Professional Services Project Manager

Posted Yesterday
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Hiring Remotely in India
Remote
Mid level
Artificial Intelligence • Consumer Web • Edtech • HR Tech • Information Technology • Software • Conversational AI
Where skills fuel growth
The Role
Manage multiple customer-facing professional services engagements, including Percipio platform implementations, integrations, and learning delivery projects. Responsibilities include defining scope, building schedules, coordinating cross-functional teams, managing budgets and risks, tracking progress, controlling changes, and communicating status to customers and leadership. The role requires billable consulting experience, strong virtual collaboration skills, and the ability to manage multiple projects independently.
Summary Generated by Built In

At Skillsoft, we believe skills fuel growth. Our mission is to empower every organization and every learner to turn constant change into continuous growth. As part of the team, your skills will help organizations understand what skills they have, what they need next, and how to apply them in ways that drive real performance and progress.


Professional Services Project Manager

Skillsoft’s Professional Services team provides world-class, value-add services that enable our customers to maximize the impact of their learning investment. We do this through the strategic utilization of content, technology, and learning and development methodologies that drive business results. We are currently seeking an experienced Project Manager to join our Professional Services team to oversee complex implementations and multi-faceted learning delivery engagements. 

As a Project Manager, you will have the opportunity to be responsible for overseeing multiple customer engagements at a time, working to ensure Skillsoft customers are experiencing a successful Percipio platform implementation/integration that is paired with a Professional Services engagement. This role will also be responsible for overseeing more complex learning delivery and strategy engagements that require strong project management oversight to ensure resources are aligned, tasks are completed on time, and scope is managed.

Responsibilities:

  • Ensure that all projects are delivered on-time, within scope and within budget
  • Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility
  • Responsible for establishing project plans and schedules
  • Facilitates the development of project deliverables with cross-functional teams
  • Manage changes to the project scope, project schedule and project costs using appropriate verification techniques
  • High level oversight of projects managed within a customer portfolio
  • Proactively tracks and reviews project accomplishments and results against plans
  • Executes appropriate risk management to ensure business priorities and quality standards are met
  • Communicates status of the project to internal and external customers and management
  • Set deadlines, assign responsibilities and monitor and summarize progress of project

Skills & Experience Required:

  • Minimum 3 years of Project Manager experience preferable in a professional services environment with a Bachelor’s degree
  • Experience with Platform as a Service
  • Must have experience managing projects as a billable consultant
  • Robust experience with virtual and collaboration web tools with the ability to conduct business in a virtual environment, working with multiple virtual teams across multiple time zones 
  • Desktop application skills (Word, Outlook, Excel, PowerPoint, Microsoft Project, Teams) with ability to learn new technologies and applications quickly as new application skills are required for the position
  • Excellent client-facing and internal communication skills
  • Project management, time management and organizational skills
  • Team player and a strong relationship builder
  • History of effectively managing multiple projects simultaneously, requiring minimal oversight

Desired Qualifications:

  • Knowledge of LMS or LCMS platforms, and preferably the integration of learning content with LMS platforms
  • Knowledge of talent transformation, Learning & Development, organizational learning, and/or change management


MORE ABOUT SKILLSOFT:

Skillsoft (NYSE: SKIL) is a global leader in AI-native skills management for the human + AI era. By unifying learning, real-time skills intelligence, and workforce insights, Skillsoft helps enterprises build their Skillforce™ — humans and AI working together to drive measurable business outcomes. Through personalized, interactive learning across leadership, technology, and compliance, Skillsoft enables organizations to close critical skill gaps and accelerate transformation. Skillsoft is trusted by thousands of organizations worldwide, including 60% of the Fortune 1000, and supports a global community of more than 105 million learners. Learn more at skillsoft.com.


Thank you for taking the time to learn more about us. 
If this opportunity intrigues you, we would love for you to apply!

NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. Skillsoft does not accept unsolicited resumes from employment agencies.  All resumes submitted by employment agencies directly to any Skillsoft employee or hiring manager in any form without a signed Skillsoft Employment Agency Agreement on file and search engagement for that position will be deemed unsolicited in nature.  No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.

Skillsoft is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.

Skills Required

  • Minimum 3 years of Project Manager experience, preferably in a professional services environment
  • Bachelor’s degree
  • Experience with Platform as a Service
  • Experience managing projects as a billable consultant
  • Experience with virtual and collaboration web tools, including working across multiple time zones
  • Proficiency with Microsoft Word, Outlook, Excel, PowerPoint, Microsoft Project, and Teams
  • Excellent client-facing and internal communication skills
  • Project management, time management, and organizational skills
  • Ability to manage multiple projects simultaneously with minimal oversight
  • Knowledge of LMS or LCMS platforms and learning content integration
  • Knowledge of talent transformation, Learning and Development, organizational learning, or change management

What the Team is Saying

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Skillsoft Compensation & Benefits Highlights

How does Skillsoft ensure its pay and bonus plans are competitive?

Skillsoft’s compensation is supported by employee feedback around market-rate pay, bonus opportunities, benefits and total rewards. The company pairs compensation with flexibility, learning access and career development programs that employees describe as part of the overall value of working there.

  • Market-aligned pay and bonus opportunities: Employees describe Skillsoft’s compensation as competitive, especially in roles with bonus potential. Employees surveyed on external review sites cite “salary plus bonus potential” as market rate, quarterly bonus access in sales and a strong compensation plan. A marketing employee cited “great pay,” while a solution design architect described Skillsoft as offering a “very competitive benefits and total compensation package.” (Comparably; Glassdoor)
  • Performance-based rewards: Skillsoft employees point to bonus opportunities as part of the company’s rewards approach. A software engineer said their bonus was “excellent,” while sales employees cite quarterly bonus access as part of their compensation package.
  • Benefits as part of total rewards: Skillsoft’s total rewards are also supported by employee comments about health benefits, insurance benefits, flexible time off, remote work and work-life balance. Employees surveyed on external review sites cite health benefits and insurance benefits as strengths, while other employees highlight great benefits, remote-first work and flexibility as part of the employee experience. (Comparably; Glassdoor)
  • Growth and learning as added value: Skillsoft’s rewards approach is connected to its employee growth culture. The company provides employees with access to Percipio, Aspire Journeys, role-based pathways, instructor-led training, coaching and CAISY® simulations. Employees describe Skillsoft as a place with “continuous learning opportunities across the tech stack” and “no better place to learn and grow.” 

● External signals:

○ Compensation and bonus: Employees on external review sites cite market-rate salary plus bonus potential, quarterly bonus access in sales, a strong compensation plan, “great pay” and an “excellent” bonus as compensation strengths. (Comparably; Glassdoor)

○ Total rewards: Employees on external review sites describe Skillsoft as offering “great benefits,” a “very competitive benefits and total compensation package” and benefits that support work-life balance, flexibility and employee growth. (Glassdoor)

○ Health and insurance: Employees on external review sites cite health benefits, insurance benefits and good health plans as strengths of Skillsoft’s employee experience. Mental health benefits are also listed among Skillsoft’s employee benefits. (Comparably)

○ Flexibility as a reward: Employees on external review sites connect rewards not only to pay, but also to remote work, flexible hours, flexible time off, independence and management that avoids micromanaging. (Glassdoor; Comparably)

Bottom line: Skillsoft supports competitive pay through market-rate compensation, bonus opportunities and a broader total rewards experience that includes benefits, flexibility and career development.

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The Company
HQ: Nashua, NH
2,900 Employees
Year Founded: 1998

What We Do

Skillsoft (NYSE: SKIL) is a global leader in AI-native skills management for the human + AI era. By unifying learning, real-time skills intelligence, and workforce insights, Skillsoft helps enterprises build their Skillforce™ — humans and AI working together to drive measurable business outcomes. Through personalized, interactive learning across leadership, technology, and compliance, Skillsoft enables organizations to close critical skill gaps and accelerate transformation. Skillsoft is trusted by thousands of organizations worldwide and supports a global community of more than 105 million learners. Learn more at skillsoft.com.

Why Work With Us

We help the world's biggest companies build better workforces — and we invest just as much in our own people. Learning new skills is a core part of your job here. We're fully remote, spread across the globe, and united by a shared belief that learning changes careers.

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Skillsoft Offices

Remote Workspace

Employees work remotely.

Typical time on-site:
HQNashua, NH
Bracknell, GB
Dublin, IE
Düsseldorf, DE
Greenwood Village, CO
Hyderabad, Telangana
Rueil-Malmaison, FR
Singapore
Sydney, New South Wales
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