Are you passionate about shaping the future of products and driving innovation? We are seeking a forward-thinking Product Owner to join our team and lead the charge in creating impactful products that delight our customers. As a Product Owner, you’ll be at the heart of the product development process, working closely with cross-functional teams to define and prioritize product features that meet both business goals and user needs. You'll act as the voice of the customer, ensuring that every feature aligns with the product vision and drives tangible outcomes. If you thrive in a fast-paced environment, love collaborating with talented teams, and have a knack for turning ideas into reality, we’d love to have you on board to make a real difference!
An exciting opportunity exists for a Product Owner to join our team based in Cape Town. Join one of Africa’s leading fintech success stories and help shape the future of financial services on the continent.
Mukuru is one of the fastest growing fintech companies in Southern Africa, providing safe, affordable, and accessible financial services to underserved communities across the continent and beyond. We’re backed by the largest Africa-focused US private equity fund and operate in multiple jurisdictions. Our passion is to help facilitate safe, affordable, and regulated financial products using a myriad of innovative technologies.
We are on the lookout for a Product Owner to drive strategy, execution, and continuous improvement for core products in our Remittances & Payments domain. This is a high-impact role where you’ll be working closely with stakeholders across the business to deliver critical financial services that millions of customers rely on.
Why This Role Matters
As a Product Owner, you’ll work with one of our core agile product teams to design, build and iterate on services at the heart of the Mukuru ecosystem. You’ll own the product roadmap, contribute to strategy, and champion delivery with a strong focus on innovation, scalability, and customer value.
This role requires a strong balance of technical acumen, product thinking, and collaboration. You’ll need to understand how systems fit together, how they scale, and how to translate business needs into practical solutions that developers can build and stakeholders can trust.
What You’ll Do
- Own the end-to-end product lifecycle for our core remittance and payment services
- Define and maintain a clear product roadmap, prioritizing features that align with business strategy and customer needs
- Work closely with internal stakeholders, customers, and technical teams to identify opportunities, define solutions, and translate them into well-structured stories and requirements
- Champion the voice of the customer, ensuring usability, consistency, and real-world value in every product increment
- Collaborate with developers to ensure solutions are feasible, scalable, and align with modern architecture and integration patterns
- Manage a refined, prioritized backlog with clarity on scope, priority, and acceptance criteria
- Drive and facilitate agile ceremonies in collaboration with the Scrum Master
- Partner with other product owners across Mukuru to deliver integrated solutions and cross-functional features
- Own and coordinate production releases, ensuring quality, readiness, and stakeholder alignment
- Keep up to date with market trends, competitive landscape, and emerging technologies relevant to fintech, payments, and digital platforms
What You Bring
- A qualification in Information Systems, Computer Science, or a related field (Desirable)
- 3+ years’ experience as a Product Owner, Business Analyst, or other IT role in a fast-paced digital environment
- Strong understanding of Agile/Scrum methodologies
- Experience working with engineering teams to define technical requirements, APIs, and integrations
- Ability to work across multiple teams and stakeholders with confidence and clarity
- Proven analytical and problem-solving skills, with the ability to make data-driven decisions
- Familiarity with system architecture, microservices, and modern backend/front-end stacks
- Excellent communication skills: verbal, written, and visual
Bonus Points
- Fintech or financial services experience (especially remittances, payments, or card processing)
- Experience with compliance-heavy domains (KYC, AML, regulatory integrations)
- Familiarity with digital wallets, cross-border payments, or emerging markets
- Relevant certifications in Product Ownership, Business Analysis, or Agile frameworks
- Experience using tools like Jira, Confluence, Figma, Mixpanel, Amplitude, or similar
Why Mukuru?
- Work on meaningful products that improve lives across Africa
- Join a passionate, diverse, and high-performing team
- Hybrid working model with flexibility
- Competitive salary and benefits
- Culture of continuous learning and innovation
Ready to make an impact in African fintech?
- Apply now to join Mukuru as we continue to build accessible, trusted, and transformative financial services for emerging markets
I am sure you are reading this job description and meet majority of the criteria BUT you may also still not be 100% comfortable in applying. We believe that there is a place for everyone under the Mukuru sun and we want YOU to contribute to our diverse tapestry of talent. So come on, take a leap of faith, and send your application if you meet majority of our requirements. Remember to include a snippet of how you will bring value and help us build a future of success that will help us determine where and how you may best be suited” Maybe you are just the future Mukurian we need!!
Should you be appointed in a remote/work from home role at Mukuru, it is your responsibility to ensure that you have uninterrupted internet connectivity and a ‘work-like’ environment at your home location, in order to deliver your best in terms of performance, productivity and service to our customers.
If you do not receive any response after two weeks, please consider your application unsuccessful.
NB: ALL STAFF APPOINTMENTS WILL BE MADE WITH DUE CONSIDERATION OF THE COMPANY’S DIVERSITY AND INCLUSION PLANS
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What We Do
Mukuru is one of the largest money transfer providers in Africa and a leading Next Gen Financial Services Platform that offers affordable and reliable financial services to the emerging consumer. The foundation of our business was built by providing the continent’s migrant diaspora with safe, convenient international money transfers. From this base we have grown a wide range of products and services that take their cue from our customers’ needs and aspirations for greater financial security and a better life. To this end, we continue to build a highly robust and resilient physical and digital financial payments infrastructure across Africa that unlocks new value-added services for our loyal customers. This includes cash transfers, Mukuru Funeral Cover, and the Mukuru Card. As a fintech provider, Mukuru has underpinned its successful customer engagement strategy with the ability to ‘speak the language’ of its users and gain a grassroots understanding of the unique pain points that customers face in each market. Our engagement platforms include WhatsApp, free USSD, the Mukuru App, and the website. Customers are always able to speak to Mukuru about any challenges or difficulties with the platform, whether it’s a Mukuru agent in a physical booth, at a branch, over the telephone, or via a virtual live chat function in a language of the customer’s choosing, and often in their mother tongue. Take a walk through our Contact Centre at any time, and you’ll hear conversations in 15 languages – our very own united nations of Africa and Asia.
