Program Manager, Public Sector - State & Local

Posted 3 Hours Ago
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41 Locations
In-Office or Remote
115K-173K Annually
Senior level
Legal Tech • Software
Organize data. Discover the truth. Act on it.
The Role
Leads complex Federal public-sector programs and opportunities, with specialized expertise in FOIA workflows, agency operations, procurement, compliance, implementation, and adoption. Coordinates Product, Sales, Customer Success, and Public Sector teams; translates agency requirements into product and business recommendations; establishes implementation standards and governance; supports demonstrations, RFIs/RFPs, strategic accounts, and complex deployments; and identifies recurring blockers and customer insights to drive scalable solutions.
Summary Generated by Built In

Posting Type

Remote/Hybrid

Job Overview

Role Purpose
This role supports execution of our Federal strategy by adding dedicated program leadership and government practitioner expertise to Public Sector Practice Empowerment. The role helps coordinate complex Federal opportunities and initiatives across Product, Success, Sales, and other internal stakeholders where agency-specific operating, procurement, compliance, and implementation requirements require deeper Federal context.
The role serves as the dedicated Federal practitioner lead for Relativity FOIA within the Federal segment. FOIA is a core Federal agency workflow, and Federal is where Relativity FOIA opportunities, implementations, and adoption are concentrated. The role provides the practitioner expertise needed to support Relativity FOIA as it moves from launch through implementation, adoption, and continued product maturity.
Why This Role Matters
Federal opportunities often involve multiple stakeholders, statutory and regulatory requirements, procurement considerations, complex agency operating environments, and long implementation cycles. Supporting those opportunities requires coordination across Product, Success, Sales, and Public Sector, with demand across the Federal segment exceeding what current Practice Empowerment capacity can cover.
That demand is increasing with the availability of Relativity FOIA and growing adoption of aiR, creating additional needs around agency implementation, adoption, product feedback, and customer support. Relativity FOIA also requires specific practitioner expertise in Federal FOIA workflows, statutory requirements, agency operations, and implementation that broader program support alone does not provide.
This role adds dedicated FOIA capacity and practitioner expertise to help teams navigate those requirements, identify recurring issues and dependencies, and apply what we learn from individual agencies across the broader public sector business. FOIA is an important area of ownership within the role, but the role extends across Federal products, workflows, customers, and priorities.

Job Description and Requirements

Core Responsibilities 

This role would: 

  • support execution of priority Federal opportunities and initiatives, including FOIA-specific opportunities where Relativity FOIA is in scope, bringing agency operating context and practitioner expertise into complex customer engagements 

  • translate Federal agency workflows, operational requirements, procurement realities, compliance requirements, and recurring customer needs into actionable recommendations for Product and Public Sector leadership 

  • serve as a point-of-contact in Product to identify and evaluate Federal-specific requirements, workflow gaps, adoption barriers, and opportunities across R1G, including continued practitioner input on Relativity FOIA 

  • help define implementation standards, readiness criteria, and governance approaches for Federal deployments, including FOIA implementations and agency data migration 

  • partner with Sales and account teams on complex Federal opportunities, demonstrations, RFIs/RFPs, and strategic account work where Federal operating context and practitioner credibility matter 

  • support Customer Success and related teams with strategic guidance, segment-specific playbooks, and on complex implementations or workflow designs.  

  • identify recurring product, process, procurement, and implementation blockers that affect Federal adoption or scale, and help drive cross-functional resolution 

  • capture Federal customer and market intelligence and translate it into structured recommendations that inform Product, go-to-market, and Public Sector priorities 

  • help align Product, Sales, Success, and other internal stakeholders around Federal customer requirements, dependencies, and priorities 

What Success Looks Like 

  • Federal practitioner leadership to address agency-specific workflow, procurement, compliance, and operational requirements 

  • Federal customer requirements and operating realities are consistently reflected in Product feedback, implementation planning, and go-to-market decisions 

  • Relativity aiR growth and use case expansion across Federal government customers.  

  • Relativity FOIA growth and expansion with lessons from early agency work feeding back into product maturity and repeatable delivery practices 

  • Product, Sales, Success, and Public Sector have clearer alignment on Federal requirements, dependencies, priorities, and next actions for complex opportunities and customers 

Candidate Profile 

The ideal candidate brings: 

  • direct Federal agency experience, ideally spanning FOIA, records and information management, eDiscovery, information governance, or related legal and regulatory workflows 

  • significant program leadership experience in complex, regulated government environments 

  • strong cross-functional leadership and the ability to work effectively across multiple teams and senior stakeholders 

  • the ability to translate Federal agency workflows, operational requirements, procurement considerations, and legal or regulatory requirements into practical product and business recommendations 

  • experience establishing standards, governance, procedures, training, or other repeatable operating practices across complex organizations 

  • credibility with agency stakeholders and sound judgment in complex and high-stakes environments 

  • experience with legal technology, records-related workflows, investigations, or other government-adjacent operational environments 

Relativity is committed to competitive, fair, and equitable compensation practices.

This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives.

The expected salary range for this role is between following values:

$115,000 and $173,000

The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position. 

Required Skills:

Budget Management, Mentorship, Negotiation, Program Management, Project Management, Risk Management, Stakeholder Management, Strategic Planning, Team Leadership, Vendor Management

Skills Required

  • Budget Management
  • Mentorship
  • Negotiation
  • Program Management
  • Project Management
  • Risk Management
  • Stakeholder Management
  • Strategic Planning
  • Team Leadership
  • Vendor Management
  • Direct Federal agency experience, ideally involving FOIA, records and information management, eDiscovery, information governance, or related legal and regulatory workflows
  • Significant program leadership experience in complex, regulated government environments
  • Strong cross-functional leadership with multiple teams and senior stakeholders
  • Ability to translate Federal workflows, operational requirements, procurement considerations, and legal or regulatory requirements into product and business recommendations
  • Experience establishing standards, governance, procedures, training, or repeatable operating practices across complex organizations
  • Credibility with agency stakeholders and sound judgment in complex, high-stakes environments
  • Experience with legal technology, records-related workflows, investigations, or government-adjacent operational environments

Relativity Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Relativity and has not been reviewed or approved by Relativity.

  • Leave & Time Off Breadth — Time off options include discretionary time off and two company‑wide breaks each year, providing additional recharge time.
  • Healthcare Strength — Health coverage includes comprehensive medical, dental, and vision plans, telehealth access, and wellness resources such as a Headspace subscription.
  • Parental & Family Support — North America offers up to 12 weeks of fully paid parental leave, with comparable regional programs in EMEA and APAC.

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The Company
HQ: Chicago, IL
1,550 Employees
Year Founded: 2001

What We Do

At Relativity, we build innovative and comprehensive tools for making sense of unstructured data. When more people can find the facts in mountains of documents, emails, and texts, more legal and data-centric matters can be resolved equitably. Join us in our mission to help our customers organize data, discover the truth, and act on it. Relativity makes software to help users organize data, discover the truth and act on it. Its SaaS product, RelativityOne, manages large volumes of data and quickly identifies key issues during litigation and internal investigations. Relativity has more than 300,000 users in approximately 40 countries serving thousands of organizations globally primarily in legal, financial services and government sectors, including the U.S. Department of Justice and 198 of the Am Law 200. Relativity does not tolerate racism or discrimination of any kind. We do not accept unfair treatment of any person or group of people. We’re committed to advocating for change to make our world a more inclusive, just place.

Why Work With Us

We believe in our team members and we want to help you own your career as part of a community of values-driven people who help customers around the world solve complex data challenges. At Relativity, you’ll take on challenging work, but you’ll also partner with talented colleagues and pursue plenty of learning and development opportunities.

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