Product Specialist - Calgary (Part-Time)
Company Profile
For over 40 years, CGS has empowered global enterprises, regional companies, and government agencies to achieve breakthrough performance through business applications, enterprise learning, and outsourcing services. Headquartered in New York City, with offices worldwide, CGS focuses on delivering comprehensive solutions that meet clients’ complex, multi-dimensional challenges. Our latest venture, CGS Immersive, brings together cutting-edge technology and transformative learning experiences. We have created Cicero (AI platform), a revolutionary role-playing solution designed to supercharge workforce capabilities across sales, leadership, and customer support functions.
Position Summary
Engage members at our in-store kiosk by guiding them through the Cicero web app to discover personalized charcuterie recommendations. Create memorable tasting experiences that drive product sales while introducing members to digital tools that enhance their shopping journey.
Key Responsibilities
- Greet members and invite them to explore the Cicero charcuterie recommendation app at the kiosk station.
- Walk members through the app interface, helping them input preferences for occasions, flavor profiles, and needs.
- Maintain an appealing, sanitary kiosk display with proper guidance and friendly fact disclosure.
- Answer member questions about the technology and purpose.
- Collect formal and informal feedback on the app experience to support ongoing improvements.
Qualifications
- Previous retail, food service, or demonstration experience preferred.
- Comfortable learning and explaining app-based tools to customers with varying tech familiarity.
- Friendly, approachable demeanor with strong verbal communication skills.
- Ability to stand for extended periods.
Schedule
Weekend availability required. Shifts typically Friday - Thursday 11:00am–6:00pm during peak member traffic hours.
Skills Required
- Previous retail, food service, or demonstration experience
- Comfortable learning and explaining app-based tools to customers
- Friendly, approachable demeanor with strong verbal communication skills
- Ability to stand for extended periods
What We Do
Transformation isn’t a buzzword — it’s our blueprint. CGS Immersive helps forward-thinking companies reimagine workforce learning as a true growth engine. We combine strategy, immersive technology, and tailored content to drive performance from onboarding to leadership. -Your goals, our roadmap: We build solutions aligned to business outcomes—compliance, culture, upskilling, customer experience ,and more. Every engagement is co-created for real impact—moving teams beyond memorization to mastery and real behavior change. -Roleplay, practice, and readiness: Our Cicero platform integrates lifelike, unscripted roleplay, 24/7 AI coaching, adaptive assessments, mixed reality, and kiosk experiences. Teams sharpen skills for every challenge, from sales to compliance interviews to high-stakes field scenarios, with instant, actionable feedback. -Tech that powers real work: With TeamworkAR, learning is truly on the job—digital twins, step-by-step immersive instructions, collaboration tools, and contextual expertise make growth continuous and trackable, right in the flow of work. -Proof, not promises: Our clients achieve 53% faster onboarding, an average of $5M+ in annual savings, 15–17% sales uplift, and up to a 94% boost in employee confidence. Dashboards show measurable gains in engagement, retention, compliance, and KPIs that matter at every level. -Trust, insights, and security: Enterprise-grade security, seamless analytics, and deep integration come standard—giving leaders real-time visibility from the frontline to the executive team. Trusted by industry leaders like Microsoft, Medtronic, McDonald’s, Maersk, and more, CGS Immersive are the architects for learning’s next chapter. If you’re building for tomorrow — let’s get to work. www.cgsimmersive.com
