Jobs at Relativity

Owns new business sales for law firm accounts, including territory planning, outbound prospecting, discovery, solution selling, negotiation, contracting, forecasting, and closing. Builds relationships with legal, IT, operations, and executive stakeholders while positioning SaaS, cloud, and AI solutions. Maintains Salesforce and MEDDPICC discipline, manages complex sales cycles, monitors competitors, and shares market insights internally.

Design, develop, test, and improve secure, scalable software for Relativity’s cloud-based SaaS platform. Build REST APIs and distributed systems that process massive datasets, contribute to unit and integration testing, participate in pair programming, improve development processes, and collaborate with software engineering teams. The role focuses on the Enrichment product, including document processing, data extraction, scalability, and modern cloud technologies.

Leads legal data intelligence initiatives by applying litigation and discovery expertise to evaluate generative AI systems. Develops benchmarks and testing frameworks, collaborates with scientists, product managers, designers, engineers, and enablement teams, gathers client feedback, and explains AI capabilities to legal professionals. Creates training and documentation for legal data intelligence workflows and best practices.

Lead complex, enterprise-wide technical and business projects from discovery through delivery. Manage integrated plans, timelines, dependencies, risks, resources, stakeholders, and executive communications across IT, Finance, and operations. Lead IT General Controls initiatives, audit readiness, cross-functional testing, financial systems projects, and process improvements. Help strengthen project governance and delivery practices while supporting the organization’s transition toward broader PMO and program leadership responsibilities.

Leads the design, administration, governance, and roadmap for cloud-based financial systems supporting accounting, billing, revenue recognition, reporting, budgeting, and international operations. Oversees financial data integrity, SOX and IT general controls, system integrations, AI-enabled finance workflows, usage-based billing processes, and data lake initiatives. Partners cross-functionally with IT, security, auditors, and finance teams while managing vendors, budgets, projects, acquisitions, and team development.

Leads a technical product support team in a 24/7 operation, overseeing ticket resolution, SLA and KPI performance, scheduling, escalations, hiring, coaching, and professional development. Drives AI adoption, collaborates with Product and Engineering on technical issues, and identifies process improvements. Requires technical support leadership, SaaS troubleshooting knowledge, experience with Salesforce and Jira, and strong communication skills.

Leads partner marketing strategy and execution across APAC, developing joint go-to-market plans, integrated campaigns, enablement initiatives, and scalable through-partner programs. Collaborates with sales, customer success, and marketing teams to grow partner revenue, measure campaign performance, improve funnel progression, and incorporate partner insights into marketing and product strategies.

Leads security innovation and enablement across Engineering, IT, and Security. Manages senior security technologists, oversees high-risk security reviews and threat modeling, and establishes secure pathways for adopting AI, cloud, and third-party technologies. Develops AI security guardrails, custom tooling, automated CI/CD tests, compliance controls, and risk mitigation strategies. Partners with executives, customers, Product, Procurement, and Engineering while managing strategic projects, budgets, staffing, and organizational objectives.

Design and implement product features for Relativity aiR, taking concepts from sketches through prototypes and production-ready code. Collaborate with Product, Engineering, UX Research, and applied science teams; conduct customer discovery; incorporate legal-domain expertise; present designs; and iterate based on stakeholder and user feedback. The role emphasizes human-centered design, AI-assisted development, accessibility, workflow design, and enterprise product experiences.

Own the vision, strategy, roadmap, and success metrics for Relativity’s Management Console. Engage customers to identify needs, translate insights into product decisions, and partner with engineering, UX, and research to deliver intuitive data-heavy and AI-powered experiences. Monitor product health through data, validate concepts, align cross-functional stakeholders, and communicate priorities across the organization.

Leads enterprise-wide, cross-functional programs from strategy and scoping through execution and measurable outcomes. Builds roadmaps, manages dependencies, budgets, risks, governance, and stakeholder alignment across teams including IT, Finance, and Legal. Influences senior leaders and partners without formal authority, drives decisions, communicates executive updates, and brings structure to ambiguous initiatives. The role also improves program delivery practices and supports organizational transformation in a fast-paced, scaling environment.

Staff AI Engineer responsible for architecting, building, deploying, monitoring, and operating production AI/ML systems and data platforms for data breach response. The role sets AI engineering standards and strategy, leads execution across teams, ensures reliability, scalability, security, and regulatory compliance, and mentors engineers. Responsibilities include designing distributed cloud systems, developing pipelines and evaluation infrastructure, automating operations, managing alerts and root-cause analysis, and communicating technical risks and decisions.

Own outcomes for complex enterprise accounts by driving AI product adoption, workflow transformation, ROI, retention, and expansion. Lead executive relationships, business reviews, change management, governance, and risk remediation. Create adoption playbooks, mentor CSMs, and influence cross-functional product and enablement decisions. Requires customer success, consulting, or account management experience in legal technology, eDiscovery, litigation support, or regulated workflows.

Build and operate production-scale AI systems within a cloud-based legal technology platform. Responsibilities include developing C# and SQL services, deploying AI prototypes, creating evaluation harnesses and data pipelines, monitoring quality, latency, cost, and reliability, diagnosing model failures, improving performance, and collaborating with applied scientists, product teams, and engineers. The role also includes agile delivery, CI/CD, security and compliance, mentoring, and using AI-assisted development tools.

Staff Software Engineer responsible for owning frontend platform architecture and contributing across backend services, APIs, cloud infrastructure, and distributed systems. The role leads Micro Frontend strategy, shared frameworks, component libraries, CI/CD, observability, reliability, security, accessibility, and performance initiatives. It requires cross-team technical leadership, architecture ownership, mentoring, design and code reviews, and hands-on development of scalable AI-powered legal data solutions.

Design, build, test, and improve secure, scalable software systems that process massive datasets. Develop distributed, cloud-based applications, REST APIs, and multi-database solutions while contributing to testing and software lifecycle improvements. Collaborate through agile practices and pair programming, and mentor less experienced engineers. The role emphasizes quality, performance, system design, and modern cloud technologies.

Lead end-to-end product design for AI-powered legal data intelligence workflows, including discovery, case strategy, transcript analysis, document review, and knowledge management. Partner with product, engineering, research, and applied science teams; create prototypes and design specifications; evolve the RUI design system; and build accessible, production-ready front-end code using AI-assisted development. Engage customers and stakeholders through demos, research sessions, and occasional travel.

Drive new-business and expansion sales across a named SLED territory. Responsibilities include strategic territory and account planning, pipeline management in Salesforce, cross-functional coordination, product demonstrations, executive relationship development, business-case creation, and closing opportunities to exceed quota. The role requires enterprise software, eDiscovery, SaaS, complex solution-selling, and full-cycle quota-carrying sales experience.

Lead the vision, roadmap, and launch of claiR, Relativity’s conversational AI product for legal professionals. Manage and coach product managers, coordinate cross-functional work with design and engineering, guide strategic planning, and drive customer adoption. The role includes hands-on product development, enterprise customer engagement, go-to-market enablement, pricing strategy, and regular travel to customer sites.

Provides Tier 2 IT support, troubleshooting desktop, network, application, identity, and endpoint management issues. Escalates incidents, coaches junior analysts, manages major incident communication, supports hardware and software deployments, improves documentation, and participates in root-cause analysis and process improvement.