The Production Controller is responsible for managing volume and workflow of a Distribution Center (DC) from the site location, in order to meet SLA and productivity efficiency requirements. This leader needs to be able to understand a complex technical operation, and focus/prioritize building efforts around most critical priorities while maintaining balance between various processing areas. This leader should also own regular reviews and updates regarding operational status and plan actualization, in addition to coaching building leaders through the importance of total building flow concepts.
A Day in the Life...
- Manage JWN Distribution Center (DC) processing and shipment workflows using automated tools and web platforms.
- Maintain constant and proactive virtual communication with DC Operations leaders regarding shipment workflow status.
- Execute and develop shift production and staffing plans based on DC Operational requirements and adjust in real-time as variables change.
- Trial new tools and systems and provide feedback on functionality, while gathering DC Operations feedback.
- Collaborate and provide liaison support with enterprise planning teams to provide inputs on risk mitigation in the event of unplanned disruptions.
- Act as an advisor to DC Operations, Maintenance and Support leaders and provide recommendations and guidance to ensure the maintenance of a strong partnership and achievement of common goals: delivering for customers and stores.
- Drive risk management strategies for Distribution Centers to ensure Service Level Agreements for customer and store shipments are met.
- Responsible for pre-planning, risk management and postmortem reporting of performance.
You Own this if You Have...
- College degree in Engineering, Operations, Logistics or related field
- At least 5 years' experience as a department or operations lead in a distribution/fulfillment or other light industrial environment.
- Expertise in SQL and VBA, Excel Macro creation and modification
- Experience in Anaplan and Tableau a plus.
- Ability to handle multiple projects, deadlines, and stressful situations with minimal management oversight
- Ability to communicate clearly and effectively to coordinate multi-department operational decisions.
- Ability to work well in a team environment remotely and as an advisor
- Key performance indicator (KPI) reporting experience in operations
- Demonstrated experience using data to drive root cause elimination and process improvement
- Desire to thrive in a dynamic, growing environment
- Experience as a Master Scheduler in a manufacturing or production environment is a plus.
Pay Range Details
The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations.
Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.
We’ve got you covered…
Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:
- Medical/Vision, Dental, Retirement and Paid Time Away
- Life Insurance and Disability
- Merchandise Discount and EAP Resources
This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_16.pdf
A few more important points...
The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.
For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.
Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.
Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines.
Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.
Nordstrom keeps job postings open for at least one day after the posting date.
© 2026 Nordstrom, Inc
Skills Required
- College degree in Engineering, Operations, Logistics or related field
- At least 5 years experience as a department or operations lead in a distribution/fulfillment or light industrial environment
- Expertise in SQL and VBA, including Excel macro creation and modification
- Experience with Anaplan
- Experience with Tableau
- Ability to handle multiple projects, deadlines, and stressful situations with minimal management oversight
- Ability to communicate clearly and effectively to coordinate multi-department operational decisions
- Ability to work well in a team environment remotely and as an advisor
- KPI reporting experience in operations
- Demonstrated experience using data to drive root cause elimination and process improvement
- Desire to thrive in a dynamic, growing environment
- Experience as a Master Scheduler in a manufacturing or production environment
Nordstrom Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Nordstrom and has not been reviewed or approved by Nordstrom.
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Healthcare Strength — Healthcare options are described as broad, including medical, dental, and vision coverage alongside virtual care and mental health support. Additional protections like disability coverage, life/AD&D, and accounts such as HSA/FSA further strengthen the overall health-and-protection offering.
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Retirement Support — Retirement benefits include a 401(k) plan with a defined employer match structure and access to additional financial programs like an employee stock purchase plan. Commuter accounts, transit subsidies, and adoption assistance add to the overall financial support beyond base pay.
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Leave & Time Off Breadth — Time-away benefits include PTO accrual, paid holidays, bereavement leave, parental and bonding leave, and a sabbatical program after tenure. PTO sharing and donation options expand flexibility in how time off can be used and supported across colleagues.
Nordstrom Insights
What We Do
When you join Nordstrom, you join a fast-paced and entrepreneurial environment is paired with the strong history and experience of the Nordstrom retail legacy. We have access to some of the greatest minds in retail and technology and are constantly creating innovative strategies to develop the ultimate apparel solutions.
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