Welcome to Dungarvin Support Living, formerly known as Aacres. We specialize in providing in-home supports to individuals with developmental and intellectual disabilities. The Program Coordinator/Lead DSP position provides the first level of oversight and leadership to specific home locations and the Direct Support Professionals providing services in those homes. The Program Coordinator is responsible for creating an environment for our staff and the individuals that we support to achieve the maximum possible individual growth.
Our Program Coordinators (PC's) play a key role in helping individuals live meaningful, fulfilling lives. This position combines leadership with hands-on care, offering the chance to make a real impact in the home and community. If you’re compassionate, resilient, and ready for a role where no two days are the same, this could be the opportunity for you.
Wage: $21.85 per hour. (The rate of pay and pay scale provided for this position are based on title and geographical location) The full range scale is $21.60 - $24.35per hour.
Shift: Sunday-Thursday 7:00am - 3:00pm
We offer:
- Medical, Vision and Dental Insurance for eligible employees
- Supplemental Insurance
- Flex Spending and HSA Accounts for eligible employees
- Pet Insurance
- Life Insurance for eligible employees
- 401 K plan with up to 3% employer match based on eligibility requirements
- PAID TIME OFF (PTO) for eligible employees
- PTO Donation
- Growth and Development Opportunities
- Employee Referral Program
- Employee Assistance Program
- National Brand Discounts
- Tapcheck- early pay access
- PAID training and orientation
As a Program Coordinator (PC), you’ll be both a leader and a caregiver. You’ll provide direct support while guiding and encouraging staff, ensuring each individual’s goals and daily routines are supported with dignity and respect. Your role is central to creating a safe, positive, and engaging home environment where everyone can thrive.
- Oversee all aspect of assigned home/s, including but not limited to: client care (dressing, bathing, grooming, toileting, eating, etc), documentation and cleanliness.
- Perform housekeeping and laundry duties
- Work with the schedulers to ensure proper staffing is in place based on the individuals’ contract.
- Ensure homes are personalized and reflect the interests and taste of the clients living in each home, review the home daily for health and safety concerns.
- Assist with implementation and have an ongoing working knowledge of all individual support plans and protocols within assigned home locations.
- Responsible for on sight coaching, encouraging and continuous training for Direct Support Professional (DSP) staff on the individual’s supported to ensure the highest level of support need.
- Assist with development and tracking of meaningful goals for each client. Monitor goal data in the home to ensure documentations is occurring at the expected frequency and communicate any needed changes to goals to the Program Director
- Establishing professional supportive relationships with DSP staff members to create employee engagement and a culture of appreciation.
- Assist in staff re-training and coaching as identified.
- Provide transportation and assist the individual(s) in the community such as appointments, shopping and personal outings, etc.
- Valid drivers license required
- 2 years of caregiving experience required (experience with intellectual/developmental disabilities preferred)
- HS Diploma or GED required
- 21 years or older
- Strong multitasking and problem solving
- Good communication is key in this role. You’ll rely on your reading, writing, and communication skills to document care, follow support plans, and collaborate with both internal and external team members.
- Patience, resilience, and an uplifting personality that helps set a positive tone in the home
- Ability to remain calm in challenging situations while encouraging growth and independence
Dungarvin believes that diversity and inclusion make our organization stronger. Together, we're working to create a culture that supports our employees and the people we serve. We are an affirmative action and equal opportunity employer.
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What We Do
A LITTLE ABOUT US:
Dungarvin is a national organization of privately owned companies that provide high quality, community-based supports to people with intellectual and developmental disabilities, people who are faced with mental health, behavioral or significant medical challenges, and to children and their families. Because each individual we support is unique, we strive to provide services that are tailored to each person's own hopes, dreams, goals and needs. Under the support of Medicaid and Community Support Waivers Dungarvin is proud to create custom solutions to each person served.
Mission: "Respecting and responding to the choices of people in need of supports." Dungarvin assists each person we serve to realize his or her own hopes, dreams, goals and aspirations.
PHILOSOPHY:
We believe each person has his or her own set of aspirations, goals, strengths, and dreams.
FUN FACT:
Our founders Tim Madden (24 years old) and Diane (23 years old) decided to start a business that would provide community housing for people with intellectual and developmental disabilities. Through diligent research and planned Tim and Diane officially opened their first 15 person residential program in St. Paul, Minnesota in March 1976. Tim and Diane were the live-ins for that first program and they have continued their leadership of the organization since. Through the success of that program Dungarvin has grown to employ approximately 4,000 people who currently provide supports to over 4,712 individuals across 14 states.
