The Senior Production Planner is responsible for overseeing customer program, production planning, and operational coordination to ensure on-time delivery and customer satisfaction. This role works closely with cross-functional teams including Manufacturing, Procurement, Logistics, Engineering, and Customer Service to manage demand forecasts, material availability, production schedules, and project execution.
Responsibilities
Customer Management
- Establish and maintain strong relationships with customers to understand their requirements and expectations.
- Support daily operations and shipment activities to ensure high customer satisfaction.
- Coordinate with cross-functional teams to meet delivery commitments, inventory targets, and customer scorecard requirements.
- Monitor program milestones, risks, and project timelines to ensure successful execution.
- Manage customer backlog, prioritize requirements, and identify potential business opportunities.
- Prepare reports and analysis for management review on program status and operational performance.
Customer Management
- Establish and maintain strong relationships with customers to understand their requirements and expectations.
- Support daily operations and shipment activities to ensure high customer satisfaction.
- Coordinate with cross-functional teams to meet delivery commitments, inventory targets, and customer scorecard requirements.
- Monitor program milestones, risks, and project timelines to ensure successful execution.
- Manage customer backlog, prioritize requirements, and identify potential business opportunities.
- Prepare reports and analysis for management review on program status and operational performance.
Operational Excellence & Reporting
- Analyze operational data to support decision-making and continuous improvement initiatives.
- Prepare production and planning reports, highlighting risks, bottlenecks, and improvement opportunities.
- Support management with forecasting, risk assessment, and mitigation planning.
- Perform other duties and projects as assigned.
Requirements
- Possess 10+ years of relevant experience in program management, production planning, supply chain, or manufacturing operations.
- Perform effectively in a multitasking environment under pressure.
- Possess strong communication and presentation skills.
- Proven ability to manage customer requirements, delivery commitments, and cross-functional coordination.
- Good understanding of BOM, ECO processes, and demand forecasting.
- Certified Project Management Professional (PMP) certification is a plus.
- Proficiency in basic reporting tools such as PowerPoint, Excel, and Macros.
- Knowledgeable in MRP, Oracle, and Agile systems
Skills Required
- 10+ years experience in program management, production planning, supply chain, or manufacturing operations
- Ability to perform effectively in a multitasking environment under pressure
- Strong communication and presentation skills
- Proven ability to manage customer requirements, delivery commitments, and cross-functional coordination
- Good understanding of BOM, ECO processes, and demand forecasting
- Proficiency in PowerPoint, Excel, and Macros
- Knowledgeable in MRP, Oracle, and Agile systems
- Project Management Professional (PMP) certification
Ichor Systems, Inc. Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ichor Systems, Inc. and has not been reviewed or approved by Ichor Systems, Inc..
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Affordable Benefits — A premium‑free medical plan fully covered by the employer is available for eligible U.S. employees, with indications of premium‑free family coverage in some contexts. Coverage breadth includes medical, dental, vision, and tax‑advantaged HSA/FSA options.
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Retirement Support — A 401(k) match of 50% on the first 8% with immediate vesting supports long‑term savings. Life and disability insurance further reinforce financial protection.
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Equity Value & Accessibility — An Employee Stock Purchase Plan at a 15% discount enables broad participation in ownership. Plan availability is described as global, subject to standard plan terms.
Ichor Systems, Inc. Insights
What We Do
We are a leader in the design, engineering, and manufacturing of critical fluid delivery subsystems and components for semiconductor capital equipment. Our product offerings include gas and chemical delivery systems and subsystems, collectively known as fluid delivery systems and subsystems, which are key elements of the process tools used in the manufacturing of semiconductor devices. Our gas delivery subsystems deliver, monitor, and control precise quantities of the specialized gases used in semiconductor manufacturing processes such as etch and deposition. Our chemical delivery systems and subsystems precisely blend and dispense the reactive liquid chemistries used in semiconductor manufacturing processes such as chemical-mechanical planarization, electroplating, and cleaning. We also provide precision-machined components, weldments, e‑beam and laser-welded components, precision vacuum and hydrogen brazing and surface treatment technologies, and other proprietary products. This vertically integrated portion of our business is primarily focused on metal and plastic parts that are used in gas and chemical systems, respectively. We are strategically located to provide the highest level of customer service and support from our program management, sales, engineering, and executive management teams. Ichor is headquartered in Fremont, California, and we have production facilities in California, Oregon, Texas, Nevada, Minnesota, Singapore, Malaysia, Korea, Mexico, and the UK, staffed by our 2000+ team members.
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