The Senior Production Engineering team sits at the heart of CoreWeave’s reliability efforts. In this role, you’ll partner closely with our Support/CX teams to build, operate, and evolve internal tooling that enables a “Direct‑to‑Expert” support model at scale. You’ll define and ship AI‑assisted workflows, self‑service diagnostics, and platform integrations that reduce time‑to‑resolution and improve customer experience across our cloud.
What you’ll do- Design, build, and own support-facing tools for case triage, intelligent routing, and expert engagement, integrating with incident and change management workflows.
- Develop AI‑powered assistants and automations that accelerate root‑cause discovery, knowledge retrieval, and resolution quality.
- Create and maintain dashboards, alerts, and signals that surface tooling issues early; integrate observability into new tooling to reduce MTTR.
- Build self-service and guided diagnostics that empower Support/CX to resolve common issues and collect high‑quality context for escalations.
- Codify reliability and support practices into services, APIs, and Kubernetes-native controllers/operators where appropriate.
- Partner with engineering leadership and internal stakeholders to prioritize roadmap initiatives, land adoption, and measure business impact.
- Participate in an on‑call rotation for the tooling you own.
- 4+ years of software or infrastructure engineering experience building and operating production services.
- Proficiency in Go or Python (or equivalent experience).
- Strong fundamentals in Linux, containers, and Kubernetes; comfortable debugging in distributed systems.
- Experience with observability (metrics/logs/traces) and using data to improve reliability and support outcomes.
- Demonstrated experience with incident management and steady‑state operational excellence (e.g., progressive delivery, testing strategies, error budgets, fault‑tolerant design).
- Comfort collaborating with multiple stakeholders (Support/CX, Product, SRE, and service owners).
- Experience integrating or building support/operations tooling (e.g., ticketing/incident systems, status page, knowledge management, chat/alerting integrations).
- Experience automating manual workflows and stitching together productivity platforms.
- Familiarity with AI/ML tooling for retrieval, summarization, or copilot‑style assistance.
- Experience codifying operational practices into Kubernetes controllers, operators, or platform services.
We value diverse experiences. Even if you don’t match every bullet, we’d still love to hear from you—especially if you’re excited about reliability tooling, customer experience, and partnering across teams to make CoreWeave better every day.
The base salary range for this role is $139,000 to $204,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility).
What We Offer
The range we’ve posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location.
In addition to a competitive salary, we offer a variety of benefits to support your needs. The benefits below reflect our US-based offerings; for roles in other locations, benefits vary and are shared during the hiring process. These include:
- Medical, dental, and vision insurance - 100% paid for by CoreWeave
- Company-paid Life Insurance
- Voluntary supplemental life insurance
- Short and long-term disability insurance
- Flexible Spending Account
- Health Savings Account
- Tuition Reimbursement
- Ability to Participate in Employee Stock Purchase Program (ESPP)
- Mental Wellness Benefits through Spring Health
- Family-Forming support provided by Carrot
- Paid Parental Leave
- Flexible, full-service childcare support with Kinside
- 401(k) with a generous employer match
- Flexible PTO
- Catered lunch each day in our office and data center locations
- A casual work environment
- A work culture focused on innovative disruption
California Applicants
California Consumer Privacy Act
Equal Opportunity & Accommodations
CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.
As part of this commitment and consistent with the Americans with Disabilities Act (ADA), CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: [email protected].
Export Control Compliance
This position requires access to export controlled information. To conform to U.S. Government export regulations applicable to that information, applicant must either be (A) a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident (green card holder), (iii) refugee under 8 U.S.C. § 1157, or (iv) asylee under 8 U.S.C. § 1158, (B) eligible to access the export controlled information without a required export authorization, or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency. CoreWeave may, for legitimate business reasons, decline to pursue any export licensing process.
Skills Required
- 4+ years of software or infrastructure engineering experience
- Proficiency in Go or Python
- Strong fundamentals in Linux, containers, and Kubernetes
- Experience with observability (metrics/logs/traces)
- Demonstrated experience with incident management
- Comfort collaborating with multiple stakeholders
What the Team is Saying
CoreWeave Compensation & Benefits Highlights
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Healthcare Strength — Health coverage is described as comprehensive, including medical, dental, vision, and mental-health resources. Feedback suggests employer-paid employee premiums and inclusive provisions (such as gender-affirming care) make coverage especially attractive.
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Retirement Support — Retirement support includes a 401(k) with company matching. Feedback suggests this is a dependable component of the package alongside other financial benefits.
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Flexible Benefits — Flexible PTO and hybrid/remote options are offered. Feedback suggests flexibility is supported by employer-verified language even as on-site hubs remain important.
CoreWeave Insights
What We Do
CoreWeave, the AI Hyperscaler™, delivers a cloud platform of cutting-edge software powering the next wave of AI. The company's technology provides enterprises and leading AI labs with cloud solutions for accelerated computing. Since 2017, CoreWeave has operated a growing footprint of data centers across the US and Europe. CoreWeave was ranked as one of the TIME100 most influential companies and featured on Forbes Cloud 100 ranking in 2024. Learn more at www.coreweave.com.
Why Work With Us
At CoreWeave we work hard, have fun and move fast! Today we are a small, growing team of intelligent, genuine people, that value different perspectives and approaches to solving complex problems. We foster an environment that champions collaboration and prioritizes innovative solutions. Here, you are surrounded by the best.
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