Make control frameworks simpler, stronger, and easier to run. You’ll join a team that helps operations teams manage risk, meet regulatory expectations, and deliver better outcomes through clear governance and practical controls. We’ll support your growth as you build project, stakeholder management, and automation skills. If you enjoy solving messy process problems and turning them into repeatable, measurable improvements, you’ll thrive here. Your work will directly improve how teams manage issues, track actions, and evidence control effectiveness.
As an Analyst within Operations Control Management team, you support the oversight and continuous improvement of the operations control environment. You’ll help identify operational risks, document and enhance controls, and track issues through governance forums and stakeholder routines. You’ll partner closely with operations, technology, finance, compliance, and business stakeholders to deliver process improvement initiatives. You’ll work in a fast-paced environment where clear communication, attention to detail, and strong follow-through matter. You’ll help the team improve efficiency through automation and smarter reporting.
Our team operates as a first line risk and control function embedded with operations, focused on practical, well-evidenced controls and strong day-to-day governance. You’ll collaborate across functions and geographies, contributing to consistent control practices and continuous improvement.
Job responsibilities
- Drive process improvement initiatives that increase efficiency and reduce redundancy
- Build and maintain governance materials for control forums, including status updates, metrics, and action tracking
- Automate recurring reporting and documentation where feasible to improve accuracy and timeliness
- Partner with cross-functional stakeholders to plan, coordinate, and deliver assigned improvement activities
- Track operational risks and issues, including progress against remediation actions and due dates
- Support project execution by coordinating meetings, documenting decisions, and maintaining deliverable trackers
- Prepare clear, stakeholder-ready summaries and presentations for leadership and governance routines
- Contribute to cross-business control initiatives by supporting planning, execution, and progress reporting
- Promote consistent, well-documented processes and controls aligned to applicable laws, rules, and regulations
Required qualifications, capabilities, and skills
- Bachelor’s degree in Finance, Accounting, or related disciplines
- Open to fresh graduates
- Demonstrated ability to manage multiple tasks and deadlines in a fast-paced environment
- Strong stakeholder management skills, including working across operations, technology, finance, compliance, and business partners
- Excellent written and verbal communication skills, including creating clear updates and meeting materials
- Proficiency in Microsoft Excel, including pivot tables and advanced functions
- Strong attention to detail and a structured approach to tracking risks, issues, and actions
Preferred qualifications, capabilities, and skills
- Prior experience in financial services or bank operations environment will be beneficial
- Experience supporting risk, controls, governance, or operational excellence initiatives
- Experience with automation or analytics tools (e.g., Alteryx, Tableau, UiPath)
- Experience preparing materials for risk/control committees or governance forums
- Experience simplifying end-to-end processes and documenting controls and procedures
Skills Required
- Bachelor's degree in Finance, Accounting, or related discipline
- Open to fresh graduates
- Ability to manage multiple tasks and deadlines in a fast-paced environment
- Strong stakeholder management skills across operations, technology, finance, compliance, and business partners
- Excellent written and verbal communication, including creating clear updates and meeting materials
- Proficiency in Microsoft Excel, including pivot tables and advanced functions
- Strong attention to detail and structured approach to tracking risks, issues, and actions
- Prior experience in financial services or bank operations environment
- Experience supporting risk, controls, governance, or operational excellence initiatives
- Experience with automation or analytics tools (e.g., Alteryx, Tableau, UiPath)
- Experience preparing materials for risk/control committees or governance forums
- Experience simplifying end-to-end processes and documenting controls and procedures
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
-
Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
-
Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
-
Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
Gallery
