Location: Budapest – Sanofi Business Services, Váci Greens
Hybrid working
About the role
We are looking for a results-driven and collaborative Product Owner to lead the strategy, development, and operations of our global Configuration Management Database (CMDB) and Discovery ecosystem in ServiceNow. This role is essential to ensuring data quality, configuration governance, and operational visibility across Sanofi's complex IT landscape.
As the Product Owner for ServiceNow Platforms Configuration and Data Management, you will own and evolve a critical foundation of Sanofi’s Digital & IT operations. You will guide a team of experts and partner with cross-functional stakeholders to build scalable solutions aligned with the Common Service Data Model (CSDM), driving data excellence and supporting key initiatives across Application Portfolio Management (APM), ITOM, and ITSM.
Key Responsibilities
Own the CMDB & Discovery Product Roadmap: Define, prioritize, and deliver capabilities aligned with strategic programs such as CSDM, APM, ITOM, and cloud transformation.
Lead ServiceNow CSDM Implementation: Drive adoption of the Common Service Data Model across all relevant ServiceNow domains.
Ensure Data Integrity and Compliance: Establish standards, controls, and KPIs for configuration data quality across business applications, infrastructure, and services.
Drive Automation and Service Integration: Promote automation and standardized catalog items to improve efficiency, reduce manual work, and enhance service data accuracy.
Lead a High-Performing Team: Manage and mentor a global team of developers and data specialists. Define priorities, remove blockers, and foster continuous improvement.
Act as Trusted Advisor: Collaborate with key stakeholders in Digital, Infrastructure, Operations, and Compliance to ensure ServiceNow supports evolving business needs.
Enhance Platform Capabilities: Continuously evaluate and improve ServiceNow Discovery, Service Mapping, and CMDB-related modules in partnership with vendors and internal architects.
Ensure Strategic Alignment: Partner with Enterprise Architecture, IT Strategy, and Process Owners to ensure the CMDB supports strategic use cases and innovation.
About You
Education: Bachelor’s degree in Computer Science, Information Technology or a related field.
Experience: Minimum of 5 years of experience as a ServiceNow ITOM, covering complex environments with Discovery, Service Mapping and Event Management.
Experience implementing and / or administrating ServiceNow ITAM for Software and Hardware Asset Management,
Master in CMDB and CSDM, and proven experiences with Data Qualitity and Integrations.
Motivated to learn and grow in ServiceNow space
Able to work in Gllobal environment
Excellent problem-solving and analytical skills.
Strong communication and leadership skills.
Why choose us?
An international work environment, in which you can develop your talent and realize ideas and innovations within a competent team
Bring the miracles of science to life alongside a supportive, future-focused team
An environment based on last technologies and frequent training to reinforce your profile
Work from an "Office of the Year 2024" finalist office
#Sanofi #WeNeverSettle #SanofiCareers #PursueProgress #DiscoverExtraordinary #joinsanofi #careerswithpurpose #SBSBUDAPEST #LI-EUR #LI-Hybrid
Pursue progress, discover extraordinaryBetter is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.
At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.
Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!
Sanofi Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Sanofi and has not been reviewed or approved by Sanofi.
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Retirement Support — Retirement support stands out through a notably strong 401K matching structure (e.g., 150% match up to a 6% contribution), which materially boosts total rewards for long-tenured employees.
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Parental & Family Support — Parental and family support is positioned as unusually robust, including a global gender-neutral paid parental leave standard (14 weeks) and added supports such as childcare assistance and adoption/surrogacy/infertility help.
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Equity Value & Accessibility — Equity participation is made more accessible via an Employee Stock Purchase Plan that includes a meaningful purchase discount and matching/free-share mechanics, increasing perceived total compensation beyond base pay.
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What We Do
We are Sanofi, an innovative global healthcare company. We chase the miracles of science to improve people’s lives. Our team, across some 100 countries, is dedicated to transforming the practice of medicine by working to turn the impossible into the possible. We provide potentially life-changing treatment options and life-saving vaccine protection to millions of people globally, while putting sustainability and social responsibility at the center of our ambitions. Interactions with this account must comply with the Terms: https://bit.ly/sanofi-terms
