Jobs at Relativity

Design, build, and operate AI-driven, cloud-native distributed systems for high-volume document ingestion and search. Build Elasticsearch ingestion pipelines, message-based consumer services, containerized solutions on Azure/AWS using Docker and Kubernetes, improve reliability and observability, and contribute via code reviews, automated testing, and cross-team collaboration.

Lead modernization of global sales enablement: build and manage a four-person team, implement AI-powered microlearning and in-flow delivery, partner with sales ops and sales leaders, define KPIs (ramp time, adoption, confidence, revenue impact), manage vendors and enablement tech stack, and drive change management and adoption.

Develop and operate scalable, secure full-stack cloud services and user interfaces processing petabytes weekly. Extend backend services and data pipelines, participate in design and code reviews, support reliability including on-call rotations and incident response, and collaborate with product and engineering teams to build AI-powered legal data solutions.

Manage and coach a Technical Account Management team to ensure high-quality, proactive support for Relativity customers. Oversee capacity planning, KPI performance, ticket and tenant health monitoring, on-call rotations, and cross-functional coordination with Product and Engineering. Drive service reviews, troubleshoot complex technical issues (SQL, Azure, VMs, storage, networking), and develop employees' technical and product skills while maintaining customer relationships and operational excellence.

Lead strategic and product-focused UX research for Legal Data Intelligence products. Plan and run end-to-end research, market and competitive analysis, validate assumptions, inform prioritization, and translate insights into actionable product and design direction across diverse LDI use cases.

As a Senior Pre-Sales Engineer, you'll consult clients, manage sales calls, assist with RFx assessments, deliver product feedback, and represent Relativity at events.

The Adoption Services Specialist helps clients implement and utilize Relativity products, focusing on onboarding, customer inquiries, and adoption initiatives.

Lead and mentor a software engineering team, oversee product development, promote collaboration, and ensure competitive and innovative solutions.

Lead design, build, maintain, and scale Workday Financials integrations. Monitor and resolve integration issues, perform root cause analysis, document technical designs, ensure SOX/audit compliance, and collaborate with Finance, IT, and third-party vendors to drive automation and process improvements.

Lead adoption for strategic enterprise accounts, acting as subject-matter authority on Relativity AI capabilities. Drive measurable adoption outcomes, shape playbooks and enablement, mentor specialists, influence product roadmap, represent the team externally, and deliver onsite workshops and executive briefings.

Lead adoption of Relativity's FOIA product for public-sector customers, owning end-to-end implementation, advising executives, driving measurable adoption using AI-assisted tools, mentoring teams, surfacing product gaps, enabling partners, and supporting complex FOIA workflows while maintaining required security compliance and travel for onsite customer engagements.

The Staff Systems Administrator will lead endpoint architecture strategy, security baselines, cross-functional delivery, and operational excellence, while overseeing technical escalation for complex issues.

The Lead Systems Administrator will manage and secure the endpoint ecosystem, drive reliability and compliance, lead incident responses, and collaborate across teams for improvements.

The Senior Technical Analyst collaborates with stakeholders and engineers to document requirements, ensure quality, and support SDLC activities, while being a trusted advisor on solution design and process impacts.

Lead and mentor a software engineering team, drive architecture and adoption of AI- and data-driven practices, design API-first microservices, and contribute hands-on to coding, system integration, and engineering processes. Promote best practices for data platforms (NoSQL/MongoDB), LLM/AI integrations, observability, and Agile delivery while supporting stakeholder strategy and occasional level II support.

Prepare accurate customer invoices and process contracts across SaaS, license, and services billing models; execute billing cycles; resolve billing tickets; manage key accounts; maintain SOPs and onboarding; drive process improvements and automation; partner with Revenue Accounting, Deal Desk, Sales Operations, and Legal; support audits and billing-related projects.

Lead and scale instructional design programs that use generative AI and agentic workflows to personalize and automate content creation, delivery, and measurement. Own program strategy, AI-augmented design, governance, stakeholder alignment, and mentoring. Drive adoption and business outcomes through modular content systems, analytics-driven iteration, and AI-powered learner experiences.

Lead UX Engineer designs, builds, and refines React-based user interfaces focused on accessibility, responsiveness, and consistency. Partners with designers, PMs, and engineers to create reusable components, improve interaction quality, review AI-generated UI, prototype solutions, and mentor teams on UX best practices and AI-assisted workflows.

Design and develop scalable web applications using React and .NET; implement best practices in UX/UI and cloud services; lead and mentor teams.

Senior SRE-focused software engineer responsible for designing, building, and maintaining automation and tooling to improve reliability, observability, scalability, and incident response for cloud-native systems. Contribute to SLO/SLI/error budgets, extend CI/CD, perform RCA, participate in on-call rotations, and collaborate across teams to embed SRE practices.