It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
A Creation Technologies Program Manager 1 (PM1) is an entry-level role responsible for managing basic customeraccounts and ensuring smooth program execution. The PM1 focuses on coordinating operational and service
requirements across cross-functional teams (CFTs) while adhering to organizational processes. This role is critical in
building foundational skills for more complex program management and customer interaction.
DUTIES AND RESPONSIBILITIES include, but not limited to:
• Define program scope and customer requirements, ensuring alignment with internal capabilities and service
standards.
• Monitor operational performance metrics (e.g., on-time delivery, quality, responsiveness) and provide
recommendations for unresolved issues.
• Collaborate with Customer Focused Teams (CFTs) to manage customer deliverables, addressing potential issues
through proactive communication.
• Contribute to budget planning, including revenue and material forecasting, and support quoting activities.
• Ensure adherence to customer requirements and quality standards, escalating issues as needed.
• Apply problem-solving tools like 5-Why analysis to address challenges and identify mitigation steps for risks.
• Advocate for customers by aligning their needs with internal goals and providing regular updates with clear
documentation.
• Build knowledge of lean principles, New Product Introduction (NPI), and Creation’s processes while mentoring
interns and contributing to team development.
• Travel as required (up to 10%).
• Other duties and responsibilities as assigned.
QUALIFICATIONS:
Education and Required Experience
Program Manager 1 | Version 1.0 | Last Updated: 1/31/2025| Status: FINAL |
• Bachelor’s degree or equivalent combination of education and experience.
• 2+ years of relevant industry experience in operational or program management roles.
SKILLS REQUIRED:
• Foundational understanding of NPI processes and lean principles.
• Proficient in MS Office, including Excel, Teams, and PowerPoint.
• Strong organizational and communication skills, with the ability to manage multiple priorities.
• Basic knowledge of financial concepts, including cost variances and forecasting.
• Self-motivated and capable of working independently while collaborating with cross-functional teams.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Creation Technologies is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
If you require any accommodations to complete the application process or need the job posting in an alternative format, please email [email protected]. You will be connected with our Talent Acquisition team.
If you are contacted regarding the position, please inform our Talent Acquisition team of any accommodations you may need during the recruiting process. All information related to accommodation requests will be handled confidentially.
Canada: Title for the position will be in accordance with applicable national and local laws.
Skills Required
- Bachelor's degree or equivalent combination of education and experience
- 2+ years of relevant industry experience in operational or program management roles
- Foundational understanding of New Product Introduction processes and lean principles
- Proficiency in Microsoft Office, including Excel, Teams, and PowerPoint
- Strong organizational and communication skills, with the ability to manage multiple priorities
- Basic knowledge of financial concepts, including cost variances and forecasting
- Ability to work independently and collaborate with cross-functional teams
Creation Technologies Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Creation Technologies and has not been reviewed or approved by Creation Technologies.
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Leave & Time Off Breadth — PTO and paid holidays are included as part of the core package, and feedback suggests time off is workable for many employees. Experiences differ by site and tenure, but the offering aligns with common manufacturing norms.
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Wellbeing & Lifestyle Benefits — Mental‑health resources, safety initiatives, and wellness supports are highlighted alongside flexible scheduling. These non-cash supports add value beyond base pay for some roles.
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Strong & Reliable Incentives — Overtime eligibility for hourly roles and periodic bonuses are present in some contexts, providing additional earning avenues. Feedback suggests these elements can meaningfully supplement base pay when workloads are high.
Creation Technologies Insights
What We Do
Creation Technologies is an award-winning Global Electronics Manufacturing Services provider, with a proven track record of helping OEM customers increase profitability, reduce risk, improve their customer satisfaction and time-to-revenue. Creation has locations in USA, Canada, Mexico & Asia, and is headquartered in Boston, MA United States. Privately owned and financially stable with over 30 years of operating profitability since Creation was founded in 1991. If you'd like more information on how our Full Product Development and End-to-End Manufacturing solutions can improve your time-to-market, call +1.877.734.7456 or email us [email protected]. ____ 13 Manufacturing Locations • Vancouver, BC • Hermosillo, Mexico • Boise, ID • Everett, WA • Denver, CO • Albuquerque, NM • Dallas, TX • St Peter, MN • Milwaukee, WI • Rochester, NY • Mississauga, ON • Toronto, ON • Changzhou, China Full Product Realization Center including Engineering Prototyping, Low Volume Manufacturing, Test & Design Services, Global Commodities Services, and Global Supplier Quality Leadership: • Denver, CO _______ What Makes Us Unique? • Premier Customer Relationships & Mindshare • Customer-Focused Business Model • Regional Support, Global Capabilities • Full Service Solutions: Excellence in Design, Test, Manufacturing, Supply Chain, After-Market Services We build premier customer relationships with companies whose business goals align with ours. Our experience tells us this is critical to the success of the relationship. We serve OEMs requiring medium-volume, complex design and manufacturing solutions in these markets: • Medical • Tech Industrial • Defense, Security & Aerospace Learn more at: www.creationtech.com
