Role and Responsibilities:
Under the direction of the Operations Supervisor, supervises department personnel to meet or exceed established objectives in the following areas: safety, employee satisfaction, productivity, continuous improvement, quality, and any other area(s) identified by the plant leadership team. Provides guidance to department personnel ensuring a safe work environment. Perform assignments related to shift supervision while resolving problems and providing direction for the shift. Verifies the quality of work through periodic monitoring of products, time evaluations, staffing, and troubleshooting processes. Supports and participates in CI initiatives and labor planning.
Major Responsibilities:
- Maintains a positive and professional attitude that reflects the company’s commitment to safety, employee satisfaction, quality, and continuous improvement.
- Monitors and maintains department safety efforts and provides direction for safety improvements and ergonomic concerns.
- Conducts routine safety audits and incident investigations.
- Directs and coordinates the activities for plant personnel in coordination with the Operation Supervisor’s instructions.
- Ensures quality control processes & procedures are always followed to ensure product quality.
- Follows and maintains systems and procedures outlined in the Employee Handbook, AIB and OSHA safety standards.
- Maintains production control records and provides information to management regarding delivery dates, schedules, and operating problems.
- Monitors performance against established targets.
- Manages internal customer/supplier relationships with all other departments.
- Manages projects as assigned.
- Identifies opportunities for improvement.
- Works with operations team to establish staffing levels.
- Monitors internal quality data and provides direction for corrective action.
- Trains and develops department personnel.
- Takes all necessary actions to manage production costs and improve operational unit EBITA.
- Advises management on capital improvements needed to increase company productivity.
- Informs the Plant Manager and Department Managers of equipment and production problems.
- Assist Plant manager with performance appraisals.
- Utilize production software as needed:
- Participate in designing and running Kaizen events.
- Assist with creation and management of operations SOP documentation.
- Help build consistency within the department regarding labor and line setups.
- Understand and manage food safety and defense protocols.
- Additional tasks to be assigned as needed.
- Participate in required company training.
- Follow safety protocol (including but not limited to LOTO, PPE, etc.)
Education & Work Experience
- Bachelor’s degree with 3 years supervisory experience in a manufacturing environment preferred or 5 -years’ experience in manufacturing with supervisory experience will be considered.
- Proven track record of success managing a production group.
- Mechanical aptitude.
- Must have strong interpersonal skills.
Skills & Qualifications
- Team problem solving; facilitation.
- Computer literate: MS Office, Excel required.
- Familiarity with WMS systems.
- Strong interpersonal skills: ability to communicate orally and in writing; ability to present information one on one and in group settings, at all levels of the organization, under all circumstances; diplomatic.
- Detail oriented; organized; self-starter; flexible; change agent.
- Must be able to work concurrently on multiple priorities and projects.
- Able to adjust quickly to changing timelines and short deadlines when needed.
- Forklift background is preferred
- Bi-Lingual (English/Spanish) is required
Physical Demands:
- Note: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
- Spends approximately 75% of time walking and touring manufacturing areas.
- Must be able to use computer keyboard for data entry.
- Lifting/Moving up to 50lbs
Environment
- Works in office setting with moderate ambient noise - 25%.
- Works in manufacturing area where PPE is required - 75%.
This position is a non exempt role and is eligible for overtime. The above statements are intended to describe the general nature and level of work being performed by the person assigned to this position. This position description does not state or imply that the above are the only duties and responsibilities assigned to this position. Employees holding this position will be required to perform any other duties and responsibilities assigned by management. All requirements are subject to possible modification to reasonably accommodate individuals with a disability.
I have read and understand all of the above. I have reviewed those responsibilities for which I am accountable for with my supervisor. I understand that this document does not create an employment contract and that I am employed by Fleetwood-Fibre Packaging & Graphics on an “at will” basis.
Skills Required
- Supervisory experience in a manufacturing environment (3+ years preferred or 5 years manufacturing experience considered)
- Bachelor's degree
- Mechanical aptitude
- Strong interpersonal and communication skills
- Bi-Lingual (English/Spanish)
- Computer literate: MS Office and Excel
- Familiarity with WMS systems
- Forklift experience/background
- Ability to lift/move up to 50 lbs and walk manufacturing areas ~75% of time
- Knowledge of food safety and defense protocols
- Experience with continuous improvement/Kaizen events and production software
What We Do
Golden West Packaging Group is one of the largest and fastest growing independent manufacturers of custom packaging products in North America, combining local touch with global reach to deliver packaging that helps customers sell more product.



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