Program Manager, Compliance

SUMMARY

The Program Manager Compliance adds value to the company by ensuring all compliance, sanctions, Office of Foreign Asset Control (OFAC), Money Services Business (MSB), Anti-Money Laundering (AML) and Suspicious Activity Report (SAR) operational processes are executed according to corporate policy. The Program Manager Compliance is responsible for managing and maintaining all Compliance processes, conducting investigations to identify potential illicit activities, and assist in developing strategies to mitigate risk. They work hand-in-hand with the Digital Forensics & Incident Response (DFIR) Tiger Teams and Arete Operations in creating cohesiveness by following compliance processes and ensures all members are moving together to keep our engagements meeting compliance policies.

ROLES & RESPONSIBILITIES

• Coordinates and manages all Compliance processes
• Serves as a Subject Matter Expert (SME) for the developing and updating of all OFAC and AML Policies and Procedures
• Manages and reviews timely and successful execution of OFAC and AML processes and recommends process improvements as necessary
• Coordinates and manages all Know-Your-Customer (KYC) processes and procedures
• Manages and reviews timely and successful execution of KYC processes and recommends process improvements as necessary
• Coordinates and manages the development and updating all Compliance processes as they relate to different business geographies, to include the United States, Canada, the United Kingdom, Australia, and others as they are onboarded, ensuring alignment with OFAC, KYC and AML processes
• Manages the Company's Compliance, KYC, and Know-Your-Vendor (KYV) programs and policies by reviewing, updating existing requirements as well as establishing new requirements per regulatory advisories and guidance from Government Regulatory Bodies
• Responds to law enforcement inquiries
• Supports the external audit process, including working with external AML or IRS auditors to gather requested process and transaction artifacts, coordinate the collection and review of Audit input with the Compliance and Legal team, as well as external counsel as needed
• Updates OFAC, KYC, AML, MSB processes as needed due to AML Audit input and agreed to by the Legal and Compliance team
• Supports subpoena and documentation requests for law enforcement and governmental agencies; collects artifacts and documents as required
• Revises policies and coordinates collection and review with other Legal and Compliance team members and as required with outside counsel
• Works with team members from Legal, Compliance, Crypto Operations, Finance, and DFIR to support Compliance work requirements
• Ensures all government-related compliance reporting is done on time and according to corporate policies, as needed
• Identifies risks that the organization may face and provides advice to mitigate risk on these policies and procedures
• Conducts Blockchain Investigations for OFAC-related investigations or other blockchain related matters for clients, counsel, and carriers, as needed
• Develops new compliance programs for new markets and other growth areas
• Validates compliance requirements when one-off international transactions occur to ensure corporate requirements and obligations are met
• Develops and maintains corporate wide AML training programs and content
• Handles process documentation creation and maintenance
• Conducts OFAC and compliance related checks for all OFAC requests and ransom payments, making sure to execute all checks in a timely manner and escalate issues, when necessary, as a backup for the Crypto Operations team
• Works with Tiger Teams to conduct processes consistently across all Incident response teams
• Establishes internal operational tracking for project files, client data, etc. in accordance with program and company Standard Operating Procedures (SOPs)
• Coordinates and conducts testing of sanctions-related controls and recommends changes and/or escalates issues as appropriate to include changes made to the sanctions lists provided by the vendor during filter system updates and releases to ensure accurate and optimal outputs
• Manages technology enhancement projects, including identification of business requirements, and change management
• Supports staff in researching and responding to regulatory and related requests, including the maintenance of OFAC-related logs, filing of SARS, and documentation for audit, regulatory and supervisory reviews, and maintains departmental procedures
• May perform other duties as assigned by management

SKILLS AND KNOWLEDGE

• Ability to establish priorities, work independently and proceed with objectives without supervision
• Strong problem-solving and critical-thinking skills to identify and resolve compliance-related issues effectively
• Excellent verbal and written communication skills to prepare clear and concise reports and collaborate effectively with cross-functional teams
• Experience working with technical teammates and able to understand and assimilate technical conversations to identify and act on open action items
• Demonstrated managerial competencies in leadership, delegation, analysis, teamwork, coaching/development, customer service, planning/organizing, flexibility, and communication
• Proficient in Microsoft Suite products

JOB REQUIREMENTS

• Typically requires Bachelor’s degree and 10-15 years related financial management and/or compliance related experience or Master's or Advanced degree and 5+ years related experience
• Relevant Certified Anti-Money Laundering Specialist (CAMS) and Certified Financial Crimes Specialist (CFCS) certifications are highly desirable; Association of Certified Anti-Money Laundering Specialists (ACAMS) Certification, or working towards ACAMs Certification
• Proficiency in relevant sanctions laws and regulations including having the ability to work on special projects related to ensuring sanctions compliance throughout the firm
• Experience with Risk Assessments, auditing and the development of internal controls is preferred
• Experience managing sensitive information with a high degree of discretion with a focus on the maintenance of client privacy
• Detail-oriented with the ability to multi-task and change directions based on business demands and able to prioritize a diverse workload with multiple deadlines

DISCLAIMER

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties and skills required personnel so classified. 

WORK ENVIRONMENT

While performing the responsibilities of this position, the work environment characteristics listed below are representative of the environment the employee will encounter: Usual office working conditions. Reasonable accommodation may be made to enable people with disabilities to perform the essential functions of this job.

PHYSICAL DEMANDS

• No physical exertion required.
• Travel within or outside of the state.
• Light work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force as frequently as needed to move objects.

TERMS OF EMPLOYMENT

Salary and benefits shall be paid consistent with Arete salary and benefit policy.

FLSA OVERTIME CATEGORY

Job is exempt from the overtime provisions of the Fair Labor Standards Act.

DECLARATION

The Arete Incident Response Human Resources Department retains the sole right and discretion to make changes to this job description.

EQUAL EMPLOYMENT OPPORTUNITY

We’re proud to be an equal opportunity employer and celebrate our employees’ differences, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better. 

Arete Incident Response is an outstanding (and growing) company with a very dedicated, fun team. We offer competitive salaries, fully paid benefits including Medical/Dental, Life/Disability Insurance, 401(k) and the opportunity to work with some of the latest and greatest in the fast-growing cyber security industry.
 
 
When you join Arete…
You’ll be doing work that matters alongside other talented people, transforming the way people, businesses, and things connect with each other. Of course, we will offer you great pay and benefits, but we’re about more than that. Arete is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Arete, where experience matters.
Equal Employment Opportunity
We’re proud to be an equal opportunity employer- and celebrate our employees’ differences, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better.