Program Manager, Operations Infrastructure

Reposted 17 Hours Ago
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Foster City, CA, USA
Hybrid
137K-172K Annually
Senior level
Artificial Intelligence • Machine Learning • Robotics • Software • Transportation • Design • Manufacturing
Zoox is an autonomous mobility company that’s created a purpose-built robotaxi to give the world a better way to ride.
The Role
Lead program management for deployment of operations infrastructure supporting autonomous vehicle sites. Coordinate cross-functional teams to enable charging, maintenance, data offload, and site readiness. Establish reporting, identify and mitigate risks, scale enablement processes across cities, and drive decisions accounting for operational costs, vehicle needs, and software features.
Summary Generated by Built In
We’re reinventing personal transportation—making the future safer, cleaner, and more enjoyable. We’ve created our vehicle specifically for dense, complicated urban environments. Zoox is the only driving vehicle on the market with bidirectional driving capabilities and four-wheel steering, allowing us to maneuver through compact spaces and change directions without the need to reverse. The future is for riders!

This role will be responsible for program management of operations infrastructure deployment projects and supporting our autonomous navigation within deployed infrastructure sites. In this role, you will track the progress and support the enablement of our operations infrastructure sites, which perform functions such as vehicle charging, data offload, maintenance and repair, and other services that will support the robotaxi fleet after and before missions. You will work with our hardware, software, and operations teams to ensure the successful deployment of operations infrastructure. A program manager who can operate independently and possesses expertise in managing complex, cross-functional projects in a hardware manufacturing or infrastructure environment is highly desired.

In this role, you will:

  • Establish standard reports to provide concise and effective communications to key stakeholders on operations infrastructure program status, issues/risks, and accomplishments
  • Represent infrastructure teams in the cross-functional process of enabling autonomous driving at Zoox locations
  • Consolidate all new sites, construction projects, and work tickets into one program for organized delivery and reporting of on-site driving
  • Bridge the gap between software, safety, product, operations, and infrastructure teams to ensure cohesive site planning
  • Define a new infrastructure enablement process suited to scale for many sites in many cities
  • Build decision-making into new sites that accounts for operational costs, vehicle requirements, and software features
  • Ensure problems are transparent and risks are identified and proactively ensure that risk mitigating actions are ongoing within relevant cross-functional teams
  • Track the completion of important items for key decisions to be made at each meeting to eliminate bottlenecks and retire risks

Qualifications

  • Undergraduate degree in engineering, business, environmental studies, or equivalent
  • 5+ years of overall experience and 3+ years of experience in a program management or management consulting role
  • Demonstrated ability to work in a team environment to achieve business objectives
  • Open-minded self-starter with the ability to adapt, improvise, and problem-solve
  • Ability to work independently on multiple tasks and projects with various stakeholders
  • Technical abilities around organizing and analyzing data, including expertise with using Jira, Microsoft Excel, and Google Suite 

Bonus Qualifications

  • Past project or professional experience in the AV/mobility/transportation space 
  • MBA or a Masters degree in engineering, or equivalent
  • Experience working in a fast-paced and evolving environment

About Zoox
Zoox is developing the first ground-up, fully autonomous vehicle fleet and the supporting ecosystem required to bring this technology to market. Sitting at the intersection of robotics, machine learning, and design, Zoox aims to provide the next generation of mobility-as-a-service in urban environments. We’re looking for top talent that shares our passion and wants to be part of a fast-moving and highly execution-oriented team.

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Accommodations
If you need an accommodation to participate in the application or interview process please reach out to [email protected] or your assigned recruiter.

A Final Note:
You do not need to match every listed expectation to apply for this position. Here at Zoox, we know that diverse perspectives foster the innovation we need to be successful, and we are committed to building a team that encompasses a variety of backgrounds, experiences, and skills.

Top Skills

Google Suite
JIRA
Excel
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The Company
HQ: Foster City, CA
2,900 Employees
Year Founded: 2014

What We Do

Zoox is an autonomous mobility company that was founded to provide a safer, cleaner, and more enjoyable future on the road. To achieve that goal, the company has spent the past 10 years creating a purpose-built robotaxi that gives the world a better way to ride.

Why Work With Us

At Zoox, we are working to solve one of the greatest technological challenges of our generation. From the beginning, we have been focused on our goal of reimagining transportation from the ground up. We are a mission-driven community of innovators working together to create a safer, cleaner, and more enjoyable future on the road.

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