Product Owner - Testing Leader

Posted 5 Hours Ago
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Hiring Remotely in United States
Remote
Senior level
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
At MetLife, we’re a purpose-driven company that helps our customers build a more confident future.
The Role
The Product Owner will validate customer experiences during migrations to the Catalyst platform, collaborating with managers and teams to develop testing strategies, prioritize user stories, and ensure successful transitions from legacy systems to new solutions.
Summary Generated by Built In

Description and Requirements
The Team You Will Join
The Disability Solution team has built and continues to expand on the industries leading disability and absence management solution. The team is a dynamic combination of product management and software engineering experts using industry leading processes to build industry leading solutions.
The Opportunity
As a Product Owner for the Disability Migrations ART within the U.S. Group Benefits team, you will play a crucial role in validating the customers' experience in moving from legacy systems to the new Catalyst platform. You will work closely with the Product Manager and other stakeholders to ensure successful migrations and enhanced customer experience.
Success in this role requires communicating, partnering, and problem solving . The Product Owner is responsible for testing the customer's solution on MetLife's industry leading solution. You'll collaborate closely with product managers and software engineers in an environment where every contribution is respected, and every perspective is heard.
How You'll Help Us Build a Confident Future (Key Responsibilities) Develop solutions and test strategies to ensure quality for migrating customers from legacy systems to the future state platform.

  • Collaborate with other Product Managers, Product Owners, Developers, Testers, Architects and other SMEs to ensure a comprehensive test approach.
  • Assist the Product Manager in writing and refining features.
  • Write and prioritize user stories for one or more of the migration testing teams.
  • Participate in determining the test environment, code drop schedules, and test data needs.
  • Participate in defect review discussions, determining impact and severity of identified issues.
  • Assist Solution Management and Product Management in planning the migration order from legacy systems to Catalyst.
  • Support the Product Manager in executing the migration strategy.
  • Coordinate support across business, IT, operational readiness teams, and other partners.
  • Provide periodic progress and status updates on migration deliverables.
  • Participate in all relevant Agile ceremonies, such as PI Planning.
  • Problem solving skills to address complex issues and deliver value.
  • Motivates people and gains commitment to achieve key objectives and business goals.
  • Creates partnerships across agile teams, ARTs and Solutions.


What You Need to Succeed (Required Qualifications)

  • At least 2 years' experience working in an agile delivery method.
  • At least 5 years' experience testing software in the financial services industry
  • At least 5 years' of experience developing and executing manual and automated software test scripts.
  • At least 5 years' experience using industry standard testing tools and technologies including Azure, Jira, qTest or similar tools.
  • At least 5 years of experience leading testing team(s) in support of complex business solutions.
  • Solid communication skills.


What Can Give You an Edge (Additional Skills)

  • SAFe certifications
  • Previous experience testing data conversion solutions
  • At least 5 years experience testing software for an employee benefits provider
  • At least 5 years of experience as a product owner for testing using the SAFe methodology
  • At least 5 years of experience with Azdo setting up user stories, test cases, defects, and dashboard management.
  • At leave 3 years of experience with test automation platforms such as Tosca or Selenium.
  • Industry testing certifications.
  • Excellent verbal and written communication skills.


Benefits We Offer
Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, volunteer time off, tuition assistance and much more!
About MetLife
Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies", Fortune World's 25 Best Workplaces™ for 2024, as well as the 2024 Fortune 100 Best Companies to Work For ®, MetLife , through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us!
Equal Employment Opportunity/Disability/Veterans
If you need an accommodation due to a disability, please email us at [email protected]. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.

Top Skills

Azure
JIRA
Qtest
Selenium
Tosca

What the Team is Saying

Chelsea
Nick
Laura
Matt
Bill
The Company
HQ: New York, NY
43,000 Employees
Hybrid Workplace
Year Founded: 1868

What We Do

Named one of Fortune’s “World’s Most Admired Companies,” MetLife is leading the global transformation of an industry we’ve defined for more than 150 years. At MetLife, every innovation and line of code is a lifeline for our customers and their families—from victims of natural disasters to people living with disabilities and beyond.  With operations in more than 40 markets and leading positions across the globe, MetLife’s building a workforce of diverse and empowered voices that all belong.  Join our remarkable journey—one in which you help write the next century of innovation in financial services—because with MetLife, making the world a better place is All Together Possible.

Why Work With Us

At MetLife, you’ll be working for a company whose purpose is to help customers throughout their life’s journey, and often in their most critical time of need. You’ll be a part of developing leading-edge platforms that will have a lasting impact on the lives and well-being of tens of millions of customers.

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Employees engage in a combination of remote and on-site work.

MetLife's current workplace policies classify roles as Office, Hybrid or Virtual based on the nature of work, encouraging new ways of working together

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