Senior Software Engineer, AI Enablement
The role & impact
You'll join a small team that builds the tools, platforms and best practices helping engineers across Xero work with AI. Rather than shipping something once and moving on, you'll own it end to end from early experimentation through to production, including the run books, monitoring and rollback thinking that keep it reliable once real engineers depend on it day to day.
This is a role with real influence. You'll help shape the technical direction of an internal skills marketplace and AI distribution platform used across the wider engineering organisation, work directly with vendors like AWS, Microsoft and GitHub on technology that isn't public yet, and help guide and challenge a team that's still early in its AI journey.
The team & how they connect
The AI Enablement team sits within Engineering Experience and focuses on helping product engineering teams work faster and better with AI through platforms, tooling and practical guidance rather than just standard tooling. It's a close-knit team, spread across Melbourne, Sydney and the Sunshine Coast, with a product manager based in Wellington, who stay connected through regular syncs and a genuinely collaborative way of working despite the distance.
Initially, you will focus on
Our current stack is C#, .NET and AWS, with Python and TypeScript picked up along the way for AI tooling
Building an internal skills marketplace and a distribution platform for AI tools used across Xero's engineering org
Developing guidance and best practice for authoring agent skills, including agents for remediation tasks
Collaborating directly with AWS, Microsoft and GitHub on early-access technology not yet available in market
Where and how you can work
You can be based anywhere in Australia, and we're also open to candidates based in New Zealand. The team works in a hybrid way and is used to connecting across time zones, with regular in person boost days to come together, plan and collaborate as a team.
Here are some of the things we're looking for, for this role
You bring hands-on software engineering experience, ideally with C#, .NET and AWS — if your background is elsewhere, we're still keen to talk, as good engineers pick up new stacks quickly
You've built internal tools or platforms that other engineers genuinely relied on
Production discipline matters to you: You write runbooks, set up monitoring and think through rollback before anything goes live
You communicate clearly and know how to bring people along with an idea, not just ship code quietly in the background
You're curious about coding agents and AI-native tools, and you keep an eye on where AI engineering is heading
You can challenge a decision directly and respectfully, and you learn new things in a structured, quality-focused way
Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
Skills Required
- Hands-on software engineering experience (ideally with C#, .NET and AWS)
- Experience building internal tools or platforms that other engineers relied on
- Production discipline: write runbooks, set up monitoring, and design rollback procedures
- Clear communication skills and ability to bring stakeholders along with ideas
- Curiosity about and experience with coding agents and AI-native tools
- Ability to challenge decisions respectfully and learn in a structured, quality-focused way
- Willingness/ability to collaborate directly with vendors (AWS, Microsoft, GitHub) on early-access technology
Xero Compensation & Benefits Highlights
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Leave & Time Off Breadth — The U.S. package lists 21 days of annual leave, 10 days of wellbeing leave, five “Xtra” days, three year‑end company holidays, and a paid volunteer day. Global materials also point to 20+ days of annual leave and additional wellbeing time across regions, indicating broad coverage beyond the U.S.
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Parental & Family Support — Primary caregivers can receive up to 26 weeks of fully paid parental leave, with six weeks of paid partner leave. Family‑forming benefits (e.g., Carrot) and counseling/coaching access for employees and immediate family further strengthen support.
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Healthcare Strength — Medical (Cigna and Kaiser options), dental (Cigna PPO), and vision (VSP) are complemented by life, AD&D, and short/long‑term disability coverage. Modern Health mental‑health support and a funded ThrivePass wellbeing account add depth to the health offering.
Xero Insights
What We Do
Xero is small business accounting software that provides a platform on which businesses can build a fully integrated solution. It’s designed to make life better for people in small business, their advisors, and communities around the world. Xero minimises tedious admin by automating routine tasks, delivers valuable insights when needed, and brings together business data, trusted advisors, and powerful apps in one intuitive platform. By alleviating pain points, Xero empowers small business owners to supercharge their business, simplifying the complex and freeing up time from manual admin so they can focus on what really matters to build the business they’ve always envisaged.
Why Work With Us
Xero is a human-centric organization where you’ll have a tangible impact on the success of small businesses and their communities, globally. Our team of energised, forward-thinkers work to make life better for our customers and each other every day. We’re also always committed to supporting you with a flexible environment.
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Xero Teams
Xero Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Join us from home or at one of our beautiful workspaces. Xero has offices in Australia, New Zealand, United Kingdom, United States, Canada, Singapore, and South Africa.
