Program Leader I - Human Resources

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better?

The Program Leader I, HR reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

The Program Leader I, HR is responsible for providing planning, support, and overall coordination of the employee programs for the health system.

This role leads system initiatives to support the new hire experience including the Day One orientation event held downtown approximately every two weeks.

Responsibilities:

• Possesses strong oral and written communication skills. Effectively communicates and collaborates with all layers of management and employee groups in diverse settings.
• Maintains employee inquiries, requests or reports and responds in a timely and considerate manner.
• Acts as a technical and informational resources for the department running reports and applying rigorous analytical skills in support of improvement projects.
• Effectively communicates and builds data process solutions.
• Support the creation, development, measurement and report of departmental metrics to measure key programs and opportunities.
• Possesses strong attention to detail and superior organizational skills to track progress, monitor timelines and provide administrative support for department initiatives.
• Adapts behaviors and work methods in response to new information, changing conditions, customer needs and team building.
• Builds trust with customers and team members.
• Other duties as assigned.

Addendum II – Program Leader I, Employee Programs

• Builds employee programs that foster positive engagement and a culture of appreciation
• Updates guidelines, processes and procedures for all employee programs, events and activities.
• Designs, manages and improves the department’s NMI (intranet) pages or vendor e-commerce websites to effectively communicate with the workforce.
• Builds and maintains positive relationships with external vendors.
• Communicates and coordinates with HRIS and vendor IT teams.
• Assists with the development and monitoring of departmental and fund budgets, identifying and reporting variances to their managers.
• Creates purchase orders and processes invoices and check requests.
• Schedules and coordinates employee events and activities across the health system; regularly communicates with senior leadership and their administrative support to ensure alignment. This includes room scheduling, catering, AV support, and preparation and distribution of notifications such as invitations, FAQ’s or scripts.
• Professionally represents NM by attending or hosting appropriate external and internal events related to employee engagement.
• Specific program oversight is assigned by manager and could include, but is not limited to the following:
  • Creatively develops process and enhancements to NM employee milestone initiatives (includes service anniversaries, annual gifts, retirement acknowledgments and employee tributes)
  • Owns reporting and optimization of employee data within the milestone scope
  • Coordinates the logistics of milestone gift execution including sourcing, acquisition, messaging and fulfillment of items
  • Schedules, plans and executes HR employee recognition events including annual Town Halls and presentations or receptions for system awards; coordinates logistics and details of system employee recognition celebrations as needed.
  • Oversees the internal marketing of system-based employee awards, leads the recipient selection process and coordinates all aspects of award fulfillment
  • Leads system initiatives to support the new hire experience including Day One orientation events and resources

Required

• Bachelor’s degree
• Analytical skills
• Effective communication skills, both written and verbal
• Proven software competencies (MS Office Suite)
• Ability to travel to designated NM locations

Preferred

• N/A

Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. 

Background Check 

Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check.  Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act. 

Artificial Intelligence Disclosure 

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.  

Benefits 

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. 

Click on or copy and paste URL to your browser to view detailed benefits information https://jobs.nm.org/benefits  

Please refer to the Benefits Eligibility by Employment Classification to determine benefits eligibility for job postings.  

If sign-on bonus is included in a job posting eligibility is as followed: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign-on bonus. Exception: New graduate internal employees seeking their first licensed clinical position as a Registered Nurse at NM may be eligible.