Role Highlights
Location: Sydney or Melbourne
Type: Permanent, Full-Time
Hybrid role – happy to talk flexible working
Click here to discover what it's like to be part of QBE Group
The opportunity
As Program Manager – Global Claims Modernisation Program, you will play a key role in supporting the successful delivery of a global transformation program that is shaping the future of claims at QBE. Working across regions and divisions, you'll help bring structure, clarity and alignment to a complex program while enabling informed decision-making and strong execution.
Your new role
Supporting the Head of Program Management, you will coordinate governance, planning, reporting and stakeholder engagement activities across the Global Claims Modernisation Program.
Key responsibilities
Coordinate program governance, planning and reporting activities across the global program
Produce high-quality program reporting, including status updates, financials, risks and milestone tracking
Prepare executive-ready presentations, meeting materials and decision papers
Consolidate and analyse inputs from multiple stakeholders to create integrated program views
Build strong relationships across business, technology, finance, governance and delivery teams
Drive continuous improvement of program management processes, tools and ways of working
About you
You are a highly organised and proactive program professional who thrives in complex, fast-paced environments. You bring strong analytical and stakeholder management skills, a keen eye for detail, and the ability to translate complex information into clear and actionable insights. Comfortable working across global teams, you enjoy building relationships, influencing outcomes and helping large-scale transformation programs deliver meaningful business impact.
Key requirements
Proven experience in program management, PMO or consulting roles within large, complex organisations
Strong stakeholder management skills with the ability to influence, challenge and collaborate effectively
Demonstrated experience preparing executive-level reporting, presentations and governance materials
Strong analytical capability with the ability to synthesise complex information into clear insights and recommendations
Experience supporting large-scale transformation programs within matrixed environments
Consulting, insurance and/or claims experience will be highly regarded
Benefits
We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:
Hybrid working – a mix of working from home and in the office to support work/life balance
Free holistic wellbeing coaching, nutritional support, confidential counselling, financial and legal advice
18 weeks' gender-equal flexible leave for all new parents, including paid superannuation
To learn more about the benefits of working with us, click here.
Awards & Recognition
We value our employees' experience with us and are proud to have been recognised through a range of industry awards and achievements, reflecting our commitment to inclusion, development and creating a workplace where people can thrive.
To learn more about our achievements, click here.
How to Apply
If you're looking for a career that combines your expertise and your empathy, click Apply today. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment.
Your career. At the heart of it.
QBE recognises the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks, please contact us at [email protected].
Skills:
Coaching, Cost Management, Critical Thinking, Delivery Management, Intentional collaboration, Managing performance, Negotiation, Performance Management (PM), Process Improvements, Project Delivery, Risk Management, Stakeholder Management, Strategic Thinking, Team Management, Waterfall ModelApplication Close Date: 14/07/2026 11:59 PMHow to Apply:
To submit your application, click "Apply" and follow the step by step process.
Equal Employment Opportunity:
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
Skills Required
- Proven experience in program management, PMO or consulting roles within large, complex organisations
- Strong stakeholder management skills with the ability to influence, challenge and collaborate effectively
- Demonstrated experience preparing executive-level reporting, presentations and governance materials
- Strong analytical capability with the ability to synthesise complex information into clear insights and recommendations
- Experience supporting large-scale transformation programs within matrixed environments
- Consulting, insurance and/or claims experience
- Comfortable working across global teams and building relationships across business, technology, finance and delivery
What We Do
QBE Insurance Group is one of the world's top 20 general insurance and reinsurance companies, with operations in all the key insurance markets. QBE is listed on the Australian Securities Exchange and is headquartered in Sydney. We employ more than 11,000 people in 27 countries.
