiatives.

Key Responsibilities:

  • Program Leadership: Serve as the principal contractor representative responsible for overseeing all JCTM work performed under the BPA, ensuring effective execution, accountability, and compliance with contractual requirements.
  • Government Stakeholder Coordination: Act as the single point of contact for the Government Contracting Officer (KO) and Contracting Officer's Representative (COR), maintaining consistent communication regarding performance, staffing, deliverables, and emerging requirements.
  • Multi-Office Program Management: Coordinate contractor support across CG-FD&I, CG-COS, DCS-5, CG-7, and subordinate offices, ensuring alignment of resources, schedules, and activities with authorized requirements.
  • Strategic Planning and Transformation Support: Support Coast Guard modernization initiatives, including Force Design 2028, by coordinating strategic advisory services, organizational transformation activities, capability development efforts, and implementation planning.
  • Program and Portfolio Oversight: Oversee project schedules, milestones, risk registers, performance metrics, resource allocation, and integrated management activities across concurrent workstreams.
  • Quality Assurance and Performance Management: Develop and administer a comprehensive quality assurance program to ensure contractor deliverables are accurate, organized, timely, and compliant with Government expectations.
  • Personnel and Resource Management: Coordinate staffing requirements, oversee contractor personnel performance, manage resource availability, and identify opportunities to adjust support in response to evolving mission needs.
  • Senior Advisory Integration: Coordinate with JCTM's proposed Senior Advisory Board and designated subject-matter experts to incorporate specialized strategic insight into authorized program activities, capability assessments, and recommendations.
  • Financial and Contractual Accountability: Monitor contract performance, labor utilization, approved travel, and resource expenditures to support accurate reporting and compliance with authorized funding and contractual requirements.
  • Program Reporting and Documentation: Prepare and submit required monthly status reports, personnel accountability information, project plans, risk assessments, and other contract deliverables.
  • Government Reviews and Engagements: Facilitate recurring program reviews, including quarterly meetings with the COR, to communicate program performance, address emerging concerns, and identify recommended corrective actions.
  • Transition and Continuity Planning: Develop and maintain project execution and business continuity procedures to sustain mission support during personnel transitions, organizational changes, and operational disruptions.
  • Security and Regulatory Compliance: Coordinate with JCTM security personnel to ensure contractor staff comply with applicable DHS, Coast Guard, and federal security requirements, including personnel clearance and information protection procedures.
  • Senior-Level Technical and Advisory Support: Perform assigned senior-level professional, analytical, or technical responsibilities in addition to BPA program management duties, consistent with contract requirements and individual qualifications.

State-of-the-Art Technology:

Expand your expertise by supporting Coast Guard modernization initiatives involving advanced program management systems, emerging technologies, data analytics, digital collaboration platforms, and enterprise decision-support capabilities.

New Skills:

Collaborate with Coast Guard leadership, senior strategic advisors, technical specialists, and experienced program professionals to strengthen your understanding of federal transformation initiatives, capability development, and enterprise program management.

Room to Grow:

You will have opportunities to grow your career and contribute to the company's strategic goals, supported by mentorship and a collaborative work environment. This position provides an opportunity to play a leading role in JCTM's expanding Coast Guard portfolio and contribute directly to high-impact federal modernization initiatives.

You Have:

  • Active TS/SCI Security Clearance
  • Project Management Professional (PMP) certification, Department of Homeland Security (DHS) mid-level Project Management certification, or an equivalent certification.
  • At least 10 years of relevant experience managing programs and delivering results on time and within applicable cost requirements.
  • Demonstrated experience managing complex federal programs, multiple projects, or multidisciplinary professional services contracts.
  • Experience coordinating personnel, schedules, performance requirements, and deliverables across multiple organizational stakeholders.
  • Knowledge of program and portfolio management principles, including integrated scheduling, risk management, performance monitoring, and quality assurance.
  • Demonstrated ability to develop program management plans, executive briefings, status reports, and actionable recommendations.
  • Experience identifying and resolving programmatic challenges, personnel issues, and competing resource requirements.
  • Strong interpersonal, organizational, analytical, and written communication skills.
  • Ability to serve as the primary contractor representative when engaging Government contracting and program leadership.
  • Ability to manage contractor operations independently while coordinating effectively with corporate leadership and Government stakeholders.
  • Proficiency with Microsoft Office applications and professional project management tools.
  • Ability to communicate effectively in English, both verbally and in writing.
  • Ability to support required Government business-hour availability and respond to technical issues within established contractual response times.
  • U.S. citizenship and the ability to meet applicable Government security and access requirements.

Nice to Haves:

  • Bachelor's or advanced degree in Business Administration, Project Management, Public Administration, Engineering, or a related field.
  • Prior experience supporting the U.S. Coast Guard, Department of Homeland Security, Department of Defense, or other federal national security organizations.
  • Experience supporting federal Blanket Purchase Agreements (BPAs), Indefinite Delivery/Indefinite Quantity (IDIQ) contracts, or multiple-award task order environments.
  • Experience supporting organizational transformation, strategic planning, or large-scale military modernization initiatives.
  • Familiarity with Coast Guard organizational structures, acquisition processes, operational readiness requirements, or capability development.
  • Experience implementing structured change management approaches, such as ADKAR.
  • Familiarity with federal acquisition regulations, earned value management, financial oversight, and government contractor performance reporting.
  • Experience managing cleared personnel and coordinating support across classified and unclassified environments.
  • Relevant senior leadership experience in military, federal civilian, or government contracting organizations.

Location:

This position primarily supports U.S. Coast Guard Headquarters in Washington, DC. Work may be performed at Government facilities, JCTM facilities, or approved remote locations, depending on mission requirements and Government authorization.

The successful candidate must be available by telephone from 0800 to 1800 Eastern Time, Monday through Friday, excluding federal holidays, and must respond to requests for discussion or resolution of technical problems within one hour of notification.

Periodic travel and in-person Government engagements may be required.

Clearance:

Applicants selected will be subject to a security investigation and must meet eligibility requirements for access to classified information; the applicable clearance level will be determined by assigned duties and Government requirements, with access requirements potentially extending to TS/SCI.

Compensation:

JCTM is committed to fair and transparent compensation practices. The anticipated compensation for this position will be determined based on a variety of job-related factors, which may include the candidate’s relevant education, training, certifications, security clearance and access requirements, years and depth of relevant experience, specialized skills and qualifications, position level, assigned responsibilities, work location, applicable contract or customer requirements, internal equity, and the approved compensation budget for the position. Where required by applicable state or local law, JCTM will include the applicable good-faith salary or hourly pay range, along with any required information regarding benefits and other compensation, in the job posting.

Equal Opportunity Employer Statement:

JCTM is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

 


Skills Required

  • Active TS/SCI security clearance
  • PMP certification, DHS mid-level Project Management certification, or equivalent
  • At least 10 years of relevant program management experience delivering results on time and within cost requirements
  • Experience managing complex federal programs, multiple projects, or multidisciplinary professional services contracts
  • Experience coordinating personnel, schedules, performance requirements, and deliverables across multiple stakeholders
  • Knowledge of program and portfolio management, integrated scheduling, risk management, performance monitoring, and quality assurance
  • Ability to develop program management plans, executive briefings, status reports, and actionable recommendations
  • Experience resolving programmatic challenges, personnel issues, and competing resource requirements
  • Strong interpersonal, organizational, analytical, and written communication skills
  • Ability to serve as the primary contractor representative to government contracting and program leadership
  • Ability to independently manage contractor operations while coordinating with corporate and government stakeholders
  • Proficiency with Microsoft Office applications and professional project management tools
  • Effective verbal and written English communication
  • Availability during government business hours and ability to respond to technical issues within one hour
  • U.S. citizenship and ability to meet government security and access requirements
  • Bachelor's or advanced degree in Business Administration, Project Management, Public Administration, Engineering, or related field
  • Experience supporting the Coast Guard, DHS, DOD, or federal national security organizations
  • Experience with federal BPAs, IDIQ contracts, or multiple-award task order environments
  • Experience supporting organizational transformation, strategic planning, or military modernization initiatives
  • Familiarity with Coast Guard structures, acquisition processes, operational readiness, or capability development
  • Experience implementing structured change management approaches such as ADKAR
  • Familiarity with federal acquisition regulations, earned value management, financial oversight, and contractor performance reporting
  • Experience managing cleared personnel across classified and unclassified environments
  • Senior leadership experience in military, federal civilian, or government contracting organizations
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The Company
55 Employees
Year Founded: 2015

What We Do

JCTM (Joint Computer Technologies & Training Management) is a government-focused C5ISR services and technology provider supporting U.S. national security, warfighters, and Intelligence Community customers. Its work includes intelligence support, training and education, information technology development and support, and cyber support services. It also provides facilitation training, and describes its broader mission as serving the nation through professional services and technical solutions for government clients.

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