HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.
JOB DESCRIPTION:
Hotelbeds is a global travel distribution company that provides accommodation, transfers, activities, and other travel services to travel agents, tour operators, airlines, and online travel agencies.
Working at Hotelbeds can offer many opportunities to learn and grow in the travel industry.
Position Overview:
We are seeking a highly motivated and detail-oriented Senior Business Analyst to join our dynamic team. This role is pivotal in driving operational excellence and maximizing profitability through data-driven insights and tool optimization. The ideal candidate will take ownership of key business tools and processes that contribute significantly to Extra Operating Margin (OM), while collaborating across departments to ensure continuous improvement and issue resolution.
Key Responsibilities:
- Take full ownership of all profit maximization tools that contribute significantly to Extra OM, ensuring they are optimized, maintained, and continuously improved.
- Develop and maintain reports, dashboards, and visualizations to communicate key metrics and findings to stakeholders.
- Monitor and evaluate the performance of our optimization processes through recurring and ad-hoc data analysis, to identify trends, patterns, and actionable insights.
- Assist in the preparation of presentations and recommendations based on data-driven insights to support strategic decision-making.
- Track and report tool performance to ensure economic targets are met, proactively identifying areas for enhancement.
- Act as the primary liaison for technical issues related to these tools, managing the end-to-end resolution process—from issue identification to follow-up.
- Engage with stakeholders across Global Operations, Sourcing, and Product teams to align priorities and drive cross-functional initiatives.
- Participate actively in relevant technical forums and meetings to contribute to the evolution and enhancement of our business tools.
Candidate qualifications:
- Fluent in English and Spanish.
- Proven experience as a Business Analyst or similar role, preferably in the travel or hospitality industry.
- Proficiency in data analysis tools and techniques, including SQL, Excel, and Tableau.
- Strong analytical, numerical, and presentation skills to interpret and communicate complex data sets clearly.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively across diverse teams and organizational levels.
- Detail-oriented and organized, with the ability to manage multiple projects simultaneously.
- Self-driven with the ability to work independently and adapt to changing priorities in a fast-paced environment.
You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.
As well as an attractive benefits package you will be able to work:
Within an innovative, engaging and multicultural environment.
Have the opportunity to build strong and lasting business relationships and friendships from around the world.
Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.
Top Skills
What We Do
Hotelbeds are global leaders in the TravelTech space, connecting and empowering businesses by facilitating bridges in the ever-changing and expanding travel ecosystem. Our cloud-based technology platforms offer fast and simple access to a global network of travel products, from accommodation to ancillaries and payments, while rich data and intelligence helps to generate demand. By operating exclusively in the B2B arena, we are uniquely placed to drive growth for our partners without competing for the end customer. Our teams of 3000+ experts on the ground provide local expertise and support to boost trading even further, even in the most hard-to-reach spaces. Our unique blend of technology, data and passionate people serves as a catalyst for B2B travel players aiming to unlock their full potential.
