QBE Insurance
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The Insurance Specialist is responsible for accurately processing policy details, providing technical support, and delivering excellent customer service. Duties include handling customer inquiries, resolving complaints, maintaining compliance with regulations, generating sales leads, and managing various administrative tasks related to insurance quotations and renewals.
This role primarily focuses on managing supplier relationships, executing procurement reporting, and resolving escalated issues. Responsibilities include creating and analyzing reports, ensuring adherence to policies and procedures, and collaborating with stakeholders. It requires strong communication skills and proficiency in data analysis and electronic spreadsheets.
As a Case Manager at QBE, you will provide exceptional customer service to insurance claimants, guiding them through the claims process with empathy and support. You'll manage end-to-end claims and maintain relationships with customers while working in a dynamic environment.
The Reporting Analyst will produce analytics and reporting, manage stakeholder requirements, and analyze insurance portfolio trends. Responsibilities include maintaining reporting documentation, developing new reports, and monitoring product line performance while collaborating with business units to identify and implement improvements.
The Senior Software Engineer - ESB will be responsible for software development and implementation of the Enterprise Service Bus, ensuring adherence to the company's cultural values and operational standards. The role involves collaboration with team members and customers, emphasizing excellence in service delivery and technical expertise.
The Case Manager will deliver exceptional customer service while guiding clients through the insurance claims process, managing claims from start to finish, and developing strong relationships to assist clients in their recovery journey.
The Underwriting Associate will assist underwriters with various tasks including inquiry triaging, preparing underwriting documentation, ensuring compliance with regulations, and offering support in credit control. Responsibilities also include analyzing market information, managing productivity metrics, and maintaining accurate data in relevant systems.
The Head of IT Risk will lead technology risk functions within QBE's AUSPAC division and globally, managing IT risk initiatives, compliance tracking, and communications with risk teams. Responsibilities include reporting on technology risks, driving risk management initiatives, and mentoring a small team.
As a Motor Vehicle Assessor, you will assess vehicle damage, coordinate repairs, and ensure cost-effective restoration while providing exceptional customer service. Your role includes negotiating replacement parts and engaging with clients and repairers, all aimed at minimizing claims costs.
The Finance Lead will ensure accurate financial reporting, support continuous improvement in forecasting processes, manage daily team services, provide technical financial guidance, and maintain compliance with regulations. They will lead financial controls, prepare timely reports and forecasts, and support financial system development and maintenance.
The role involves managing the Me@QBE Performance, Career and Listening portfolio to deliver the People Strategy. Responsibilities include overseeing the ME@QBE people cycle, collaborating with stakeholders, managing performance reviews, and driving programs focused on performance and career development.
The Senior Manager Strategy for QBE Asia will develop executable strategies supporting growth and partnerships. Responsibilities include managing Market Intelligence capabilities, translating market data into insights, and collaborating on strategic communications. The role involves implementing frameworks to track strategy execution and uplifting strategic thinking across regions.
The Claims Manager will manage the end-to-end procurement process for claims suppliers, develop supply chain strategies, and enhance supplier performance while ensuring compliance with procurement policies. This role facilitates collaboration between stakeholders and drives cost optimization and service enhancements for QBE.
The Finance Associate will support the finance function by maintaining accurate records, managing operations, monitoring expenditures, preparing reports, and ensuring compliance with regulations. Responsibilities include collaboration with various teams, implementing reporting requirements, validating data accuracy, and training staff.
As a Dispute Resolution Specialist, you will manage a portfolio of complaints, ensuring adherence to company processes and customer satisfaction. Your role involves assessing complaints, investigating policies and legislation, and collaborating with stakeholders. You will also identify opportunities for improvement to enhance customer outcomes and demonstrate strong communication and negotiation skills when conveying decisions to customers.
As a CTP Case Manager at QBE, you'll assist injured individuals in the claims process post-accident by providing support and guidance, while fostering strong customer relationships and working alongside healthcare professionals and solicitors.
Join the Identity and Access Management team to automate Identity Processing. Develop and enhance workflows, manage compliance reporting, handle issues, and ensure customer impact is assessed. Collaborate with stakeholders and perform complex development activities, including impact analysis and testing support.
The Identity & Access Management Analyst is responsible for managing access controls and processes, ensuring secure onboarding and offboarding, handling high-volume access requests, and liaising with various stakeholders. The role includes compliance with security policies, effective ticket management, and process improvements, all while maintaining strong relationships with business clients and supporting audit activities.
The Identity & Access Manager will manage the Global Identity & Access Management function, ensuring effective access controls and leadership oversight on audits and projects. Responsibilities include compliance with processes, support for business efficiency, implementation of project plans, managing access-related processes, and fostering relationships with stakeholders to meet service delivery expectations.
The Executive Assistant provides essential administrative support to a Senior Leader, managing projects, coordinating meetings, and handling communications. Key responsibilities include diary management, preparing meeting materials, liaising with contacts, and ensuring effective execution of tasks to meet business goals and deadlines.