Product UX Designer

We are Rokt, a hyper-growth ecommerce leader. Rokt is the global leader in ecommerce, unlocking real-time relevance in the moment that matters most. Rokt’s AI Brain and ecommerce Network powers billions of transactions connecting hundreds of millions of customers, and is trusted to do this by the world’s leading companies.

We are a team of builders helping smart businesses find innovative ways to meet customer needs and generate incremental revenue. Leading companies drive 10-50% of additional revenue—and often all their profits—from the extra products or services they sell. This economic edge unleashes a world of possibilities for growth and innovation.

At Rokt, we believe in transparency, which is why we have a well-defined career ladder with transparent compensation and clear career paths based on competency and ability.

Total compensation for this role ranges from $157,000 - $255,000, including a fixed annual salary of $140,000 - $215,000 + employee equity plan grant. In addition, Rokt offers world-class benefits. 

Equity grants are issued in good faith and are subject to company policies, board approval, and individual eligibility.

About the role: 

We’re looking for a Product Designer to join our team. You’ll design end-to-end experiences across traditional UI and AI-powered (agentic) workflows, shaping how users interact with data, automation, and personalization.

This role requires strong systems thinking, a high bar for craft, and the ability to work across teams and problem spaces. You’ll define and evolve interaction patterns across both traditional and AI-driven experiences, creating scalable, intuitive, and intelligent products.

You’re comfortable with ambiguity, move quickly, and take ownership—unblocking yourself and others to drive impact. Your work will directly improve how customers activate and personalize data, driving adoption, efficiency, and revenue.

This role is for a designer who sees AI as both a design tool and a design challenge: someone who can use AI to work faster and smarter, and who can craft experiences that make AI feel intuitive, trustworthy, and human.

Responsibilities: 

• Leverage the latest techniques of AI design and testing to rapidly build prototypes and scale UAT.
• Design and deliver end-to-end experiences across traditional UI and AI-powered workflows, defining and evolving interaction patterns (e.g., automation, human-in-the-loop, recommendation systems, smart assistants)
• Build and maintain scalable systems, patterns, and components, ensuring consistency and quality across products
• Define and evolve UX standards for AI features across Rokt’s product suite, ensuring consistency, accessibility, and ethical design principles.
• Translate complex ML model outputs and data-driven insights into intuitive, user-centered product experiences that are explainable and trustworthy.
• Work across teams with a system-level mindset, while mentoring others and raising the overall bar for craft and quality
• Embed AI tools (e.g., generative design, LLM-assisted synthesis, AI prototyping) throughout your design process to increase velocity and creative range.
• Experiment with and evaluate emerging AI design tools, advocating internally for those that meaningfully improve the team’s output quality or speed.

Requirements

• 5+ years of UX or product design experience, ideally in SaaS, complex data platforms, or AI/ML-powered products.

• Strong portfolio demonstrating user-centered design processes, high-quality UI, and measurable business or user outcomes — including at least one AI or data-driven product experience.
• Hands-on experience using AI tools in your design workflow and user acceptance testing (e.g., generative design tools, LLM-assisted research synthesis, AI-powered prototyping).
• Proficiency in Figma, with a strong eye for visual design and interaction quality
• Working knowledge of front-end technologies to collaborate effectively with engineers
• Comfortable with ambiguity and fast-paced, agile environments
• Collaborative team player who contributes to and elevates design quality across the team
• Bias for action—uses prototypes, experiments, and AI-assisted tools to iterate quickly
• Strong ownership mindset, able to drive work forward and unblock challenges across teams

Benefits

We leverage best-in-class technology and market-leading innovation in AI and ML, with all of that being underlined by building and maintaining a fantastic and inclusive culture where people can be their authentic selves and offering a great list of perks and benefits to go with it:

• All employees have access to our LevelUp! program, providing opportunities for coaching, courses, and training to support career growth and development.
• Become a shareholder. Every Rokt’star gets equity in the company
• Enjoy catered lunch every day and healthy snacks in the office. Plus join the gym on us! 
• Access generous retirement plans like a 4% dollar-for-dollar 401K matching plan and get fully funded premium health insurance! 
• Dog-friendly office 
• Extra leave (bonus annual leave, sabbatical leave etc.) 
• Work with the greatest talent in town
• See the world! We have offices in New York, Seattle, Sydney, Tokyo and London

We believe we’re better together. We love spending time together and are in the office most days (teams are in the office 4 days per week). We also get that you need to balance your life and your commitments so you have the flexibility to manage your own hours and can spend up to a week of every quarter working from anywhere.

We at Rokt choose to create a company that is as diverse and inclusive as the world we live in by attracting, growing & keeping the best talent. Equal employment opportunities are available to all applicants without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

If this sounds like a role you’d enjoy, apply here, and you’ll hear from our recruiting team.

Note: The first stage of the recruitment process for this role is to complete a 15-minute online aptitude test, which will be sent out to your application email. Successful candidates will be contacted to discuss the next steps.