Google Product Specialist
As a Google 1P Product Specialist, you will be responsible for directly interacting with consumers to drive sales of Google Pixel devices and all first-party Google hardware and smart home products within a designated Best Buy location. You will play a crucial role in maintaining the Google Shop's appearance, building relationships with Best Buy leadership and RSAs, and promoting Google products effectively.
ResponsibilitiesDirect Consumer Interaction: Engage with consumers to understand their needs and recommend appropriate Google products
Sales Generation: Drive sales of Google Pixel devices and all first-party Google hardware and smart home products
Store Management: Maintain the Google Shop's appearance, ensuring it is clean, organized, and stocked with the latest products
Relationship Building: Build strong relationships with Best Buy leadership and RSAs to foster collaboration and support for Google products
Product Promotion: Promote Google products effectively and train Best Buy RSAs on how to sell Google 1P products
Market Analysis: Gain insights and track sales trends to understand market dynamics and identify opportunities for improvement
Data Sharing: Share sales data and insights with headquarters to inform strategic decision-making
Reporting: Before and after shift reporting
Coach retail associates on opportunities with consumer interactions, recognize positive performance and hold associates accountable for poor performance
Inspire and engage retail associates by motivating them to succeed
Partner with management and other appropriate parties to successfully launch new products, services and processes and to review staffing forecast plan
Accountable for adhering to the merchandising standards
Instill a sense of pride and ownership in space appearance - where all associates understand the space is the face of the brand to every consumer.
Drive compliance of procedures and policies
Support management needs
Other duties as assigned
Sales/consumer service experience in a retail environment, preferably for hi-tech /consumer electronics
Experience delivering training sessions and motivating teams in the telecommunications or consumer services industry
Effective communication, presentation and interpersonal skills
Strong knowledge of Google products and the ability to effectively communicate their features and benefits
Ability to motivate team
Ability to work flexible hours, including evenings, weekends and holidays
Work with associates to elevate skills and performance, providing coaching on opportunities for improvement
Excellent interpersonal and communication skills.
Ability to work independently and as part of a team
Strong organizational and time management skills
Skills Required
- Sales or consumer service experience in a retail environment
- Hi-tech or consumer electronics retail experience
- Experience delivering training sessions and motivating teams in telecommunications or consumer services
- Effective communication, presentation, and interpersonal skills
- Strong knowledge of Google products and ability to communicate their features and benefits
- Ability to motivate teams and coach associates on performance improvement
- Ability to work flexible hours, including evenings, weekends, and holidays
- Ability to work independently and as part of a team
- Strong organizational and time management skills
What We Do
Acosta is an integrated sales and marketing services provider that enables consumer packaged goods brands and retailers to win in the modern marketplace by delivering progressive solutions and exceptional service. With more than 90 years of experience, Acosta understands evolving consumer needs and helps its clients and customers stay a step ahead, fueling their accelerated performance. For more information, please visit www.acosta.com.
